Customer Service Representative Jobs in Dover, DE
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sales Associate / Customer Service
- Smyrna, DE (7 miles from Dover, DE)
- 7 hours ago
- Smyrna, DE (7 miles from Dover, DE)
- 7 hours ago
SMYRNA COMMUNITY HARDWARE IS LOOKING FOR SALES ASSOCIATES TO HELP CUSTOMERS NAVIGATE THE WIDE SELECTION OF PRODUCTS ON THE SALES FLOOR. SALARY COMMENSTRATES WITH EXPERIENCE. KEY CUTTING, PAINT...
Customer Service Representative
- Middletown, DE (24 miles from Dover, DE)
- 20 hours ago
- Middletown, DE (24 miles from Dover, DE)
- 20 hours ago
Customer Service Representative at Dominos in Middletown, Delaware, United States Job Description Now Hiring Customer Service Reps!...
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Account Representative
- Bridgeton, NJ (22 miles from Dover, DE)
- 1 day ago
- Bridgeton, NJ (22 miles from Dover, DE)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Bridgeton, NJ (22 miles from Dover, DE)
- 2 days ago
- Bridgeton, NJ (22 miles from Dover, DE)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Details Job Location : Dover, DE Position Type : Full-Time/Part-Time Salary Range : $15.50 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Are you looking for a new opportunity with career development/training, the ability to work in a collaborative team environment, and a great work/life balance? Overview Horizon Farm Credit is...
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
- Bridgeton, NJ (22 miles from Dover, DE)
- 6 days ago
- Bridgeton, NJ (22 miles from Dover, DE)
- 6 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Bilingual Spanish Customer Service Representative - Remote
- Dover, DE
- 7 days ago
- Dover, DE
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Associate - Temporary
- Camden, DE (7 miles from Dover, DE)
- 9 days ago
- Camden, DE (7 miles from Dover, DE)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Remote at Sharecare in Dover, Delaware, United States Job Description Job Description: Sharecare is the leading digital health company that helps people - no matter...
Remote Work**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Demographic Data for Dover, DE
Moving to Dover, DE? Find some basic demographic data about Dover, DE below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dover, DE
Highest Education Level
Customer Service Representatives in Dover, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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