Customer Service Representative Jobs in Oxford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Westport, CT (22 miles from Oxford, CT)
- 20 hours ago
- Westport, CT (22 miles from Oxford, CT)
- 20 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Associate - Temporary
- New Haven, CT (13 miles from Oxford, CT)
- 1 day ago
- New Haven, CT (13 miles from Oxford, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- New Haven, CT (13 miles from Oxford, CT)
- 1 day ago
- New Haven, CT (13 miles from Oxford, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with...
- Branford, CT (20 miles from Oxford, CT)
- 2 days ago
- Branford, CT (20 miles from Oxford, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Support Specialist (CT)
- Southington, CT (18 miles from Oxford, CT)
- 5 days ago
- Southington, CT (18 miles from Oxford, CT)
- 5 days ago
Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to...
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (20 miles from Oxford, CT)
- 5 days ago
- Meriden, CT (20 miles from Oxford, CT)
- 5 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...
Supervisor - Field Customer Service
- Brewster, NY (23 miles from Oxford, CT)
- 5 days ago
- Brewster, NY (23 miles from Oxford, CT)
- 5 days ago
Leads the activities of a team of customer service representatives and meter services. Ensures compliance with applicable rules, regulations, policies and guidelines....
Customer Service & E-Commerce Supervisor - Full Time
- Danbury, CT (17 miles from Oxford, CT)
- 5 days ago
- Danbury, CT (17 miles from Oxford, CT)
- 5 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Milford, CT (15 miles from Oxford, CT)
- 6 days ago
- Milford, CT (15 miles from Oxford, CT)
- 6 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer Service Engineer (ESOM - IRP)
- West Haven, CT (14 miles from Oxford, CT)
- 6 days ago
- West Haven, CT (14 miles from Oxford, CT)
- 6 days ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Customer Service Rep(04024) - 132 Church street
- Naugatuck, CT (6 miles from Oxford, CT)
- 6 days ago
- Naugatuck, CT (6 miles from Oxford, CT)
- 6 days ago
Company Description Job Description we have a full-time/part-time opening for a customer services Representative. Must be able to work various shifts per week....
Customer Service Rep(04055) - 641 East Main street
- Meriden, CT (20 miles from Oxford, CT)
- 6 days ago
- Meriden, CT (20 miles from Oxford, CT)
- 6 days ago
Company Description Job Description we have a full-time/part-time opening for a customer services Representative. Must be able to work various shifts per week....
- Patterson, NY (23 miles from Oxford, CT)
- 6 days ago
- Patterson, NY (23 miles from Oxford, CT)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Orange, CT (11 miles from Oxford, CT)
- 7 days ago
- Orange, CT (11 miles from Oxford, CT)
- 7 days ago
Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as a Customer Care Specialist with a world-class equipment and services...
Demographic Data for Oxford, CT
Moving to Oxford, CT? Find some basic demographic data about Oxford, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Oxford, CT
Highest Education Level
Customer Service Representatives in Oxford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »