Customer Service Representative Jobs in Norwalk, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Client Service Representative - Primary Care
- Stratford, CT (17 miles from Norwalk, CT)
- 13 days ago
- Stratford, CT (17 miles from Norwalk, CT)
- 13 days ago
Job Type Full-time Description We know that a positive client experience starts as soon as our clients enter the waiting room. Pieper Veterinary is looking for a dedicated Veterinary Client...
Restaurant Customer Service - $18/hr
- Melville, NY (23 miles from Norwalk, CT)
- 2 days ago
- Melville, NY (23 miles from Norwalk, CT)
- 2 days ago
Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
- Melville, NY (23 miles from Norwalk, CT)
- 3 hours ago
- Melville, NY (23 miles from Norwalk, CT)
- 3 hours ago
Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $29B in AUM. We have more than 300 employees serving clients from 24 offices in 13...
Customer Service Associate - Temporary
- Chappaqua, NY (17 miles from Norwalk, CT)
- 3 hours ago
- Chappaqua, NY (17 miles from Norwalk, CT)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03352) - 130 North Bedford Rd.
- Mount Kisco, NY (15 miles from Norwalk, CT)
- 5 hours ago
- Mount Kisco, NY (15 miles from Norwalk, CT)
- 5 hours ago
Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
Sales Associate - Connecticut - Sports Medicine
- Stamford, CT (7 miles from Norwalk, CT)
- 5 hours ago
- Stamford, CT (7 miles from Norwalk, CT)
- 5 hours ago
Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
- Commack, NY (21 miles from Norwalk, CT)
- 5 hours ago
- Commack, NY (21 miles from Norwalk, CT)
- 5 hours ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Customer Service Representative - Out Patient Part Time
- Danbury, CT (17 miles from Norwalk, CT)
- 5 hours ago
- Danbury, CT (17 miles from Norwalk, CT)
- 5 hours ago
Radiology Department - Outpatient - seeks Part Time - Evening Shift Customer Service Representative!...
- Jericho, NY (23 miles from Norwalk, CT)
- 6 hours ago
- Jericho, NY (23 miles from Norwalk, CT)
- 6 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Sales/Customer Service Team Member - State Farm
- Northport, NY (15 miles from Norwalk, CT)
- 22 hours ago
- Northport, NY (15 miles from Norwalk, CT)
- 22 hours ago
COME AND JOIN OUR TEAM! Seeking a multi tasker to handle all aspects of insurance....customer service and sales for existing and new clients. Base salary plus incentives - $45K-$50K WITH POTENTIAL...
- Monroe, CT (18 miles from Norwalk, CT)
- 1 day ago
- Monroe, CT (18 miles from Norwalk, CT)
- 1 day ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Customer Service Rep(09536) -286 Greenwood Ave
- Bethel, CT (17 miles from Norwalk, CT)
- 1 day ago
- Bethel, CT (17 miles from Norwalk, CT)
- 1 day ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...
Customer Service Rep(03496) - 926 Route Six
- Mahopac, NY (23 miles from Norwalk, CT)
- 1 day ago
- Mahopac, NY (23 miles from Norwalk, CT)
- 1 day ago
Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...
Gym Customer Service & Sales Team Hiring!
- Yorktown Heights, NY (21 miles from Norwalk, CT)
- 1 day ago
- Yorktown Heights, NY (21 miles from Norwalk, CT)
- 1 day ago
Club Managers, Personal Trainers and Membership Sales Talent! Our growing Anytime Fitness club(s) in Westchester County are adding to the Team the best-of-the-best gym membership managers and...
Restaurant Customer Service - $19/hr
- Scarsdale, NY (20 miles from Norwalk, CT)
- 1 day ago
- Scarsdale, NY (20 miles from Norwalk, CT)
- 1 day ago
Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Norwalk, CT
Highest Education Level
Customer Service Representatives in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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