Customer Service Representative Jobs in Westport, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 164 Jobs

Loss Prevention Customer Service II

  • Stamford, CT (11 miles from Westport, CT)
  • 8 hours ago
  • Stamford, CT (11 miles from Westport, CT)
  • 8 hours ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

GEICO Customer Service Representative

  • Kings Park, NY (17 miles from Westport, CT)
  • 9 hours ago
  • Kings Park, NY (17 miles from Westport, CT)
  • 9 hours ago

Customer Service Representative Melville, NY Salary: $21.88 per hour / $44,075.00 annually When you grow, GEICO grows....

Customer Service Representative

  • Stony Brook, NY (19 miles from Westport, CT)
  • 10 hours ago
  • Stony Brook, NY (19 miles from Westport, CT)
  • 10 hours ago

Overview Customer Service Representative - Stony Brook Family and Preventive Medicine, UFPC Location: Stony Brook, NY Schedule: Full time Days/Hours: 8/hr day--hours vary with occasional saturday 8:...

Customer Service Representative, International

  • Huntingtn Sta, NY (22 miles from Westport, CT)
  • 14 hours ago
  • Huntingtn Sta, NY (22 miles from Westport, CT)
  • 14 hours ago

About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history,...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Huntington Station, NY (22 miles from Westport, CT)
  • 17 hours ago
  • Huntington Station, NY (22 miles from Westport, CT)
  • 17 hours ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Facility Attendant, Customer Service

  • Northport, NY (15 miles from Westport, CT)
  • 20 hours ago
  • Northport, NY (15 miles from Westport, CT)
  • 20 hours ago

Responsibilities JOB DESCRIPTION Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting...

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time

  • Huntington Station, NY (22 miles from Westport, CT)
  • 20 hours ago
  • Huntington Station, NY (22 miles from Westport, CT)
  • 20 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Registered Client Service Associate

  • Melville, NY (24 miles from Westport, CT)
  • 1 day ago
  • Melville, NY (24 miles from Westport, CT)
  • 1 day ago

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...

Customer Service Associate - Temporary

  • New Haven, CT (24 miles from Westport, CT)
  • 1 day ago
  • New Haven, CT (24 miles from Westport, CT)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • New Haven, CT (24 miles from Westport, CT)
  • 1 day ago
  • New Haven, CT (24 miles from Westport, CT)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time

  • Stamford, CT (11 miles from Westport, CT)
  • 1 day ago
  • Stamford, CT (11 miles from Westport, CT)
  • 1 day ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Customer Service Rep II- 610574

  • White Plains, NY (23 miles from Westport, CT)
  • 1 day ago
  • White Plains, NY (23 miles from Westport, CT)
  • 1 day ago

Customer Service Rep II White Plains, NY 6 Months Job Description: The Customer Success Associate (Enterprise Business Team) fulfills business license research for our direct clients. The Customer...

Member Service Representative- (Universal Banker)

  • Seymour, CT (22 miles from Westport, CT)
  • 2 days ago
  • Seymour, CT (22 miles from Westport, CT)
  • 2 days ago

Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with...

Retail- Seasonal Customer Service/Balloons

  • Stony Brook, NY (19 miles from Westport, CT)
  • 2 days ago
  • Stony Brook, NY (19 miles from Westport, CT)
  • 2 days ago

Store - LI-LAKE GROVE, NYDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Demographic Data for Westport, CT

Moving to Westport, CT? Find some basic demographic data about Westport, CT below.


Local
National
27,233
1,408
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Westport, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Westport, CT offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Westport, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »