Customer Service Representative Jobs in Kirkwood, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Newark, DE (3 miles from Kirkwood, DE)
- 1 hour ago
- Newark, DE (3 miles from Kirkwood, DE)
- 1 hour ago
Thats why this is the best customer service representative job on the planet!...
Customer Service Representative
- Pedricktown, NJ (18 miles from Kirkwood, DE)
- 3 hours ago
- Pedricktown, NJ (18 miles from Kirkwood, DE)
- 3 hours ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Bilingual Customer Service Specialist (Spanish)
- Newark, DE (3 miles from Kirkwood, DE)
- 17 hours ago
- Newark, DE (3 miles from Kirkwood, DE)
- 17 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Pharmacy Customer Service Associate
- Elkton, MD (9 miles from Kirkwood, DE)
- 17 hours ago
- Elkton, MD (9 miles from Kirkwood, DE)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Boothwyn, PA (22 miles from Kirkwood, DE)
- 1 day ago
- Boothwyn, PA (22 miles from Kirkwood, DE)
- 1 day ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
- Newark, DE (3 miles from Kirkwood, DE)
- 1 day ago
- Newark, DE (3 miles from Kirkwood, DE)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- New Castle, DE (7 miles from Kirkwood, DE)
- 2 days ago
- New Castle, DE (7 miles from Kirkwood, DE)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 445670 Address: USA-DE-New Castle-1200 Beaver Brook Place Store Code: Store 02153 Front End (7230143) Food Lion has been providing an...
- New Castle, DE (7 miles from Kirkwood, DE)
- 2 days ago
- New Castle, DE (7 miles from Kirkwood, DE)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 445671 Address: USA-DE-New Castle-1200 Beaver Brook Place Store Code: Store 02153 Front End (7230143) Food Lion has been providing an...
- Wilmington, DE (14 miles from Kirkwood, DE)
- 2 days ago
- Wilmington, DE (14 miles from Kirkwood, DE)
- 2 days ago
Customer Service Specialist at WEX, inc. in Wilmington, Delaware, United States Job Description About the Team/Role The Customer Service Specialist primarily engages with WEX customers over the...
Restaurant Customer Service - $18/hr
- Newark, DE (3 miles from Kirkwood, DE)
- 3 days ago
- Newark, DE (3 miles from Kirkwood, DE)
- 3 days ago
Wed love to have you at our tablejoin us in reimagining home dining! We are located across from Crunch Fitness. About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH)...
Body Shop Customer Support Specialist - Newark Collision
- Newark, DE (3 miles from Kirkwood, DE)
- 3 days ago
- Newark, DE (3 miles from Kirkwood, DE)
- 3 days ago
Body Shop Customer Support Specialist / Collision Center Administrative Assistant Come be a part of our growing, world class team Join the Best...the largest dealer group on the Eastern Shore! The...
Customer Service Associate - Temporary
- Greenville, DE (16 miles from Kirkwood, DE)
- 3 days ago
- Greenville, DE (16 miles from Kirkwood, DE)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Donor Support Technician
- Aston, PA (24 miles from Kirkwood, DE)
- 3 days ago
- Aston, PA (24 miles from Kirkwood, DE)
- 3 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Experience Coordinator
- Middletown, DE (6 miles from Kirkwood, DE)
- 3 days ago
- Middletown, DE (6 miles from Kirkwood, DE)
- 3 days ago
Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Client Service Associate Cash Equities
- Newark, DE (3 miles from Kirkwood, DE)
- 3 days ago
- Newark, DE (3 miles from Kirkwood, DE)
- 3 days ago
Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences. As a Client Service Delivery Associate I within JPMorganChase,...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kirkwood, DE
Highest Education Level
Customer Service Representatives in Kirkwood, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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