Customer Service Representative Jobs in Fernandina Beach, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
MA / Customer Service Rep- UF St. Marys Pediatrics- Full-Time- Days Pediatrics Experience Required
- Saint Marys, GA (15 miles from Fernandina Beach, FL)
- 1 day ago
- Saint Marys, GA (15 miles from Fernandina Beach, FL)
- 1 day ago
Overview Description : Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 1 day ago
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative - Store #120
- Kingsland, GA (19 miles from Fernandina Beach, FL)
- 1 day ago
- Kingsland, GA (19 miles from Fernandina Beach, FL)
- 1 day ago
Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team....
Automotive Customer Service Advisor
- Mayport, FL (18 miles from Fernandina Beach, FL)
- 2 days ago
- Mayport, FL (18 miles from Fernandina Beach, FL)
- 2 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service - Customer Service Representative
- Jacksonville, FL (9 miles from Fernandina Beach, FL)
- 4 days ago
- Jacksonville, FL (9 miles from Fernandina Beach, FL)
- 4 days ago
TOGETHER, WE SAVE LIVES OVERVIEW Provides support for all customer business requests received through phone, fax, or e-mail. Coordinates all customer contacts to insure timely and accurate...
Customer Service Rep(03136) - 450092 SR 200 #7B
- Callahan, FL (18 miles from Fernandina Beach, FL)
- 4 days ago
- Callahan, FL (18 miles from Fernandina Beach, FL)
- 4 days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with pep, personality and people skills....
Customer Service Rep(05198) - 463155 SR-200
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 5 days ago
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 5 days ago
Company DescriptionAt Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and...
Customer Service Rep(05101) - 1229 Mayport Road
- Atlantic Beach, FL (18 miles from Fernandina Beach, FL)
- 5 days ago
- Atlantic Beach, FL (18 miles from Fernandina Beach, FL)
- 5 days ago
Company Description Job Description Store Management Our Domino's Pizza Assistant Managers are the backbone of our business! Assistant Managers handle all aspects of running a Domino's Pizza...
Customer Service Rep(5112) - 2020 Sadler Rd, Fernandina Beach, FL
- Fernandina Beach, FL
- 6 days ago
- Fernandina Beach, FL
- 6 days ago
Company DescriptionAt Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and...
Customer Service Representative Wildlight Floor 2 Shared Cost Days Full-Time
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 8 days ago
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 8 days ago
Overview Summary: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians,...
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 8 days ago
- Jacksonville Beach, FL (21 miles from Fernandina Beach, FL)
- 8 days ago
Heritage Landscape Supply Group is seeking a self-motivated, customer service-oriented individual for a Customer Service/Counter Sales role. This full-time position will focus on order entry at...
Customer Service Representative (Loan Consultant II)
- Kingsland, GA (19 miles from Fernandina Beach, FL)
- 8 days ago
- Kingsland, GA (19 miles from Fernandina Beach, FL)
- 8 days ago
Customer Service Representative (Loan Consultant II) 3.0 3.0 out of 5 stars Kingsland, GA At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality...
Customer Service Representative- Fernandina Beach, FL
- Fernandina Beach, FL
- 8 days ago
- Fernandina Beach, FL
- 8 days ago
Customer Service Representative Fernandina Beach Florida On Site Are you a welcoming detail oriented professional who thrives on creating positive first impressions and providing exceptional service...
Customer Service Delivery Driver
- Kingsland, GA (19 miles from Fernandina Beach, FL)
- 9 days ago
- Kingsland, GA (19 miles from Fernandina Beach, FL)
- 9 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Representative Wildlight Floor 1 Shared Cost Days Full-Time
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 9 days ago
- Yulee, FL (6 miles from Fernandina Beach, FL)
- 9 days ago
Overview Summary: Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians,...
Demographic Data for Fernandina Beach, FL
Moving to Fernandina Beach, FL? Find some basic demographic data about Fernandina Beach, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fernandina Beach, FL
Highest Education Level
Customer Service Representatives in Fernandina Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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