Customer Service Representative Jobs in Smyrna, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Representative - Career Advancement Opportunities
- Casella Waste Systems
- Townsend, DE (9 miles from Smyrna, DE)
- 1 day ago
- Townsend, DE (9 miles from Smyrna, DE)
- 1 day ago
The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Dover, DE (7 miles from Smyrna, DE)
- 1 day ago
- Dover, DE (7 miles from Smyrna, DE)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Chesapeake Utilities Corporation
- Dover, DE (7 miles from Smyrna, DE)
- 6 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 6 days ago
What you'll be working on.... Assist customers Collect and reconcile cash. Prepare daily reports and bank deposits. Prepare work orders to be dispatched to operational personnel. Print, reconcile...
In PersonCustomer Service Rep(04438) - 261 N. DUPONT HWY., SUITE 3-B
- Domino's
- Dover, DE (7 miles from Smyrna, DE)
- 6 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In Person- Wawa, Inc.
- Middletown, DE (16 miles from Smyrna, DE)
- 17 days ago
- Middletown, DE (16 miles from Smyrna, DE)
- 17 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Relations Representative, State Farm Agent Team Member
- State Farm (Matt Basile)
- Dover, DE (7 miles from Smyrna, DE)
- 18 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 18 days ago
at State Farm (Matt Basile) in Dover, Delaware, United States Job Description Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to...
In PersonCustomer Service Rep(04441) - 374 WALMART DRIVE, UNIT #5
- Domino's
- Camden, DE (12 miles from Smyrna, DE)
- 18 days ago
- Camden, DE (12 miles from Smyrna, DE)
- 18 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In PersonMember Service Representative- Middletown Location
- YMCA of Delaware
- Middletown, DE (16 miles from Smyrna, DE)
- 24 days ago
- Middletown, DE (16 miles from Smyrna, DE)
- 24 days ago
Our Promise: Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...
In PersonCustomer Support Specialist / Cashier / Receptionist - P/T - Milford Toyota
- Hertrich Family of Automobile Dealers
- Milford, DE (24 miles from Smyrna, DE)
- 27 days ago
- Milford, DE (24 miles from Smyrna, DE)
- 27 days ago
Customer Support Specialist / Receptionist Automotive Cashier | Full-Time | Growth Opportunity NOW HIRING - Customer-Focused Business Office Professionals Front Desk | Customer Service | Career...
In Person Part TimeWindow Clerk / Customer Service No Experience Required
- christopher hale
- Wyoming, DE (12 miles from Smyrna, DE)
- 30+ days ago
- Wyoming, DE (12 miles from Smyrna, DE)
- 30+ days ago
Window Clerk / Customer Service No Experience Required Role Overview: Window Clerks provide front-line customer service at USPS facilities. They assist customers with postal services, answer...
In Person- Home Depot
- Middletown, DE (16 miles from Smyrna, DE)
- 30+ days ago
- Middletown, DE (16 miles from Smyrna, DE)
- 30+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonWindow Clerk / Customer Service No Experience Required
- USPS
- Leipsic, DE (7 miles from Smyrna, DE)
- 30+ days ago
- Leipsic, DE (7 miles from Smyrna, DE)
- 30+ days ago
Window Clerk / Customer Service No Experience Required Role Overview: Window Clerks provide front-line customer service at USPS facilities. They assist customers with postal services, answer...
In PersonCustomer Service Rep(03900) - 401 Harmony Rd
- Domino's
- Greenwich, NJ (12 miles from Smyrna, DE)
- 30+ days ago
- Greenwich, NJ (12 miles from Smyrna, DE)
- 30+ days ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
In PersonCustomer Service Rep(04494) -2472 N. Dupont Highway
- Domino's Pizza
- Middletown, DE (16 miles from Smyrna, DE)
- 30+ days ago
- Middletown, DE (16 miles from Smyrna, DE)
- 30+ days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
In PersonCustomer Support Specialist / Receptionist - F/T - Dover Nissan
- Hertrich Family of Automobile Dealers
- Dover, DE (7 miles from Smyrna, DE)
- 30+ days ago
- Dover, DE (7 miles from Smyrna, DE)
- 30+ days ago
Customer Support Specialist / Receptionist Automotive Cashier | Full-Time | Growth Opportunity NOW HIRING - Customer-Focused Professionals Front Desk | Customer Service | Career Growth Start Your...
In PersonDemographic Data for Smyrna, DE
Moving to Smyrna, DE? Find some basic demographic data about Smyrna, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Smyrna, DE
Highest Education Level
Customer Service Representatives in Smyrna, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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