Customer Service Representative Jobs in Melbourne, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Palm Bay, FL (2 miles from Melbourne, FL)
- 21 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 21 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Inside Sales and Customer Care Agent
- Rockledge, FL (16 miles from Melbourne, FL)
- 11 hours ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 11 hours ago
Position Summary: The primary duty of an Inside Sales & Customer Support Specialist is to sell additional services to existing and former customers by phone. They will also provide administrative...
- Cocoa, FL (21 miles from Melbourne, FL)
- moments ago
- Cocoa, FL (21 miles from Melbourne, FL)
- moments ago
Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a Full Time Member Service Specialist to join our ONESCCU team in our Port St. John Branch! SCCU has been...
Senior Customer Service Representative
- Palm Bay, FL (2 miles from Melbourne, FL)
- 5 hours ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 5 hours ago
Pay Rate: $16/hr. Location: 2330 Commerce Park Drive, Palm Bay, FL 32905 Various Shifts Available The customer support agent in this role responds to customer queries over the phone, email and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Networker/Client Services Representative- Risk Consulting Government Services
- Melbourne, FL
- 21 hours ago
- Melbourne, FL
- 21 hours ago
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their...
Bilingual Customer Service Specialist (Spanish)
- Sebastian, FL (20 miles from Melbourne, FL)
- 1 day ago
- Sebastian, FL (20 miles from Melbourne, FL)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Cocoa Beach, FL (17 miles from Melbourne, FL)
- 1 day ago
- Cocoa Beach, FL (17 miles from Melbourne, FL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CUSTOMER SERVICE REPRESENTATIVE NEEDED FOR OUR SERVICE DEPARTMENT Family owned and operated Air Conditioning Company servicing all of Brevard County for over 44 years....
Customer Experience Specialist (Mandarin Speaker) Klook Customer Service Melbourne, FL, USA Posted on Apr 25, 2025 About Klook We are Asia's leading platform for experiences and travel services,...
Store Customer Service Specialist (Floater)
- Palm Bay, FL (2 miles from Melbourne, FL)
- 2 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Branch Customer Service Representative - Melbourne, FL
- Melbourne, FL
- 2 days ago
- Melbourne, FL
- 2 days ago
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group...
- Palm Bay, FL (2 miles from Melbourne, FL)
- 3 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Description As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry...
Pharmacy Customer Service Associate
- Sebastian, FL (20 miles from Melbourne, FL)
- 3 days ago
- Sebastian, FL (20 miles from Melbourne, FL)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Melbourne, FL
Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Melbourne, FL
Highest Education Level
Customer Service Representatives in Melbourne, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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