Customer Service Representative Jobs in Bonita Springs, FL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 110 Jobs

Customer Service Associate

  • Estero, FL (5 miles from Bonita Springs, FL)
  • 8 hours ago
  • Estero, FL (5 miles from Bonita Springs, FL)
  • 8 hours ago

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...

Customer Service Desk Team Member - Part Time

  • Naples, FL (13 miles from Bonita Springs, FL)
  • 8 hours ago
  • Naples, FL (13 miles from Bonita Springs, FL)
  • 8 hours ago

Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....

Customer Service - Self Storage Manager

  • Naples, FL (13 miles from Bonita Springs, FL)
  • 13 hours ago
  • Naples, FL (13 miles from Bonita Springs, FL)
  • 13 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Cashier-Customer Service

  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 23 hours ago
  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 23 hours ago

Smugglers Cove Adventure Golf is hiring for both full and part time cashiers. Health, Dental and 401k available. Must be available nights and weekends and Holidays. Please apply in person only to...

Client Services Associate

  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 23 hours ago
  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 23 hours ago

Overview: We are seeking a friendly, detail-oriented Client Services Associate to be the first point of contact for clients visiting our branch and calling our main phone line. This highly visible...

Customer Service Representative - Obgyn - WCMEDPL - travels 5 locations

  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 1 day ago
  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 1 day ago

Were looking for a Customer Service Representative (CSR) who thrives in a fast-paced, patient-centered environment and is excited to support our growing practice across five locations....

Customer Service Representative

  • Naples, FL (13 miles from Bonita Springs, FL)
  • 1 day ago
  • Naples, FL (13 miles from Bonita Springs, FL)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Naples, FL (13 miles from Bonita Springs, FL)
  • 1 day ago
  • Naples, FL (13 miles from Bonita Springs, FL)
  • 1 day ago

The talented Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success...

Customer Service and Inside Sales Representative

  • Naples, FL (13 miles from Bonita Springs, FL)
  • 3 days ago
  • Naples, FL (13 miles from Bonita Springs, FL)
  • 3 days ago

Benefits: Bonus based on performance Paid time off Profit sharing Training & development FASTSIGNS #178401 is hiring for a Customer Service Representative to join our team!...

Bilingual Customer Service Specialist (Spanish)

  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 3 days ago
  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 3 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Representative

  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 3 days ago
  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 3 days ago

Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department....

Customer Service Associate - Temporary

  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 3 days ago
  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(05043) - 5494 Rattlesnake Hammock Rd

  • Naples, FL (13 miles from Bonita Springs, FL)
  • 4 days ago
  • Naples, FL (13 miles from Bonita Springs, FL)
  • 4 days ago

THE JOBSo you want to learn more about Domino's life in-store. We think you'll like it here. Our in-store people know their stuff and know how to have a good time. Each store has its own...

Customer Service Associate

  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 4 days ago
  • Cape Coral, FL (20 miles from Bonita Springs, FL)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

PRN Customer Service Representative - Peds Primary - Page Field

  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 6 days ago
  • Fort Myers, FL (21 miles from Bonita Springs, FL)
  • 6 days ago

Lee Healths Pediatrics office at Page Field (US 41) is seeking a PRN Customer Service Representative to join our patient-facing team....

Demographic Data for Bonita Springs, FL

Moving to Bonita Springs, FL? Find some basic demographic data about Bonita Springs, FL below.


Local
National
61,424
2,186
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bonita Springs, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bonita Springs, FL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bonita Springs, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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