Customer Service Representative Jobs in Miami Beach, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 207 Jobs

Customer Service / Case Support Specialist

  • Miami, FL (3 miles from Miami Beach, FL)
  • 12 hours ago
  • Miami, FL (3 miles from Miami Beach, FL)
  • 12 hours ago

Customer Service / Case Support Specialist Location: Hybrid Schedule Employment Type: Full-Time, Direct Hire Overview: We are looking for a compassionate and detail-oriented Customer Service /...

BL Customer Service Specialist PT

  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 22 days ago
  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 22 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Associate - Temporary

  • Davie, FL (22 miles from Miami Beach, FL)
  • moments ago
  • Davie, FL (22 miles from Miami Beach, FL)
  • moments ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Insurance Agency - Customer Service Representative

  • Miami, FL (3 miles from Miami Beach, FL)
  • 4 hours ago
  • Miami, FL (3 miles from Miami Beach, FL)
  • 4 hours ago

Join Our Dynamic Insurance Team! Were seeking a motivated and customer-focused Client Services Associate to join our growing team in Florida. If you're passionate about helping people protect what...

Retail Nursery Customer Service + CDL Delivery Driver Needed

  • Southwest Ranches, FL (23 miles from Miami Beach, FL)
  • 4 hours ago
  • Southwest Ranches, FL (23 miles from Miami Beach, FL)
  • 4 hours ago

Retail Nursery Customer Service + CDL Delivery Driver Needed (Lake Worth) Garden Sensation Inc Job includes doing deliveries in company truck and transporting inventory. Other duties include...

Teller/Customer Service

  • Miami Gardens, FL (16 miles from Miami Beach, FL)
  • 13 hours ago
  • Miami Gardens, FL (16 miles from Miami Beach, FL)
  • 13 hours ago

Space Coast Credit Union (SCCU), 3rd largest state charted credit union, is looking for a Full Time Teller/Customer Service to join our ONESCCU team at our Miami Gardens Walmart Branch. SCCU has...

Customer Experience Coordinator - Pinecrest, FL

  • Miami, FL (3 miles from Miami Beach, FL)
  • 13 hours ago
  • Miami, FL (3 miles from Miami Beach, FL)
  • 13 hours ago

WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...

Customer Service Representative

  • Miami, FL (3 miles from Miami Beach, FL)
  • 18 hours ago
  • Miami, FL (3 miles from Miami Beach, FL)
  • 18 hours ago

Upon successful completion of a minimum training period of 18 months, employees in this category may be considered for promotion to the level of Customer Service Representative I....

Customer Service Representative

  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 23 hours ago
  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 23 hours ago

Fort Lauderdale is looking for a B2B Customer Service Representative....

Customer Service - Self Storage Manager

  • North Miami, FL (9 miles from Miami Beach, FL)
  • 1 day ago
  • North Miami, FL (9 miles from Miami Beach, FL)
  • 1 day ago

Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...

Customer Service Associates, Electronics

  • Davie, FL (22 miles from Miami Beach, FL)
  • 1 day ago
  • Davie, FL (22 miles from Miami Beach, FL)
  • 1 day ago

Want to be part of a FANTASTIC, fast paced team? If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team! We have a limited number...

Loss Prevention Customer Service Associate II

  • Pembroke Pines, FL (16 miles from Miami Beach, FL)
  • 2 days ago
  • Pembroke Pines, FL (16 miles from Miami Beach, FL)
  • 2 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Pharmacy Customer Service Associate

  • Doral, FL (10 miles from Miami Beach, FL)
  • 2 days ago
  • Doral, FL (10 miles from Miami Beach, FL)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service must be bilingual

  • Miami, FL (3 miles from Miami Beach, FL)
  • 2 days ago
  • Miami, FL (3 miles from Miami Beach, FL)
  • 2 days ago

Customer service position for small insurance office. Job entitles handling phones, renewals, policy changes, inputting data. Some experience necessary. Must be fluent in English and Spanish.

Bilingual Customer Service Representative

  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 2 days ago
  • Fort Lauderdale, FL (24 miles from Miami Beach, FL)
  • 2 days ago

Bilingual Customer Service Representative As a Customer Service Call Center Representative, you may work mostly on the phone....

Demographic Data for Miami Beach, FL

Moving to Miami Beach, FL? Find some basic demographic data about Miami Beach, FL below.


Local
National
107,072
5,681
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Miami Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Miami Beach, FL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Miami Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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