Customer Service Representative Jobs in West Hartford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- South Windsor, CT (11 miles from West Hartford, CT)
- 1 hour ago
- South Windsor, CT (11 miles from West Hartford, CT)
- 1 hour ago
NATURE OF WORK To provide effective quality service that meet internal and external customer needs and expectations in a professional manner. Under the direction of the Administrative Operations...
- Plainville, CT (7 miles from West Hartford, CT)
- 8 hours ago
- Plainville, CT (7 miles from West Hartford, CT)
- 8 hours ago
YMCA of Greater Hartford Job Description Job Title: Member Services Representative FLSA Status: Non-Exempt Job Grade: Primary Department: Membership Reports to: Membership Director Revision Date:...
Customer Account Representative
- Bloomfield, CT (6 miles from West Hartford, CT)
- 1 day ago
- Bloomfield, CT (6 miles from West Hartford, CT)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative Part-Time
- Glastonbury, CT (11 miles from West Hartford, CT)
- 1 day ago
- Glastonbury, CT (11 miles from West Hartford, CT)
- 1 day ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Customer Service Representative (remote)
- Hartford, CT (5 miles from West Hartford, CT)
- 1 day ago
- Hartford, CT (5 miles from West Hartford, CT)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- East Hartford, CT (7 miles from West Hartford, CT)
- 2 days ago
- East Hartford, CT (7 miles from West Hartford, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate, InMotion
- Windsor Locks, CT (12 miles from West Hartford, CT)
- 2 days ago
- Windsor Locks, CT (12 miles from West Hartford, CT)
- 2 days ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate,...
Customer Service Representative
- Plainville, CT (7 miles from West Hartford, CT)
- 2 days ago
- Plainville, CT (7 miles from West Hartford, CT)
- 2 days ago
Requisition Number: 199974 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Eyewear Customer Service/Sales Advisor Part Time
- Winsted, CT (16 miles from West Hartford, CT)
- 3 days ago
- Winsted, CT (16 miles from West Hartford, CT)
- 3 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Uniformed Loss Prevention Customer Service Associate Part Time - Hartford
- Hartford, CT (5 miles from West Hartford, CT)
- 3 days ago
- Hartford, CT (5 miles from West Hartford, CT)
- 3 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Pharmacy Customer Service Associate
- Newington, CT (4 miles from West Hartford, CT)
- 3 days ago
- Newington, CT (4 miles from West Hartford, CT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Windsor, CT (9 miles from West Hartford, CT)
- 3 days ago
- Windsor, CT (9 miles from West Hartford, CT)
- 3 days ago
In this role, you will ensure that customer inquiries are handled in a timely and professional manner, and that our customer service standards are met every day. To be successful in this role, you...
Part Time Customer Service Team Member
- New Britain, CT (6 miles from West Hartford, CT)
- 3 days ago
- New Britain, CT (6 miles from West Hartford, CT)
- 3 days ago
Store - HART-NEW BRITAIN, CT Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Customer Service Representative
- Hartford, CT (5 miles from West Hartford, CT)
- 4 days ago
- Hartford, CT (5 miles from West Hartford, CT)
- 4 days ago
As a Customer Service Representative your primary role is to provide support and an effortless experience to policyholders....
Remote WorkSavers / Value Village Careers - GreenDrop Customer Service Attendant
- West Hartford, CT
- 5 days ago
- West Hartford, CT
- 5 days ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Demographic Data for West Hartford, CT
Moving to West Hartford, CT? Find some basic demographic data about West Hartford, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in West Hartford, CT
Highest Education Level
Customer Service Representatives in West Hartford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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