Customer Service Representative Jobs in Naples, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
NEST is the pioneer of the Integrated Facilities Management (IFM) industry. Since 1994, we've embarked on a journey with our clients to bring true cost savings with industry-leading technology and...
- Vanderbilt, FL (8 miles from Naples, FL)
- 12 hours ago
- Vanderbilt, FL (8 miles from Naples, FL)
- 12 hours ago
Customer Support Specialist Pay from $22 to $27 per hour with significant growth and earning potential! Florida Branch 3830 Uline Drive, Naples, FL 34117 Fast, friendly and customer focused. As a...
Hadinger Flooring of Naples is seeking an organized and friendly Administrative Assistant, with a knack for great phone communication. Youll be making regular follow-up calls to customers, so a...
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Customer Service Representative
- Naples, FL (3 miles from Naples, FL)
- 3 days ago
- Naples, FL (3 miles from Naples, FL)
- 3 days ago
Store 2707627: 1033 Airport Rd S, Naples, Florida 34104 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
- Fort Myers Beach, FL (22 miles from Naples, FL)
- 5 days ago
- Fort Myers Beach, FL (22 miles from Naples, FL)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative Spanish Required - On Site
- Bonita Springs, FL (13 miles from Naples, FL)
- 6 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 6 days ago
ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support....
Customer Service Logistics Administrator
- Bonita Springs, FL (13 miles from Naples, FL)
- 6 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 6 days ago
Customer Service Logistics Administrator Office, Clerical & Administrative $ 20 - $ 25 / Hour location_on Bonita Springs, Florida work_outline Contract/Temporary favorite_border JOB ON CANDIDATE...
Customer Service Representative
- Estero, FL (18 miles from Naples, FL)
- 6 days ago
- Estero, FL (18 miles from Naples, FL)
- 6 days ago
Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department....
- Estero, FL (18 miles from Naples, FL)
- 6 days ago
- Estero, FL (18 miles from Naples, FL)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Marco Island, FL (15 miles from Naples, FL)
- 6 days ago
- Marco Island, FL (15 miles from Naples, FL)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Fort Myers, FL (22 miles from Naples, FL)
- 7 days ago
- Fort Myers, FL (22 miles from Naples, FL)
- 7 days ago
The customer service representative will ensure Health & Safety standards are met by complying with legislation, company policies and promoting a safe work environment, is responsible for managing the...
- Bonita Springs, FL (13 miles from Naples, FL)
- 7 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service/Sales - Full-time
- Estero, FL (18 miles from Naples, FL)
- 9 days ago
- Estero, FL (18 miles from Naples, FL)
- 9 days ago
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our...
Demographic Data for Naples, FL
Moving to Naples, FL? Find some basic demographic data about Naples, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Naples, FL
Highest Education Level
Customer Service Representatives in Naples, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »