Customer Service Representative Jobs in Bear, DE

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 83 Jobs

Mechanical Desk Engineer DE - Mobility Customer Service

  • New Castle, DE (6 miles from Bear, DE)
  • 4 hours ago
  • New Castle, DE (6 miles from Bear, DE)
  • 4 hours ago

Pioneering in America, from the first mile to the last. This is what drives us. For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and...

Automotive Customer Service Advisor

  • Wilmington, DE (13 miles from Bear, DE)
  • 10 hours ago
  • Wilmington, DE (13 miles from Bear, DE)
  • 10 hours ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Sales Associate / Customer Service

  • Smyrna, DE (24 miles from Bear, DE)
  • 10 hours ago
  • Smyrna, DE (24 miles from Bear, DE)
  • 10 hours ago

SMYRNA COMMUNITY HARDWARE IS LOOKING FOR SALES ASSOCIATES TO HELP CUSTOMERS NAVIGATE THE WIDE SELECTION OF PRODUCTS ON THE SALES FLOOR. SALARY COMMENSTRATES WITH EXPERIENCE. KEY CUTTING, PAINT...

Customer Service Representative

  • Middletown, DE (8 miles from Bear, DE)
  • 23 hours ago
  • Middletown, DE (8 miles from Bear, DE)
  • 23 hours ago

Customer Service Representative at Dominos in Middletown, Delaware, United States Job Description Now Hiring Customer Service Reps!...

Pharmacy Customer Service Associate

  • Newark, DE (1 mile from Bear, DE)
  • 1 day ago
  • Newark, DE (1 mile from Bear, DE)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Security Guard - Customer Service

  • Wilmington, DE (13 miles from Bear, DE)
  • 1 day ago
  • Wilmington, DE (13 miles from Bear, DE)
  • 1 day ago

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive...

Customer Service Specialist, Contact Center at Avenue North

  • Wilmington, DE (13 miles from Bear, DE)
  • 1 day ago
  • Wilmington, DE (13 miles from Bear, DE)
  • 1 day ago

Job Details ChristianaCare Contact Center at Avenue North is looking for a Customer Service Specialist. The Contact Center at Avenue North is located at 4000 Nexus Drive in Wilmington, Delaware....

Customer Service Representative

  • Newark, DE (1 mile from Bear, DE)
  • 1 day ago
  • Newark, DE (1 mile from Bear, DE)
  • 1 day ago

Customer Service Representative to handle incoming calls, take orders and date entry of phone calls and orders....

Head of Customer Service

  • New Castle, DE (6 miles from Bear, DE)
  • 2 days ago
  • New Castle, DE (6 miles from Bear, DE)
  • 2 days ago

Position Overview As a Head of Customer Service you will be responsible for managing the customer services function, identifying areas for improvement as well as developing and implementing robust...

Customer Service Rep

  • New Castle, DE (6 miles from Bear, DE)
  • 2 days ago
  • New Castle, DE (6 miles from Bear, DE)
  • 2 days ago

They are currently seeking a temporary customer service representative to join their team for at least 3 months....

Customer Support Specialist / Cashier / Receptionist - P/T - Newark Infiniti

  • Newark, DE (1 mile from Bear, DE)
  • 3 days ago
  • Newark, DE (1 mile from Bear, DE)
  • 3 days ago

Part-Time Customer Support Specialist / Receptionist - Automotive Dealership Join the Hertrich Family of Dealerships and Grow with Us! Are you passionate about customer service and thrive in a...

Bilingual Customer Service Representative

  • Wilmington, DE (13 miles from Bear, DE)
  • 3 days ago
  • Wilmington, DE (13 miles from Bear, DE)
  • 3 days ago

Local Used Car Dealer looking to fill a front desk Customer Service Representative position. No experience required, We will train the right candidate....

Customer Service Specialist

  • Wilmington, DE (13 miles from Bear, DE)
  • 4 days ago
  • Wilmington, DE (13 miles from Bear, DE)
  • 4 days ago

Customer Service Specialist at WEX, inc. in Wilmington, Delaware, United States Job Description About the Team/Role The Customer Service Specialist primarily engages with WEX customers over the...

Client Service Representative - Annual Reports

  • Wilmington, DE (13 miles from Bear, DE)
  • 5 days ago
  • Wilmington, DE (13 miles from Bear, DE)
  • 5 days ago

Client Service Representative Wilmington, DE (Onsite) Monday - Friday, 9:00am-6:00pm Are you passionate about delivering exceptional service? Us too. We're hiring a Client Service Representative...

Customer Service

  • Swedesboro, NJ (21 miles from Bear, DE)
  • 6 days ago
  • Swedesboro, NJ (21 miles from Bear, DE)
  • 6 days ago

Service Representative, you will ensure that we deliver on our promise of outstanding service....

Demographic Data for Bear, DE

Moving to Bear, DE? Find some basic demographic data about Bear, DE below.


Local
National
42,717
742
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bear, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bear, DE offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bear, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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