Customer Service Representative Jobs in Key West, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-11 of 11 Jobs

Golf Cart Rental Customer Service

  • Key West, FL
  • 4 days ago
  • Key West, FL
  • 4 days ago

Meet lots of people and cruise around Key West all day in golf carts! We are seeking a Golf Cart Rental Attendant to join our team! You will perform a variety of light cleaning and organizing...

Warehouse Customer Service Clerk 1st Shift

  • Key West, FL
  • 4 days ago
  • Key West, FL
  • 4 days ago

Ryder is immediately hiring a Permanent Full Time Storeroom Attendant / Forklift Operator in Key West, FL Warehouse Positions Pay Weekly Hourly Pay $18.97 per hour Schedule: Monday-Friday 7:00...

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Representative

  • Summerland Key, FL (23 miles from Key West, FL)
  • 17 days ago
  • Summerland Key, FL (23 miles from Key West, FL)
  • 17 days ago

Store 2709002: 24996 Overseas Hwy, Summerland Key, Florida 33042 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...

Airport Agent - Ramp and Customer Service

  • Key West, FL
  • 19 days ago
  • Key West, FL
  • 19 days ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at EYW and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...

Customer Service Representative, Full or Part Time

  • Key West, FL
  • 22 days ago
  • Key West, FL
  • 22 days ago

Store 2701707: 1109 Overseas Hwy, Big Coppitt Key, Florida 33040 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

AIrport Customer Service Agent

  • Key West, FL
  • 45+ days ago
  • Key West, FL
  • 45+ days ago

AIrport Customer Service Agent FLEYW - XU, 3493 S. Roosevelt Blvd, Key West, Florida, United States of America Req #1100 Wednesday, May 7, 2025 Job Summary As a customer service agent you are the...

Customer Service Associate FT

  • Key West, FL
  • 60+ days ago
  • Key West, FL
  • 60+ days ago

Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...

Customer Service Representative - Key West

  • Key West, FL
  • 60+ days ago
  • Key West, FL
  • 60+ days ago

CUSTOMER SERVICE REPRESENTATIVE - KEY WEST Salary Range: $20-23 per hour depending upon experience and education....

Customer Service Rep(05092) - 2704 N Roosevelt blvd

  • Key West, FL
  • 90+ days ago
  • Key West, FL
  • 90+ days ago

Company Description Job Description Job Description Job Duties all positions Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product....

Customer Service/Sales

  • Key West, FL
  • 90+ days ago
  • Key West, FL
  • 90+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Demographic Data for Key West, FL

Moving to Key West, FL? Find some basic demographic data about Key West, FL below.


Local
National
35,958
1,724
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Key West, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Key West, FL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Key West, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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