Customer Service Representative Jobs in Wallingford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent ( Licensed P & C )
- Horton International, LLC
- Farmington, CT (18 miles from Wallingford, CT)
- 13 days ago
- Horton International, LLC
- Farmington, CT (18 miles from Wallingford, CT)
- 13 days ago
Help Build a Customer Experience Powerhouse in Farmington This is a ground-floor opportunity to help launch and define the client service culture at a fast-growing, nationally ranked insurance...
Veterinary Client Service Representative - Primary Care
- Stratford, CT (22 miles from Wallingford, CT)
- 15 days ago
- Stratford, CT (22 miles from Wallingford, CT)
- 15 days ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...
Customer Service Associate - Temporary
- Plainville, CT (15 miles from Wallingford, CT)
- 1 hour ago
- Plainville, CT (15 miles from Wallingford, CT)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- Wethersfield, CT (18 miles from Wallingford, CT)
- 13 hours ago
- Wethersfield, CT (18 miles from Wallingford, CT)
- 13 hours ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Customer Service Specialist - Now Hiring
- Plainville, CT (15 miles from Wallingford, CT)
- 18 hours ago
- Plainville, CT (15 miles from Wallingford, CT)
- 18 hours ago
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
- Waterbury, CT (14 miles from Wallingford, CT)
- 22 hours ago
- Waterbury, CT (14 miles from Wallingford, CT)
- 22 hours ago
We are a wholesale fabricator seekinga professional who provides technical assistance and support for motorized window treatments. An individual responsible for ensuring customer satisfaction by...
- Guilford, CT (10 miles from Wallingford, CT)
- 22 hours ago
- Guilford, CT (10 miles from Wallingford, CT)
- 22 hours ago
Facilitates the completion of an order taking into account that Hanes is able to provide a fully compliant application of purchased and/or manufactured products to satisfy a specific application or...
Customer Service Representative
- Waterbury, CT (14 miles from Wallingford, CT)
- 22 hours ago
- Waterbury, CT (14 miles from Wallingford, CT)
- 22 hours ago
Customer Service/Inside Sales Representative: We have an immediate opening in our Customer Service/Sales department looking for a positive, skilled team player to join our team. Seeking an...
Office Assistant - Customer Service
- Branford, CT (12 miles from Wallingford, CT)
- 1 day ago
- Branford, CT (12 miles from Wallingford, CT)
- 1 day ago
Come join our team! Meet and greet our customers, process paperwork...we are looking for a team player. An Office Assistant/Customer Service person to work on our team. We are an Auto Body repair...
Sales Associate - Connecticut - Sports Medicine
- New Haven, CT (11 miles from Wallingford, CT)
- 1 day ago
- New Haven, CT (11 miles from Wallingford, CT)
- 1 day ago
Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
Customer Service - Manufacturing
- New Haven, CT (11 miles from Wallingford, CT)
- 2 days ago
- New Haven, CT (11 miles from Wallingford, CT)
- 2 days ago
We are seeking a Customer Service professional with experience in manufacturing. Knowledge of SAP, ERP, CRM, and/or Salesforce is highly preferred. The ideal candidate will have at least 1-2+...
Customer Service / Calling Customers
- New Britain, CT (14 miles from Wallingford, CT)
- 2 days ago
- New Britain, CT (14 miles from Wallingford, CT)
- 2 days ago
Customer Service / Calling Customers (New Britain) K & S Wholesale compensation: $20 per hour employment type: experience level: mid level job title: Customer service Calling clients from Office...
- Monroe, CT (23 miles from Wallingford, CT)
- 2 days ago
- Monroe, CT (23 miles from Wallingford, CT)
- 2 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Registered Client Service Associate
- Glastonbury, CT (21 miles from Wallingford, CT)
- 2 days ago
- Glastonbury, CT (21 miles from Wallingford, CT)
- 2 days ago
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is Americas leader in financial planning and ranked #1 in customer...
- Plainville, CT (15 miles from Wallingford, CT)
- 2 days ago
- Plainville, CT (15 miles from Wallingford, CT)
- 2 days ago
YMCA of Greater Hartford Job Description Job Title: Member Services Representative FLSA Status: Non-Exempt Job Grade: Primary Department: Membership Reports to: Membership Director Revision Date:...
Demographic Data for Wallingford, CT
Moving to Wallingford, CT? Find some basic demographic data about Wallingford, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Wallingford, CT
Highest Education Level
Customer Service Representatives in Wallingford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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