Customer Service Representative Jobs in Naples, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
THE JOBSo you want to learn more about Domino's life in-store. We think you'll like it here. Our in-store people know their stuff and know how to have a good time. Each store has its own...
Zoom Tan is currently hiring for an amazing Customer Service representative to work in our Corporate Office in beautiful, sunny Naples, Florida!...
Lead Retail Customer Service Associate
- Marco Island, FL (15 miles from Naples, FL)
- 6 days ago
- Marco Island, FL (15 miles from Naples, FL)
- 6 days ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Registered Client Service Associate
- Marco Island, FL (15 miles from Naples, FL)
- 6 days ago
- Marco Island, FL (15 miles from Naples, FL)
- 6 days ago
Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular...
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Client Service Specialist (Teller)
- Bonita Springs, FL (13 miles from Naples, FL)
- 10 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 10 days ago
Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...
Store 2707457: 10996 Winterview Dr, Naples, Florida 34109 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Customer Service Representative - Peds Rehab - Children%u2019s Rehabilitation Center of Naples
- Naples, FL
- 18 days ago
- Naples, FL
- 18 days ago
Customer Service Representative - Peds Rehab - Children%u2019s Rehabilitation Center of Naples Lee Health $15.64 - $18.75 / hr United States, Florida, Naples 3361 Pine Ridge Road (Show on map) Jun 09...
Customer Service Representative - Registration Services - Coconut Point
- Estero, FL (18 miles from Naples, FL)
- 19 days ago
- Estero, FL (18 miles from Naples, FL)
- 19 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Retail Customer Service Associate
- Marco Island, FL (15 miles from Naples, FL)
- 21 days ago
- Marco Island, FL (15 miles from Naples, FL)
- 21 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Rep (03114) - 17274 San Carlos Blvd #201
- Fort Myers Beach, FL (22 miles from Naples, FL)
- 25 days ago
- Fort Myers Beach, FL (22 miles from Naples, FL)
- 25 days ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Representative - Convenient Care - Travels Metro, Page, and Bonita - 4, 10s
- Estero, FL (18 miles from Naples, FL)
- 29 days ago
- Estero, FL (18 miles from Naples, FL)
- 29 days ago
Lee Convenient Care is looking for friendly, organized, and dependable individuals to join our team as Customer Service Representatives!...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - Convenient Care - Travels Metro, Page, and Bonita - 4, 10's
- Estero, FL (18 miles from Naples, FL)
- 30+ days ago
- Estero, FL (18 miles from Naples, FL)
- 30+ days ago
Lee Convenient Care is looking for friendly, organized, and dependable individuals to join our team as Customer Service Representatives!...
Demographic Data for Naples, FL
Moving to Naples, FL? Find some basic demographic data about Naples, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Naples, FL
Highest Education Level
Customer Service Representatives in Naples, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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