Customer Service Representative Jobs in Waterbury, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04027) - 1088 Boston post rd
- West Haven, CT (20 miles from Waterbury, CT)
- moments ago
- West Haven, CT (20 miles from Waterbury, CT)
- moments ago
Company Description Job Description Customer Service Representative Qualifications Additional Information...
- Shelton, CT (17 miles from Waterbury, CT)
- 1 hour ago
- Shelton, CT (17 miles from Waterbury, CT)
- 1 hour ago
Customer Care Specialist About Care.com Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're...
Remote Work- Plainville, CT (12 miles from Waterbury, CT)
- 8 hours ago
- Plainville, CT (12 miles from Waterbury, CT)
- 8 hours ago
YMCA of Greater Hartford Job Description Job Title: Member Services Representative FLSA Status: Non-Exempt Job Grade: Primary Department: Membership Reports to: Membership Director Revision Date:...
Pharmacy Customer Service Associate
- Guilford, CT (24 miles from Waterbury, CT)
- 8 hours ago
- Guilford, CT (24 miles from Waterbury, CT)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Newtown, CT (17 miles from Waterbury, CT)
- 1 day ago
- Newtown, CT (17 miles from Waterbury, CT)
- 1 day ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Customer Support Representative
- Stratford, CT (22 miles from Waterbury, CT)
- 1 day ago
- Stratford, CT (22 miles from Waterbury, CT)
- 1 day ago
Provide world-class customer support, responding to all customer inquiries, supporting outside sales efforts, and following up with internal parties to pursue final response to the customer. Build...
Customer Service job for English and Spanish speaker
- Woodbridge, CT (14 miles from Waterbury, CT)
- 1 day ago
- Woodbridge, CT (14 miles from Waterbury, CT)
- 1 day ago
Customer Service job for English and Spanish speaker (Woodbridge) compensation: $17 an hour employment type: experience level: entry level job title: Office assistant and customer service We are a...
Customer Service - Whole Foods
- Milford, CT (24 miles from Waterbury, CT)
- 2 days ago
- Milford, CT (24 miles from Waterbury, CT)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Plainville, CT (12 miles from Waterbury, CT)
- 2 days ago
- Plainville, CT (12 miles from Waterbury, CT)
- 2 days ago
Requisition Number: 199974 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Customer Service Representative Part-Time
- Rocky Hill, CT (20 miles from Waterbury, CT)
- 2 days ago
- Rocky Hill, CT (20 miles from Waterbury, CT)
- 2 days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Eyewear Customer Service/Sales Advisor Part Time
- Orange, CT (19 miles from Waterbury, CT)
- 3 days ago
- Orange, CT (19 miles from Waterbury, CT)
- 3 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service - Self Storage Manager
- Hamden, CT (14 miles from Waterbury, CT)
- 3 days ago
- Hamden, CT (14 miles from Waterbury, CT)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Part Time Customer Service Team Member
- New Britain, CT (15 miles from Waterbury, CT)
- 3 days ago
- New Britain, CT (15 miles from Waterbury, CT)
- 3 days ago
Store - HART-NEW BRITAIN, CT Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Customer Service job for English and Spanish speaker
- Woodbridge, CT (14 miles from Waterbury, CT)
- 4 days ago
- Woodbridge, CT (14 miles from Waterbury, CT)
- 4 days ago
We are a property management company and looking for office assistant who can speak English and Spanish both. The working hours are Monday through Friday 10 AM to 4 PM.
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- West Hartford, CT (20 miles from Waterbury, CT)
- 5 days ago
- West Hartford, CT (20 miles from Waterbury, CT)
- 5 days ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Demographic Data for Waterbury, CT
Moving to Waterbury, CT? Find some basic demographic data about Waterbury, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Waterbury, CT
Highest Education Level
Customer Service Representatives in Waterbury, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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