Customer Service Representative Jobs in Naples, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Store 2707457: 10996 Winterview Dr, Naples, Florida 34109 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Line cook / Customer service /ASAP
- Fort Myers Beach, FL (22 miles from Naples, FL)
- 2 days ago
- Fort Myers Beach, FL (22 miles from Naples, FL)
- 2 days ago
We are growing fast!! Looking for a shift Mgr/ line cook, Customer Service,for a food trailer full time and also part time workers. We will Be running two shifts Must be a team player Outgoing,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Naples, FL
- 4 days ago
- Naples, FL
- 4 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Customer Service Representative - Registration Services - Lee Physician Group
- Estero, FL (18 miles from Naples, FL)
- 6 days ago
- Estero, FL (18 miles from Naples, FL)
- 6 days ago
Lee Health, a nationally recognized and award-winning health system in Southwest Florida, is hiring a Customer Service Representative to join our Registration Services team!...
Retail Customer Service Associate
- Estero, FL (18 miles from Naples, FL)
- 7 days ago
- Estero, FL (18 miles from Naples, FL)
- 7 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Veterinary Customer Service Representative, FVRC
- Estero, FL (18 miles from Naples, FL)
- 7 days ago
- Estero, FL (18 miles from Naples, FL)
- 7 days ago
Veterinary Customer Service Representative, FVRC 2.7 2.7 out of 5 stars Estero, FL 33928 The Florida Veterinary Referral Center (FVRC) in Estero, FL is hiring a full- time Customer Service Representative...
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Client Service Specialist, Employee Benefits - Insurance Advisory Solutions
- Naples, FL
- 9 days ago
- Naples, FL
- 9 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
- Bonita Springs, FL (13 miles from Naples, FL)
- 9 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Bonita Springs, FL (13 miles from Naples, FL)
- 11 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 11 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Customer Service Rep(03852) - 26455 Old 41 Rd
- Bonita Springs, FL (13 miles from Naples, FL)
- 13 days ago
- Bonita Springs, FL (13 miles from Naples, FL)
- 13 days ago
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Rep (09452) - 20330 Grande Oaks Blvd, Unit 2
- Estero, FL (18 miles from Naples, FL)
- 15 days ago
- Estero, FL (18 miles from Naples, FL)
- 15 days ago
From customer service to management, general manager to franchisee, our stores offer a world of opportunity.You'll find our Customer Service Representative jobs offer you more....
Demographic Data for Naples, FL
Moving to Naples, FL? Find some basic demographic data about Naples, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Naples, FL
Highest Education Level
Customer Service Representatives in Naples, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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