Customer Service Representative Jobs in Lewes, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Services Representative - Per Diem - Urgent Care Cape May
- Cape May, NJ (22 miles from Lewes, DE)
- 2 days ago
- Cape May, NJ (22 miles from Lewes, DE)
- 2 days ago
POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely...
Customer Service Associate - Temporary
- Millsboro, DE (12 miles from Lewes, DE)
- 5 days ago
- Millsboro, DE (12 miles from Lewes, DE)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04419) - 23437 Sussex Hwy
- Seaford, DE (23 miles from Lewes, DE)
- 5 days ago
- Seaford, DE (23 miles from Lewes, DE)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Milford, DE (18 miles from Lewes, DE)
- 6 days ago
- Milford, DE (18 miles from Lewes, DE)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440803 Address: USA-DE-Milford-951 North Dupont Blvd Store Code: Store 01294 Front End (7221197) Food Lion has been providing an...
Customer Service Rep(04424) - 3 Back Bay Park Center
- Millsboro, DE (12 miles from Lewes, DE)
- 6 days ago
- Millsboro, DE (12 miles from Lewes, DE)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Bilingual Customer Support Specialist / Cashier / Receptionist - F/T - Frederick Ford
- Seaford, DE (23 miles from Lewes, DE)
- 6 days ago
- Seaford, DE (23 miles from Lewes, DE)
- 6 days ago
Full-Time Bilingual (Spanish) Customer Support Specialist / Automotive Cashier / Receptionist with Growth Opportunities Are you a customer-focused individual who thrives in a fast-paced...
Customer Service Rep(04443) - 19 South Race Street
- Georgetown, DE (13 miles from Lewes, DE)
- 6 days ago
- Georgetown, DE (13 miles from Lewes, DE)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04477) - 30182 SUSSEX HWY., UNIT 3
- Laurel, DE (24 miles from Lewes, DE)
- 7 days ago
- Laurel, DE (24 miles from Lewes, DE)
- 7 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Go-Glass is seeking a motivated, detail-driven Customer Service Representative (CSR) to join our high-energy, collaborative team....
- Rehoboth Beach, DE (4 miles from Lewes, DE)
- 10 days ago
- Rehoboth Beach, DE (4 miles from Lewes, DE)
- 10 days ago
Our Promise: Ensure every youth and teen we serve is on a pathway to success Improve the health and wellbeing of every individual and family we serve Unite communities and inspire service to...
Pharmacy Customer Service Associate
- Georgetown, DE (13 miles from Lewes, DE)
- 11 days ago
- Georgetown, DE (13 miles from Lewes, DE)
- 11 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Millsboro, DE (12 miles from Lewes, DE)
- 12 days ago
- Millsboro, DE (12 miles from Lewes, DE)
- 12 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Bilingual Customer Service Specialist (Spanish)
- Millsboro, DE (12 miles from Lewes, DE)
- 13 days ago
- Millsboro, DE (12 miles from Lewes, DE)
- 13 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Cape May, NJ (22 miles from Lewes, DE)
- 13 days ago
- Cape May, NJ (22 miles from Lewes, DE)
- 13 days ago
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed...
Demographic Data for Lewes, DE
Moving to Lewes, DE? Find some basic demographic data about Lewes, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lewes, DE
Highest Education Level
Customer Service Representatives in Lewes, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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