Customer Service Representative Jobs in Melbourne, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Cocoa Beach, FL (17 miles from Melbourne, FL)
- 17 hours ago
- Cocoa Beach, FL (17 miles from Melbourne, FL)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04906) - 5325 N Wickham Road Suite 103
- Melbourne, FL
- 1 day ago
- Melbourne, FL
- 1 day ago
Receive and process telephone orders.Stock ingredients from delivery area to storage, work area, walk-in cooler.Prepare productClean equipment and facility as requested.Ability to communicate...
Customer Care Representative At Percepta, we bring first-class service across each market we support. As a Customer Care Representative I in Melbourne, FL, you'll be a part of creating and...
Customer Service Rep(04909) - 5108 Minton Rd Nw
- Palm Bay, FL (2 miles from Melbourne, FL)
- 2 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 2 days ago
Receive and process telephone orders. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product Clean equipment and facility as requested.Ability to communicate...
Customer Service Rep(04957) - 3555 Bayside Lakes Blvd Sw #6
- Palm Bay, FL (2 miles from Melbourne, FL)
- 2 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 2 days ago
Company Description Job Description Receive and process telephone orders. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product Clean equipment and facility...
- Cocoa, FL (21 miles from Melbourne, FL)
- 2 days ago
- Cocoa, FL (21 miles from Melbourne, FL)
- 2 days ago
Company Description As part of the largest pizza company in the world, Space Coast Pizza operates 5 Domino's locations in Brevard County, FL. We run fast paced, clean, friendly, technologically...
Warehouse Customer Service Representative
- Port Canaveral, FL (22 miles from Melbourne, FL)
- 3 days ago
- Port Canaveral, FL (22 miles from Melbourne, FL)
- 3 days ago
Job Title: 3 RD Party Warehouse and Logistics Customer Service Location: Port Canaveral, FL About us: Ambassador Services International partners with industry-leading 3 rd party logistics...
Customer Service Sales Representative - Now Hiring Zuzick & Associates Today Our company is looking to add multiple customer service positions to our growing team of remote representatives. This...
Remote WorkSales & Customer Service Associate
- West Melbourne, FL (7 miles from Melbourne, FL)
- 5 days ago
- West Melbourne, FL (7 miles from Melbourne, FL)
- 5 days ago
Overview Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping...
- Palm Bay, FL (2 miles from Melbourne, FL)
- 6 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 6 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Customer Care Specialist I (Rails)
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 6 days ago
- Cape Canaveral, FL (22 miles from Melbourne, FL)
- 6 days ago
Preferred Qualifications: 1 year of office experience Experience with medical terminology Call Center Experience Physical Requirements and Work Conditions: Work is normally performed in a typical interior...
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Job Requirements POSITION SUMMARY: Customer Service intake position responsible for processing new DME orders from all referral sources. Associate will determine medical necessity and deliver...
- Rockledge, FL (16 miles from Melbourne, FL)
- 10 days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 10 days ago
Space Coast Credit Union (SCCU), the 3rd largest credit union in Florida, is looking for a Full Time Member Service Specialist to join our ONESCCU team in our Rockledge Branch! SCCU has been in...
Customer Service Representative
- Rockledge, FL (16 miles from Melbourne, FL)
- 13 days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 13 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Melbourne, FL
Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Melbourne, FL
Highest Education Level
Customer Service Representatives in Melbourne, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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