Customer Service Representative Jobs in Middletown, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialist - M-F, 8a-4:30p
- Wilmington, DE (18 miles from Middletown, DE)
- 4 hours ago
- Wilmington, DE (18 miles from Middletown, DE)
- 4 hours ago
Job Details Customer Service Specialist - M-F, 8a-4:30p PRIMARY FUNCTION: The Customer Service Specialist serves as the first point of contact for patients, caregivers, and healthcare...
Inside Sales Customer Service Rep
- Newark, DE (9 miles from Middletown, DE)
- 10 hours ago
- Newark, DE (9 miles from Middletown, DE)
- 10 hours ago
About Us For over 15 years, Taghleef Industries, Inc. (Ti) has established itself as a global leader in specialty BOPP (Biaxially Oriented Polypropylene) films. Our reputation for excellence is...
PT/Seasonal/Cashier/Customer Service Team Member
- Wilmington, DE (18 miles from Middletown, DE)
- 15 hours ago
- Wilmington, DE (18 miles from Middletown, DE)
- 15 hours ago
Store - Wilmington, DE Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Experience Specialist I
- Dover, DE (24 miles from Middletown, DE)
- 1 day ago
- Dover, DE (24 miles from Middletown, DE)
- 1 day ago
Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations...
- Greenwich, NJ (17 miles from Middletown, DE)
- 1 day ago
- Greenwich, NJ (17 miles from Middletown, DE)
- 1 day ago
Job Order Number: DE9939517 Job Title: Customer Service Associate I Company: Dollar Tree Location: Gibbstown, NJ Salary: Education: Less Than High School Experience: None Hours: Duration: Full...
- Hockessin, DE (21 miles from Middletown, DE)
- 2 days ago
- Hockessin, DE (21 miles from Middletown, DE)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Salem, NJ (12 miles from Middletown, DE)
- 2 days ago
- Salem, NJ (12 miles from Middletown, DE)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Penns Grove, NJ (19 miles from Middletown, DE)
- 2 days ago
- Penns Grove, NJ (19 miles from Middletown, DE)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Hockessin, DE (21 miles from Middletown, DE)
- 2 days ago
- Hockessin, DE (21 miles from Middletown, DE)
- 2 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
- Elkton, MD (14 miles from Middletown, DE)
- 2 days ago
- Elkton, MD (14 miles from Middletown, DE)
- 2 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Customer Service Team Member - Dover (DE1301)
- Dover, DE (24 miles from Middletown, DE)
- 3 days ago
- Dover, DE (24 miles from Middletown, DE)
- 3 days ago
Job Details Job Location : Dover, DE Position Type : Full-Time/Part-Time Salary Range : $15.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Be...
- Bear, DE (8 miles from Middletown, DE)
- 4 days ago
- Bear, DE (8 miles from Middletown, DE)
- 4 days ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
Customer Service Rep(04404) - 1202 Delaware Street
- New Castle, DE (12 miles from Middletown, DE)
- 4 days ago
- New Castle, DE (12 miles from Middletown, DE)
- 4 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04406) - 797 Pulaski Highway
- Bear, DE (8 miles from Middletown, DE)
- 4 days ago
- Bear, DE (8 miles from Middletown, DE)
- 4 days ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Pharmacy Customer Service Associate
- Greenville, DE (22 miles from Middletown, DE)
- 4 days ago
- Greenville, DE (22 miles from Middletown, DE)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Middletown, DE
Moving to Middletown, DE? Find some basic demographic data about Middletown, DE below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Middletown, DE
Highest Education Level
Customer Service Representatives in Middletown, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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