Customer Service Representative Jobs in Stratford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Loss Prevention Customer Service II
- Stamford, CT (24 miles from Stratford, CT)
- 6 hours ago
- Stamford, CT (24 miles from Stratford, CT)
- 6 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
GEICO Customer Service Representative
- Kings Park, NY (24 miles from Stratford, CT)
- 7 hours ago
- Kings Park, NY (24 miles from Stratford, CT)
- 7 hours ago
Customer Service Representative Melville, NY Salary: $21.88 per hour / $44,075.00 annually When you grow, GEICO grows....
Customer Service Representative
- Stony Brook, NY (22 miles from Stratford, CT)
- 8 hours ago
- Stony Brook, NY (22 miles from Stratford, CT)
- 8 hours ago
Overview Customer Service Representative - Stony Brook Family and Preventive Medicine, UFPC Location: Stony Brook, NY Schedule: Full time Days/Hours: 8/hr day--hours vary with occasional saturday 8:...
Facility Attendant, Customer Service
- Northport, NY (24 miles from Stratford, CT)
- 17 hours ago
- Northport, NY (24 miles from Stratford, CT)
- 17 hours ago
Responsibilities JOB DESCRIPTION Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Westport, CT (13 miles from Stratford, CT)
- 18 hours ago
- Westport, CT (13 miles from Stratford, CT)
- 18 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Associate - Temporary
- New Haven, CT (11 miles from Stratford, CT)
- 1 day ago
- New Haven, CT (11 miles from Stratford, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- New Haven, CT (11 miles from Stratford, CT)
- 1 day ago
- New Haven, CT (11 miles from Stratford, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Stamford, CT (24 miles from Stratford, CT)
- 1 day ago
- Stamford, CT (24 miles from Stratford, CT)
- 1 day ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Member Service Representative- (Universal Banker)
- Seymour, CT (13 miles from Stratford, CT)
- 2 days ago
- Seymour, CT (13 miles from Stratford, CT)
- 2 days ago
Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with...
Retail- Seasonal Customer Service/Balloons
- Stony Brook, NY (22 miles from Stratford, CT)
- 2 days ago
- Stony Brook, NY (22 miles from Stratford, CT)
- 2 days ago
Store - LI-LAKE GROVE, NYDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
- Branford, CT (17 miles from Stratford, CT)
- 2 days ago
- Branford, CT (17 miles from Stratford, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Norwalk, CT (17 miles from Stratford, CT)
- 5 days ago
- Norwalk, CT (17 miles from Stratford, CT)
- 5 days ago
The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...
Customer Service & E-Commerce Supervisor - Full Time
- Danbury, CT (20 miles from Stratford, CT)
- 5 days ago
- Danbury, CT (20 miles from Stratford, CT)
- 5 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Stamford, CT (24 miles from Stratford, CT)
- 6 days ago
- Stamford, CT (24 miles from Stratford, CT)
- 6 days ago
Job Details Job Location : CPCT - Stamford, CT Salary Range : Undisclosed Job Category : Customer Service Description About Chelsea Piers At Chelsea Piers, youll find a team of passionate...
- Milford, CT (4 miles from Stratford, CT)
- 6 days ago
- Milford, CT (4 miles from Stratford, CT)
- 6 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Demographic Data for Stratford, CT
Moving to Stratford, CT? Find some basic demographic data about Stratford, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Stratford, CT
Highest Education Level
Customer Service Representatives in Stratford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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