Customer Service Representative Jobs in Laurel, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 72 Jobs

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Sarasota, FL (14 miles from Laurel, FL)
  • 5 days ago
  • Sarasota, FL (14 miles from Laurel, FL)
  • 5 days ago

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...

Customer Service Rep(04947) - 4080 Cattlemen Rd.

  • Sarasota, FL (14 miles from Laurel, FL)
  • 1 day ago
  • Sarasota, FL (14 miles from Laurel, FL)
  • 1 day ago

Company Description Job Description Now Hiring Customer Service Reps! Lake SarasotaGreat things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of...

Branch Customer Service Representative - Venice, FL

  • Venice, FL (2 miles from Laurel, FL)
  • 1 day ago
  • Venice, FL (2 miles from Laurel, FL)
  • 1 day ago

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group...

Customer Service Representative

  • Sarasota, FL (14 miles from Laurel, FL)
  • 3 days ago
  • Sarasota, FL (14 miles from Laurel, FL)
  • 3 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Representative I

  • Bradenton, FL (24 miles from Laurel, FL)
  • 3 days ago
  • Bradenton, FL (24 miles from Laurel, FL)
  • 3 days ago

General Information Work Location: 3647 Cortez Rd., Bradenton, Florida 34210 Work Hours: Monday - Friday, 8:00 am - 5:00 pm Expected Starting Hourly Range: $17.36 - $21.70 This classification...

Customer Service Specialist- Bradenton, FL

  • Bradenton, FL (18 miles from Laurel, FL)
  • 4 days ago
  • Bradenton, FL (18 miles from Laurel, FL)
  • 4 days ago

Based in Orlando, Florida, Massey Services is one of the nations largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating...

Customer Service Representative

  • North Port, FL (19 miles from Laurel, FL)
  • 4 days ago
  • North Port, FL (19 miles from Laurel, FL)
  • 4 days ago

Store 2707619: 13280 S Tamiami Tr, North Port, Florida 34287 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate - Temporary

  • Bradenton, FL (18 miles from Laurel, FL)
  • 4 days ago
  • Bradenton, FL (18 miles from Laurel, FL)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Membership Sales & Customer Service Associate

  • Bradenton, FL (18 miles from Laurel, FL)
  • 4 days ago
  • Bradenton, FL (18 miles from Laurel, FL)
  • 4 days ago

Overview Where Better Careers Begin! Massage Envy Bradenton: 4734 Cortez Rd W., Bradenton, FL 34210 Do you have a passion for helping others? At the Massage Envy Bradenton franchise, we support...

Retail Printing & Shipping Customer Service Representative - Part Time

  • Lakewood Ranch, FL (19 miles from Laurel, FL)
  • 4 days ago
  • Lakewood Ranch, FL (19 miles from Laurel, FL)
  • 4 days ago

Responsive recruiter Benefits: Flexible schedule Opportunity for advancement Training & development A PostNet Retail Customer Service Representative is responsible for assisting customers with all store...

Pharmacy Customer Service Associate

  • Nokomis, FL (1 mile from Laurel, FL)
  • 5 days ago
  • Nokomis, FL (1 mile from Laurel, FL)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Specialist

  • Sarasota, FL (14 miles from Laurel, FL)
  • 5 days ago
  • Sarasota, FL (14 miles from Laurel, FL)
  • 5 days ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Rep (03875) -13125 Tamiami Trl

  • North Port, FL (19 miles from Laurel, FL)
  • 5 days ago
  • North Port, FL (19 miles from Laurel, FL)
  • 5 days ago

You'll find our Customer Service Representative jobs offer you more....

Customer Care Specialist

  • Bradenton, FL (18 miles from Laurel, FL)
  • 6 days ago
  • Bradenton, FL (18 miles from Laurel, FL)
  • 6 days ago

Empath Health is currently seeking a Customer Care Specialist to join our team! Monday-Friday, 8:00am-4:30pm Responsible for successful management of both incoming and outbound calls in a...

Overnight Customer Service Representative, Full or Part Time

  • Bradenton, FL (18 miles from Laurel, FL)
  • 6 days ago
  • Bradenton, FL (18 miles from Laurel, FL)
  • 6 days ago

Store 2709711: 836 301 Blvd E, Bradenton, Florida 34203 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

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Salary for Customer Service Representative Jobs in Laurel, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Laurel, FL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Laurel, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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