Customer Service Representative Jobs in Delmar, DE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 40 Jobs

PT Customer Service Leader

Berlin, MD (20 miles from Delmar, DE)
2 days ago

Berlin, MD (20 miles from Delmar, DE)
2 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 449848 Address: USA-MD-Berlin-10138 Old Ocean City Blvd Store Code: Store 00658 Front End (7213686) Food Lion has been providing an...

Bilingual Customer Service Representative

Millsboro, DE (17 miles from Delmar, DE)
2 days ago

Millsboro, DE (17 miles from Delmar, DE)
2 days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Associate I

Hurlock, MD (19 miles from Delmar, DE)
2 days ago

Hurlock, MD (19 miles from Delmar, DE)
2 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate II

Berlin, MD (20 miles from Delmar, DE)
3 days ago

Berlin, MD (20 miles from Delmar, DE)
3 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...

Customer Service Associate I

Laurel, DE (4 miles from Delmar, DE)
6 days ago

Laurel, DE (4 miles from Delmar, DE)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Milton, DE (23 miles from Delmar, DE)
6 days ago

Milton, DE (23 miles from Delmar, DE)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Bridgeville, DE (16 miles from Delmar, DE)
6 days ago

Bridgeville, DE (16 miles from Delmar, DE)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Millsboro, DE (17 miles from Delmar, DE)
7 days ago

Millsboro, DE (17 miles from Delmar, DE)
7 days ago

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Georgetown, DE (15 miles from Delmar, DE)
7 days ago

Georgetown, DE (15 miles from Delmar, DE)
7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Delmar, DE
7 days ago

Delmar, DE
7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Seaford, DE (10 miles from Delmar, DE)
7 days ago

Seaford, DE (10 miles from Delmar, DE)
7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Berlin, MD (20 miles from Delmar, DE)
7 days ago

Berlin, MD (20 miles from Delmar, DE)
7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Princess Anne, MD (21 miles from Delmar, DE)
7 days ago

Princess Anne, MD (21 miles from Delmar, DE)
7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Salisbury, MD (8 miles from Delmar, DE)
7 days ago

Salisbury, MD (8 miles from Delmar, DE)
7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Eyewear Customer Service/Sales Advisor

Seaford, DE (10 miles from Delmar, DE)
12 days ago

Seaford, DE (10 miles from Delmar, DE)
12 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

View all 40 jobs

Demographic Data for Delmar, DE

Moving to Delmar, DE? Find some basic demographic data about Delmar, DE below.

Median Age

Average Household Income

Home Value vs Household Income in Delmar, DE

Local

National

Total Population

6,541

Number of Businesses

140

City Size

Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Delmar, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Delmar, DE offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Delmar, DE

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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