Customer Service Representative Jobs in Dover, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Milford, DE (16 miles from Dover, DE)
- 15 hours ago
- Milford, DE (16 miles from Dover, DE)
- 15 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 440803 Address: USA-DE-Milford-951 North Dupont Blvd Store Code: Store 01294 Front End (7221197) Food Lion has been providing an...
Pharmacy Customer Service Associate
- Magnolia, DE (5 miles from Dover, DE)
- 15 hours ago
- Magnolia, DE (5 miles from Dover, DE)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(04494) -2472 N. Dupont Highway
- Middletown, DE (24 miles from Dover, DE)
- 1 day ago
- Middletown, DE (24 miles from Dover, DE)
- 1 day ago
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Customer Service Rep(04446) - 4416 Summit Bridge Road
- Middletown, DE (24 miles from Dover, DE)
- 1 day ago
- Middletown, DE (24 miles from Dover, DE)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04445) - 1000 MIDWAY DRIVE
- Harrington, DE (18 miles from Dover, DE)
- 1 day ago
- Harrington, DE (18 miles from Dover, DE)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03900) - 401 Harmony Rd
- Greenwich, NJ (17 miles from Dover, DE)
- 2 days ago
- Greenwich, NJ (17 miles from Dover, DE)
- 2 days ago
The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Customer Support Specialist / Cashier / Receptionist - F/T- Dover Chevy
- Dover, DE
- 3 days ago
- Dover, DE
- 3 days ago
Customer Support Specialist - Full Time Automotive Dealership Cashier / Receptionist with Opportunity for Growth Hertrich Family of Automobile Dealerships seeks a Full Time Customer Support...
- Townsend, DE (16 miles from Dover, DE)
- 3 days ago
- Townsend, DE (16 miles from Dover, DE)
- 3 days ago
NOW HIRING IN TOWNSEND, DE! The Customer Care Representative provides outstanding service to our customers by responding to inbound customer calls, inquiries and requests which may require...
Dairy Monitoring Customer Success Specialist (Texas, New Mexico)
- Dover, DE
- 3 days ago
- Dover, DE
- 3 days ago
**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers....
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Associate - Temporary
- Middletown, DE (24 miles from Dover, DE)
- 7 days ago
- Middletown, DE (24 miles from Dover, DE)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Dover, DE
Moving to Dover, DE? Find some basic demographic data about Dover, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dover, DE
Highest Education Level
Customer Service Representatives in Dover, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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