Customer Service Representative Jobs in Smyrna, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Dover, DE (7 miles from Smyrna, DE)
- 3 hours ago
- Dover, DE (7 miles from Smyrna, DE)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Representative II, Customer Service Ops
- Dover, DE (7 miles from Smyrna, DE)
- 2 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 2 days ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Representative
- Dover, DE (7 miles from Smyrna, DE)
- 2 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 2 days ago
We are seeking a Customer Service Representative to join our team that posses the ability to provide quality customer service in a friendly and supportive environment....
Customer Service Representative-10:00 AM - 6:30 PM
- Dover, DE (7 miles from Smyrna, DE)
- 3 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 3 days ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
- Dover, DE (7 miles from Smyrna, DE)
- 3 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 3 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
DE - Customer Care Representative
- Townsend, DE (9 miles from Smyrna, DE)
- 4 days ago
- Townsend, DE (9 miles from Smyrna, DE)
- 4 days ago
TEKsystems is proud to partner with a leading environmental services organization committed to sustainability and innovation. We are seeking a Client Services Representative to join a dynamic team...
Customer Service Representative (remote)
- Dover, DE (7 miles from Smyrna, DE)
- 4 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 4 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Milford, DE (24 miles from Smyrna, DE)
- 6 days ago
- Milford, DE (24 miles from Smyrna, DE)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440803 Address: USA-DE-Milford-951 North Dupont Blvd Store Code: Store 01294 Front End (7221197) Food Lion has been providing an...
Pharmacy Customer Service Associate
- Magnolia, DE (13 miles from Smyrna, DE)
- 6 days ago
- Magnolia, DE (13 miles from Smyrna, DE)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04494) -2472 N. Dupont Highway
- Middletown, DE (16 miles from Smyrna, DE)
- 6 days ago
- Middletown, DE (16 miles from Smyrna, DE)
- 6 days ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Customer Service Rep(04446) - 4416 Summit Bridge Road
- Middletown, DE (16 miles from Smyrna, DE)
- 6 days ago
- Middletown, DE (16 miles from Smyrna, DE)
- 6 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04445) - 1000 MIDWAY DRIVE
- Harrington, DE (24 miles from Smyrna, DE)
- 6 days ago
- Harrington, DE (24 miles from Smyrna, DE)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03900) - 401 Harmony Rd
- Greenwich, NJ (12 miles from Smyrna, DE)
- 7 days ago
- Greenwich, NJ (12 miles from Smyrna, DE)
- 7 days ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
Customer Service Rep(04440) - 137 Jerome Dr
- Dover, DE (7 miles from Smyrna, DE)
- 7 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Dover, DE (7 miles from Smyrna, DE)
- 8 days ago
- Dover, DE (7 miles from Smyrna, DE)
- 8 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Demographic Data for Smyrna, DE
Moving to Smyrna, DE? Find some basic demographic data about Smyrna, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Smyrna, DE
Highest Education Level
Customer Service Representatives in Smyrna, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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