Customer Service Representative Jobs in Hockessin, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA (14 miles from Hockessin, DE)
- 27 days ago
- West Chester, PA (14 miles from Hockessin, DE)
- 27 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service & E-Commerce Supervisor - Full Time
- Newtown Square, PA (18 miles from Hockessin, DE)
- moments ago
- Newtown Square, PA (18 miles from Hockessin, DE)
- moments ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Mechanical Desk Engineer DE - Mobility Customer Service
- New Castle, DE (11 miles from Hockessin, DE)
- 1 hour ago
- New Castle, DE (11 miles from Hockessin, DE)
- 1 hour ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
Automotive Customer Service Advisor
- Wilmington, DE (10 miles from Hockessin, DE)
- 7 hours ago
- Wilmington, DE (10 miles from Hockessin, DE)
- 7 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Representative
- Middletown, DE (21 miles from Hockessin, DE)
- 20 hours ago
- Middletown, DE (21 miles from Hockessin, DE)
- 20 hours ago
Customer Service Representative at Dominos in Middletown, Delaware, United States Job Description Now Hiring Customer Service Reps!...
Pharmacy Customer Service Associate
- Newark, DE (11 miles from Hockessin, DE)
- 22 hours ago
- Newark, DE (11 miles from Hockessin, DE)
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CLUB Customer Service Outfitter
- West Chester, PA (14 miles from Hockessin, DE)
- 1 day ago
- West Chester, PA (14 miles from Hockessin, DE)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Security Guard - Customer Service
- Wilmington, DE (10 miles from Hockessin, DE)
- 1 day ago
- Wilmington, DE (10 miles from Hockessin, DE)
- 1 day ago
Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive...
Customer Service Specialist, Contact Center at Avenue North
- Wilmington, DE (10 miles from Hockessin, DE)
- 1 day ago
- Wilmington, DE (10 miles from Hockessin, DE)
- 1 day ago
Job Details ChristianaCare Contact Center at Avenue North is looking for a Customer Service Specialist. The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware....
Customer Service Representative
- Newark, DE (11 miles from Hockessin, DE)
- 1 day ago
- Newark, DE (11 miles from Hockessin, DE)
- 1 day ago
Customer Service Representative to handle incoming calls, take orders and date entry of phone calls and orders....
Cash Office/ Customer Service Desk Associate - FT
- Exton, PA (17 miles from Hockessin, DE)
- 2 days ago
- Exton, PA (17 miles from Hockessin, DE)
- 2 days ago
Cash Office/ Customer Service Desk Associate - FT 3.3 3.3 out of 5 stars 100 Exton Square Mall, Exton, PA 19341 Cash Office/ Customer Service Desk Associate Bring your experience to work for you...
- New Castle, DE (11 miles from Hockessin, DE)
- 2 days ago
- New Castle, DE (11 miles from Hockessin, DE)
- 2 days ago
Position Overview As a Head of Customer Service you will be responsible for managing the customer services function, identifying areas for improvement as well as developing and implementing robust...
- New Castle, DE (11 miles from Hockessin, DE)
- 2 days ago
- New Castle, DE (11 miles from Hockessin, DE)
- 2 days ago
They are currently seeking a temporary customer service representative to join their team for at least 3 months....
Customer Support Specialist / Cashier / Receptionist - P/T - Newark Infiniti
- Newark, DE (11 miles from Hockessin, DE)
- 3 days ago
- Newark, DE (11 miles from Hockessin, DE)
- 3 days ago
Part-Time Customer Support Specialist / Receptionist - Automotive Dealership Join the Hertrich Family of Dealerships and Grow with Us! Are you passionate about customer service and thrive in a...
- Sharon Hill, PA (23 miles from Hockessin, DE)
- 3 days ago
- Sharon Hill, PA (23 miles from Hockessin, DE)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Demographic Data for Hockessin, DE
Moving to Hockessin, DE? Find some basic demographic data about Hockessin, DE below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Hockessin, DE
Highest Education Level
Customer Service Representatives in Hockessin, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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