Customer Service Representative Jobs in Greenville, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- West Chester, PA (13 miles from Greenville, DE)
- 28 days ago
- West Chester, PA (13 miles from Greenville, DE)
- 28 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Berwyn, PA (18 miles from Greenville, DE)
- moments ago
- Berwyn, PA (18 miles from Greenville, DE)
- moments ago
Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and...
Entry Level Customer Success Specialist
- Wilmington, DE (7 miles from Greenville, DE)
- 1 hour ago
- Wilmington, DE (7 miles from Greenville, DE)
- 1 hour ago
Entry Level Customer Success Specialist Customer Service Wilmington, DE Full-Time $52,000 - 56,000 / Year Position Description As a Customer Success Specialist you will be responsible for...
Customer Service & E-Commerce Supervisor - Full Time
- Newtown Square, PA (16 miles from Greenville, DE)
- 4 hours ago
- Newtown Square, PA (16 miles from Greenville, DE)
- 4 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Representative
- Mullica Hill, NJ (22 miles from Greenville, DE)
- 5 hours ago
- Mullica Hill, NJ (22 miles from Greenville, DE)
- 5 hours ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
Mechanical Desk Engineer DE - Mobility Customer Service
- New Castle, DE (10 miles from Greenville, DE)
- 5 hours ago
- New Castle, DE (10 miles from Greenville, DE)
- 5 hours ago
Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...
Automotive Customer Service Advisor
- Wilmington, DE (7 miles from Greenville, DE)
- 11 hours ago
- Wilmington, DE (7 miles from Greenville, DE)
- 11 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Representative
- Middletown, DE (22 miles from Greenville, DE)
- 1 day ago
- Middletown, DE (22 miles from Greenville, DE)
- 1 day ago
Customer Service Representative at Dominos in Middletown, Delaware, United States Job Description Now Hiring Customer Service Reps!...
Customer Service Representative II
- Kng of Prussa, PA (23 miles from Greenville, DE)
- 1 day ago
- Kng of Prussa, PA (23 miles from Greenville, DE)
- 1 day ago
Check out our company page: Responsibilities & Qualifications The Customer Service Representative II will bring critical thinking, initiative, and ownership....
Pharmacy Customer Service Associate
- Newark, DE (13 miles from Greenville, DE)
- 1 day ago
- Newark, DE (13 miles from Greenville, DE)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04811) - 143 S gulph Rd
- King of Prussia, PA (23 miles from Greenville, DE)
- 1 day ago
- King of Prussia, PA (23 miles from Greenville, DE)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
CLUB Customer Service Outfitter
- West Chester, PA (13 miles from Greenville, DE)
- 1 day ago
- West Chester, PA (13 miles from Greenville, DE)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Security Guard - Customer Service
- Wilmington, DE (7 miles from Greenville, DE)
- 1 day ago
- Wilmington, DE (7 miles from Greenville, DE)
- 1 day ago
Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive...
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- Narberth, PA (24 miles from Greenville, DE)
- 1 day ago
- Narberth, PA (24 miles from Greenville, DE)
- 1 day ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Customer Service Specialist, Contact Center at Avenue North
- Wilmington, DE (7 miles from Greenville, DE)
- 1 day ago
- Wilmington, DE (7 miles from Greenville, DE)
- 1 day ago
Job Details ChristianaCare Contact Center at Avenue North is looking for a Customer Service Specialist. The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware....
Demographic Data for Greenville, DE
Moving to Greenville, DE? Find some basic demographic data about Greenville, DE below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Greenville, DE
Highest Education Level
Customer Service Representatives in Greenville, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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