Customer Service Representative Jobs in Fort Walton Beach, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep (03873) - 130 Scenic Gulf Dr
- Miramar Beach, FL (18 miles from Fort Walton Beach, FL)
- 2 hours ago
- Miramar Beach, FL (18 miles from Fort Walton Beach, FL)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Pharmacy Customer Service Associate
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 17 hours ago
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Patient Registration
- Miramar Beach, FL (18 miles from Fort Walton Beach, FL)
- 4 days ago
- Miramar Beach, FL (18 miles from Fort Walton Beach, FL)
- 4 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
CLUB Customer Service Outfitter Full-Time
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 4 days ago
- Destin, FL (10 miles from Fort Walton Beach, FL)
- 4 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Gulf Breeze, FL (24 miles from Fort Walton Beach, FL)
- 4 days ago
- Gulf Breeze, FL (24 miles from Fort Walton Beach, FL)
- 4 days ago
Customer Support When working in a Customer Support position through Bluecrew, you may be expected to perform any and all of the following duties: Working independently or as a team to interface...
Customer Service - Self Storage Manager
- Niceville, FL (15 miles from Fort Walton Beach, FL)
- 6 days ago
- Niceville, FL (15 miles from Fort Walton Beach, FL)
- 6 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Return Agent - VPS Airport
- Eglin, FL (7 miles from Fort Walton Beach, FL)
- 24 days ago
- Eglin, FL (7 miles from Fort Walton Beach, FL)
- 24 days ago
OverviewGet on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
Part Time Flexible Customer Service Associate
- Fort Walton Beach, FL
- 24 days ago
- Fort Walton Beach, FL
- 24 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
Part Time Flexible Customer Service Associate
- Eglin AFB, FL (7 miles from Fort Walton Beach, FL)
- 25 days ago
- Eglin AFB, FL (7 miles from Fort Walton Beach, FL)
- 25 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
Customer Service Return Agent Fort Walton Beach
- Eglin AFB, FL (7 miles from Fort Walton Beach, FL)
- 26 days ago
- Eglin AFB, FL (7 miles from Fort Walton Beach, FL)
- 26 days ago
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
Customer Service Return Agent Fort Walton Beach
- Fort Walton Beach, FL
- 27 days ago
- Fort Walton Beach, FL
- 27 days ago
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
- Navarre, FL (14 miles from Fort Walton Beach, FL)
- 28 days ago
- Navarre, FL (14 miles from Fort Walton Beach, FL)
- 28 days ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Customer Service Representative
- Fort Walton Beach, FL
- 30+ days ago
- Fort Walton Beach, FL
- 30+ days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Work-at-Home Customer Service Agent
- Eglin AFB, FL (7 miles from Fort Walton Beach, FL)
- 45+ days ago
- Eglin AFB, FL (7 miles from Fort Walton Beach, FL)
- 45+ days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for Fort Walton Beach, FL
Moving to Fort Walton Beach, FL? Find some basic demographic data about Fort Walton Beach, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Walton Beach, FL
Highest Education Level
Customer Service Representatives in Fort Walton Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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