Customer Service Representative Jobs in Wethersfield, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 170 Jobs
Horton International, LLC

Customer Service Agent ( Licensed P & C )

Help Build a Customer Experience Powerhouse in Farmington This is a ground-floor opportunity to help launch and define the client service culture at a fast-growing, nationally ranked insurance...

Veterinary Client Service Representative - Urgent Care

  • Madison, CT (24 miles from Wethersfield, CT)
  • 1 day ago
  • Madison, CT (24 miles from Wethersfield, CT)
  • 1 day ago

Job Type Full-time Description We understand that in urgent care, every moment mattersand a positive client experience begins the moment a client walks through the door. Pieper Veterinary is...

Customer Service support and Runner

  • Lebanon, CT (21 miles from Wethersfield, CT)
  • 1 day ago
  • Lebanon, CT (21 miles from Wethersfield, CT)
  • 1 day ago

un Customer Service support and Runner (CONNECTICUT) For U Builders Group LLC compensation: Hourly or per diem of other. employment type: job title: Customer service helper Customer service...

Representative II, Customer Service Ops

  • Hartford, CT (5 miles from Wethersfield, CT)
  • 1 day ago
  • Hartford, CT (5 miles from Wethersfield, CT)
  • 1 day ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Customer Service Rep/Car Wash Attendant

  • West Hartford, CT (6 miles from Wethersfield, CT)
  • 1 day ago
  • West Hartford, CT (6 miles from Wethersfield, CT)
  • 1 day ago

Job Details Job Location CW4085 Car Wash - West Hartford - West Hartford, CT Description Car Wash Employees Wanted!!! Mr. Sparkle is currently looking for qualified employees to work in our Car...

Flexible and Remote- Client Service Rep

  • Hartford, CT (5 miles from Wethersfield, CT)
  • 2 days ago
  • Hartford, CT (5 miles from Wethersfield, CT)
  • 2 days ago

Flexible and Remote- Client Service Rep Global Elite Hartford, Connecticut, United States, 06101 4 days ago Quick Job type Full-time Remote Quick Job description Are you ready to break free from...

Remote Work

Customer Service Representative - CuraScript SD - Remote

  • Bloomfield, CT (11 miles from Wethersfield, CT)
  • 2 days ago
  • Bloomfield, CT (11 miles from Wethersfield, CT)
  • 2 days ago

Location: Bloomfield, US-CT Rate: Not Specified Type: Permanent Customer Service Representative - CuraScript SD - Remote CuraScript SD is currently seeking a Customer Service Representative....

Remote Work

Customer Service Representative

  • Hartford, CT (5 miles from Wethersfield, CT)
  • 2 days ago
  • Hartford, CT (5 miles from Wethersfield, CT)
  • 2 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Relations Rep Bilingual

  • East Hartford, CT (5 miles from Wethersfield, CT)
  • 2 days ago
  • East Hartford, CT (5 miles from Wethersfield, CT)
  • 2 days ago

Candidates must successfully complete the Customer Service Representative test....

Customer Service Advisor Bakery

  • Andover, CT (14 miles from Wethersfield, CT)
  • 2 days ago
  • Andover, CT (14 miles from Wethersfield, CT)
  • 2 days ago

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our...

Customer Service Representative - Cigna Healthcare - Remote

  • Bloomfield, CT (11 miles from Wethersfield, CT)
  • 3 days ago
  • Bloomfield, CT (11 miles from Wethersfield, CT)
  • 3 days ago

If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....

Remote Work

CampusGuard Customer Advocate

  • Rocky Hill, CT (2 miles from Wethersfield, CT)
  • 3 days ago
  • Rocky Hill, CT (2 miles from Wethersfield, CT)
  • 3 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Representative

  • Windsor, CT (10 miles from Wethersfield, CT)
  • 3 days ago
  • Windsor, CT (10 miles from Wethersfield, CT)
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

GreenDrop Customer Service Attendant

  • Wethersfield, CT
  • 3 days ago
  • Wethersfield, CT
  • 3 days ago

GreenDrop Attendant** **Who we are:** GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit...

Part-Time, Seasonal Client Service Specialist

  • Somers, CT (23 miles from Wethersfield, CT)
  • 3 days ago
  • Somers, CT (23 miles from Wethersfield, CT)
  • 3 days ago

This organization is based in Connecticut and specializes exclusively in serving the insurance and investment needs of individuals who are retired or approaching retirement. It helps clients...

Demographic Data for Wethersfield, CT

Moving to Wethersfield, CT? Find some basic demographic data about Wethersfield, CT below.


Local
National
27,298
580
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Wethersfield, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Wethersfield, CT offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Wethersfield, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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