Customer Service Representative Jobs in Wallingford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Support Specialist (CT)
- Southington, CT (10 miles from Wallingford, CT)
- moments ago
- Southington, CT (10 miles from Wallingford, CT)
- moments ago
RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties: Creates, completes, updates, and reviews employee and client records (PR, CS)...
Pharmacy Customer Service Associate
- Wethersfield, CT (18 miles from Wallingford, CT)
- moments ago
- Wethersfield, CT (18 miles from Wallingford, CT)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Hamden, CT (8 miles from Wallingford, CT)
- moments ago
- Hamden, CT (8 miles from Wallingford, CT)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Naugatuck, CT (12 miles from Wallingford, CT)
- 4 hours ago
- Naugatuck, CT (12 miles from Wallingford, CT)
- 4 hours ago
arlow Water Systems, we're a family-owned company that provides Sales and Service for Water Well Pumps and Water Treatment. We're looking for a friendly, organized, and dependable person to join...
Customer Service Representative
- Hartford, CT (23 miles from Wallingford, CT)
- 9 hours ago
- Hartford, CT (23 miles from Wallingford, CT)
- 9 hours ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Remote Customer Service Representative - Facility Maintenance Services
- Hartford, CT (23 miles from Wallingford, CT)
- 9 hours ago
- Hartford, CT (23 miles from Wallingford, CT)
- 9 hours ago
Remote Customer Service Representative - Facility Maintenance Services EOE StatementWe are an equal employment opportunity employer....
Remote WorkCustomer Service Rep(04027) - 1088 Boston post rd
- West Haven, CT (14 miles from Wallingford, CT)
- 13 hours ago
- West Haven, CT (14 miles from Wallingford, CT)
- 13 hours ago
Company Description Job Description Customer Service Representative Qualifications Additional Information...
- Shelton, CT (19 miles from Wallingford, CT)
- 14 hours ago
- Shelton, CT (19 miles from Wallingford, CT)
- 14 hours ago
Customer Care Specialist About Care.com Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're...
Remote Work- Plainville, CT (15 miles from Wallingford, CT)
- 21 hours ago
- Plainville, CT (15 miles from Wallingford, CT)
- 21 hours ago
YMCA of Greater Hartford Job Description Job Title: Member Services Representative FLSA Status: Non-Exempt Job Grade: Primary Department: Membership Reports to: Membership Director Revision Date:...
Customer Service Associate - Temporary
- Essex, CT (22 miles from Wallingford, CT)
- 21 hours ago
- Essex, CT (22 miles from Wallingford, CT)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Representative
- Stratford, CT (22 miles from Wallingford, CT)
- 1 day ago
- Stratford, CT (22 miles from Wallingford, CT)
- 1 day ago
Provide world-class customer support, responding to all customer inquiries, supporting outside sales efforts, and following up with internal parties to pursue final response to the customer. Build...
Customer Service Representative Part-Time
- Glastonbury, CT (21 miles from Wallingford, CT)
- 2 days ago
- Glastonbury, CT (21 miles from Wallingford, CT)
- 2 days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Customer Service job for English and Spanish speaker
- Woodbridge, CT (12 miles from Wallingford, CT)
- 2 days ago
- Woodbridge, CT (12 miles from Wallingford, CT)
- 2 days ago
Customer Service job for English and Spanish speaker (Woodbridge) compensation: $17 an hour employment type: experience level: entry level job title: Office assistant and customer service We are a...
Customer Service Representative (remote)
- Hartford, CT (23 miles from Wallingford, CT)
- 2 days ago
- Hartford, CT (23 miles from Wallingford, CT)
- 2 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service - Whole Foods
- Milford, CT (21 miles from Wallingford, CT)
- 3 days ago
- Milford, CT (21 miles from Wallingford, CT)
- 3 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Demographic Data for Wallingford, CT
Moving to Wallingford, CT? Find some basic demographic data about Wallingford, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wallingford, CT
Highest Education Level
Customer Service Representatives in Wallingford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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