Customer Service Representative Jobs in Cheswold, DE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 51 Jobs

Retail Customer Service Associate

  • Dover, DE (6 miles from Cheswold, DE)
  • 3 hours ago
  • Dover, DE (6 miles from Cheswold, DE)
  • 3 hours ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Representative II, Customer Service Ops

  • Dover, DE (6 miles from Cheswold, DE)
  • 2 days ago
  • Dover, DE (6 miles from Cheswold, DE)
  • 2 days ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Customer Service Representative

  • Dover, DE (6 miles from Cheswold, DE)
  • 2 days ago
  • Dover, DE (6 miles from Cheswold, DE)
  • 2 days ago

We are seeking a Customer Service Representative to join our team that posses the ability to provide quality customer service in a friendly and supportive environment....

Customer Service Representative-10:00 AM - 6:30 PM

  • Dover, DE (6 miles from Cheswold, DE)
  • 3 days ago
  • Dover, DE (6 miles from Cheswold, DE)
  • 3 days ago

Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....

CampusGuard Customer Advocate

  • Dover, DE (6 miles from Cheswold, DE)
  • 3 days ago
  • Dover, DE (6 miles from Cheswold, DE)
  • 3 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

DE - Customer Care Representative

  • Townsend, DE (11 miles from Cheswold, DE)
  • 4 days ago
  • Townsend, DE (11 miles from Cheswold, DE)
  • 4 days ago

TEKsystems is proud to partner with a leading environmental services organization committed to sustainability and innovation. We are seeking a Client Services Representative to join a dynamic team...

Customer Service Representative (remote)

  • Dover, DE (6 miles from Cheswold, DE)
  • 4 days ago
  • Dover, DE (6 miles from Cheswold, DE)
  • 4 days ago

CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....

Remote Work

PT Customer Service Leader

  • Milford, DE (22 miles from Cheswold, DE)
  • 6 days ago
  • Milford, DE (22 miles from Cheswold, DE)
  • 6 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 440803 Address: USA-DE-Milford-951 North Dupont Blvd Store Code: Store 01294 Front End (7221197) Food Lion has been providing an...

Pharmacy Customer Service Associate

  • Magnolia, DE (10 miles from Cheswold, DE)
  • 6 days ago
  • Magnolia, DE (10 miles from Cheswold, DE)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(04494) -2472 N. Dupont Highway

  • Middletown, DE (18 miles from Cheswold, DE)
  • 6 days ago
  • Middletown, DE (18 miles from Cheswold, DE)
  • 6 days ago

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...

Customer Service Rep(04446) - 4416 Summit Bridge Road

  • Middletown, DE (18 miles from Cheswold, DE)
  • 6 days ago
  • Middletown, DE (18 miles from Cheswold, DE)
  • 6 days ago

Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...

Customer Service Rep(04445) - 1000 MIDWAY DRIVE

  • Harrington, DE (20 miles from Cheswold, DE)
  • 6 days ago
  • Harrington, DE (20 miles from Cheswold, DE)
  • 6 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(03900) - 401 Harmony Rd

  • Greenwich, NJ (17 miles from Cheswold, DE)
  • 7 days ago
  • Greenwich, NJ (17 miles from Cheswold, DE)
  • 7 days ago

The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with restaurant function

Customer Service Rep(04440) - 137 Jerome Dr

  • Dover, DE (6 miles from Cheswold, DE)
  • 7 days ago
  • Dover, DE (6 miles from Cheswold, DE)
  • 7 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

CPC Customer Service Support

  • Dover, DE (6 miles from Cheswold, DE)
  • 8 days ago
  • Dover, DE (6 miles from Cheswold, DE)
  • 8 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Demographic Data for Cheswold, DE

Moving to Cheswold, DE? Find some basic demographic data about Cheswold, DE below.


Local
National
329
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Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Cheswold, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cheswold, DE offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cheswold, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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