Customer Service Representative Jobs in Westport, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 128 Jobs

Veterinary Client Service Representative - Primary Care

  • Stratford, CT (13 miles from Westport, CT)
  • 13 days ago
  • Stratford, CT (13 miles from Westport, CT)
  • 13 days ago

Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...

Restaurant Customer Service - $18/hr

  • Melville, NY (24 miles from Westport, CT)
  • 2 days ago
  • Melville, NY (24 miles from Westport, CT)
  • 2 days ago

Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...

Sr. Client Service Associate

  • Melville, NY (24 miles from Westport, CT)
  • 3 hours ago
  • Melville, NY (24 miles from Westport, CT)
  • 3 hours ago

Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $29B in AUM. We have more than 300 employees serving clients from 24 offices in 13...

Customer Service Associate - Temporary

  • Chappaqua, NY (22 miles from Westport, CT)
  • 3 hours ago
  • Chappaqua, NY (22 miles from Westport, CT)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(03352) - 130 North Bedford Rd.

  • Mount Kisco, NY (19 miles from Westport, CT)
  • 5 hours ago
  • Mount Kisco, NY (19 miles from Westport, CT)
  • 5 hours ago

Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...

Sales Associate - Connecticut - Sports Medicine

  • Stamford, CT (11 miles from Westport, CT)
  • 5 hours ago
  • Stamford, CT (11 miles from Westport, CT)
  • 5 hours ago

Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...

Customer Service Associate

  • Commack, NY (20 miles from Westport, CT)
  • 5 hours ago
  • Commack, NY (20 miles from Westport, CT)
  • 5 hours ago

Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...

Customer Service Representative - Out Patient Part Time

  • Danbury, CT (17 miles from Westport, CT)
  • 5 hours ago
  • Danbury, CT (17 miles from Westport, CT)
  • 5 hours ago

Radiology Department - Outpatient - seeks Part Time - Evening Shift Customer Service Representative!...

Sales/Customer Service Team Member - State Farm

  • Northport, NY (15 miles from Westport, CT)
  • 22 hours ago
  • Northport, NY (15 miles from Westport, CT)
  • 22 hours ago

COME AND JOIN OUR TEAM! Seeking a multi tasker to handle all aspects of insurance....customer service and sales for existing and new clients. Base salary plus incentives - $45K-$50K WITH POTENTIAL...

Customer Service - Manufacturing

  • New Haven, CT (24 miles from Westport, CT)
  • 22 hours ago
  • New Haven, CT (24 miles from Westport, CT)
  • 22 hours ago

We are seeking a Customer Service professional with experience in manufacturing. Knowledge of SAP, ERP, CRM, and/or Salesforce is highly preferred. The ideal candidate will have at least 1-2+...

Customer Service Rep

  • Monroe, CT (15 miles from Westport, CT)
  • 1 day ago
  • Monroe, CT (15 miles from Westport, CT)
  • 1 day ago

Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....

Customer Service Rep(09536) -286 Greenwood Ave

  • Bethel, CT (17 miles from Westport, CT)
  • 1 day ago
  • Bethel, CT (17 miles from Westport, CT)
  • 1 day ago

Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...

Customer Service Rep(03635) - 271 route 25a

  • Mount Sinai, NY (22 miles from Westport, CT)
  • 1 day ago
  • Mount Sinai, NY (22 miles from Westport, CT)
  • 1 day ago

Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...

Customer Service Rep(04044)36 Tamarack Ave.

  • Danbury, CT (17 miles from Westport, CT)
  • 2 days ago
  • Danbury, CT (17 miles from Westport, CT)
  • 2 days ago

Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...

Customer Service Representative

  • Ronkonkoma, NY (24 miles from Westport, CT)
  • 2 days ago
  • Ronkonkoma, NY (24 miles from Westport, CT)
  • 2 days ago

The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations....

Demographic Data for Westport, CT

Moving to Westport, CT? Find some basic demographic data about Westport, CT below.


Local
National
27,233
1,408
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Westport, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Westport, CT offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Westport, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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