Customer Service Representative Jobs in Melbourne, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Specialist I (Seafarers)
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 1 day ago
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 1 day ago
Preferred Qualifications: 1 year of office experience Experience with medical terminology Call Center Experience Bilingual in Spanish Physical Requirements and Work Conditions: Work is normally performed...
- Palm Bay, FL (2 miles from Melbourne, FL)
- 1 day ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Pharmacy Customer Service Associate
- Cocoa Beach, FL (17 miles from Melbourne, FL)
- 2 days ago
- Cocoa Beach, FL (17 miles from Melbourne, FL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Grant Vlkria, FL (11 miles from Melbourne, FL)
- 4 days ago
- Grant Vlkria, FL (11 miles from Melbourne, FL)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Rockledge, FL (16 miles from Melbourne, FL)
- 4 days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 4 days ago
MISSION: The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success. JOB SUMMARY: Answer incoming calls from Department of Defense...
Customer Service Rep(04936) - 923 N Courtenay Pkwy
- Merritt Island, FL (13 miles from Melbourne, FL)
- 5 days ago
- Merritt Island, FL (13 miles from Melbourne, FL)
- 5 days ago
Receive and process telephone orders.Stock ingredients from delivery area to storage, work area, walk-in cooler.Prepare productClean equipment and facility as requested.Ability to communicate...
Customer Service Rep(04930) - 5360 N Atlantic Ave
- Cocoa Beach, FL (17 miles from Melbourne, FL)
- 5 days ago
- Cocoa Beach, FL (17 miles from Melbourne, FL)
- 5 days ago
Receive and process telephone orders.Stock ingredients from delivery area to storage, work area, walk-in cooler.Prepare productClean equipment and facility as requested.Ability to communicate...
As an Automotive Customer Service Representative working on-site in Melbourne, Florida, you'll be a part of creating and delivering amazing customer experiences while also enjoying the satisfaction...
At Percepta, we bring first-class service across each market we support. As a Customer Experience Specialist in Melbourne, FL, you'll be a part of creating and delivering amazing customer...
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Customer Service Case Manager (Bilingual French) working fully remote in...
As a Customer Service Representative working on-site in Melbourne, Florida, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions...
At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Customer Service Case Manager working on-site in Melbourne, Florida, you’ll...
As a Customer Service Representative (Bilingual Spanish) working on-site in Melbourne, Florida, you’ll become part of a community that values your success, supports your career growth, and celebrates...
- Merritt Island, FL (13 miles from Melbourne, FL)
- 6 days ago
- Merritt Island, FL (13 miles from Melbourne, FL)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Sebastian, FL (20 miles from Melbourne, FL)
- 6 days ago
- Sebastian, FL (20 miles from Melbourne, FL)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Melbourne, FL
Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Melbourne, FL
Highest Education Level
Customer Service Representatives in Melbourne, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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