Customer Service Representative Jobs in Cape Coral, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- North Fort Myers, FL (8 miles from Cape Coral, FL)
- 10 hours ago
- North Fort Myers, FL (8 miles from Cape Coral, FL)
- 10 hours ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Customer Service Team Member - Fort Myers (FL0210)
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 10 hours ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 10 hours ago
Job Details Job Location : Fort Myers, FL Position Type : Full-Time/Part-Time Salary Range : $14.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
- Vanderbilt, FL (23 miles from Cape Coral, FL)
- 16 hours ago
- Vanderbilt, FL (23 miles from Cape Coral, FL)
- 16 hours ago
Customer Support Specialist Pay from $22 to $27 per hour with significant growth and earning potential! Florida Branch 3830 Uline Drive, Naples, FL 34117 Fast, friendly and customer focused. As a...
Store Customer Service Specialist
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 1 day ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Alva, FL (20 miles from Cape Coral, FL)
- 2 days ago
- Alva, FL (20 miles from Cape Coral, FL)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Part Time Customer Service and Sales Associate
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 2 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 2 days ago
The Part Time Customer Service & Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
Pharmacy Customer Service Associate
- Punta Gorda, FL (24 miles from Cape Coral, FL)
- 2 days ago
- Punta Gorda, FL (24 miles from Cape Coral, FL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- North Fort Myers, FL (8 miles from Cape Coral, FL)
- 2 days ago
- North Fort Myers, FL (8 miles from Cape Coral, FL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 2 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part-Time Customer Service Agent - Page Field
- Fort Myers, FL (16 miles from Cape Coral, FL)
- 2 days ago
- Fort Myers, FL (16 miles from Cape Coral, FL)
- 2 days ago
About Us Page Field (FMY), an FAA-designated reliever airport, provides services to general and business aviation and accommodated more than 203,000 aircraft operations in 2023, a new record. Base...
- Miromar Lakes, FL (16 miles from Cape Coral, FL)
- 3 days ago
- Miromar Lakes, FL (16 miles from Cape Coral, FL)
- 3 days ago
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be...
Customer Service Representive 1/13/25
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 3 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 3 days ago
Store 2708814: 20021 Summerlin Rd, Ft Myers, Florida 33908 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Fort Myers Beach, FL (8 miles from Cape Coral, FL)
- 3 days ago
- Fort Myers Beach, FL (8 miles from Cape Coral, FL)
- 3 days ago
a Customer Service Representative....
Customer Service Representative, Full or Part Time
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 3 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 3 days ago
Store 2709773: 9001 Rolfes Rd, Ft Myers, Florida 33966 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - Rheumatology - The Sanctuary - Travels between offices
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 4 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 4 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Demographic Data for Cape Coral, FL
Moving to Cape Coral, FL? Find some basic demographic data about Cape Coral, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cape Coral, FL
Highest Education Level
Customer Service Representatives in Cape Coral, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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