Customer Service Representative Jobs in Norwalk, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Loss Prevention Customer Service II
- Stamford, CT (7 miles from Norwalk, CT)
- 1 hour ago
- Stamford, CT (7 miles from Norwalk, CT)
- 1 hour ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
GEICO Customer Service Representative
- Kings Park, NY (19 miles from Norwalk, CT)
- 2 hours ago
- Kings Park, NY (19 miles from Norwalk, CT)
- 2 hours ago
Customer Service Representative Melville, NY Salary: $21.88 per hour / $44,075.00 annually When you grow, GEICO grows....
Customer Service Representative
- Stony Brook, NY (22 miles from Norwalk, CT)
- 3 hours ago
- Stony Brook, NY (22 miles from Norwalk, CT)
- 3 hours ago
Overview Customer Service Representative - Stony Brook Family and Preventive Medicine, UFPC Location: Stony Brook, NY Schedule: Full time Days/Hours: 8/hr day--hours vary with occasional saturday 8:...
Customer Service Representative, International
- Huntingtn Sta, NY (21 miles from Norwalk, CT)
- 7 hours ago
- Huntingtn Sta, NY (21 miles from Norwalk, CT)
- 7 hours ago
About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history,...
Restaurant Customer Service - $19/hr
- Scarsdale, NY (20 miles from Norwalk, CT)
- 8 hours ago
- Scarsdale, NY (20 miles from Norwalk, CT)
- 8 hours ago
Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Huntington Station, NY (21 miles from Norwalk, CT)
- 10 hours ago
- Huntington Station, NY (21 miles from Norwalk, CT)
- 10 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Facility Attendant, Customer Service
- Northport, NY (15 miles from Norwalk, CT)
- 13 hours ago
- Northport, NY (15 miles from Norwalk, CT)
- 13 hours ago
Responsibilities JOB DESCRIPTION Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting...
- Westbury, NY (24 miles from Norwalk, CT)
- 13 hours ago
- Westbury, NY (24 miles from Norwalk, CT)
- 13 hours ago
Join Hicks Nurseries - Long Island's Largest Garden Center! Located in Westbury, NY | $40 Million Annual Revenue | Retail & Wholesale Position: Customer Service Associate Hicks Nurseries, the...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Westport, CT (5 miles from Norwalk, CT)
- 13 hours ago
- Westport, CT (5 miles from Norwalk, CT)
- 13 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Huntington Station, NY (21 miles from Norwalk, CT)
- 13 hours ago
- Huntington Station, NY (21 miles from Norwalk, CT)
- 13 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Registered Client Service Associate
- Melville, NY (23 miles from Norwalk, CT)
- 1 day ago
- Melville, NY (23 miles from Norwalk, CT)
- 1 day ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
Customer Service Test Center Administrator
- Westbury, NY (24 miles from Norwalk, CT)
- 1 day ago
- Westbury, NY (24 miles from Norwalk, CT)
- 1 day ago
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Stamford, CT (7 miles from Norwalk, CT)
- 1 day ago
- Stamford, CT (7 miles from Norwalk, CT)
- 1 day ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Rep II- 610574
- White Plains, NY (18 miles from Norwalk, CT)
- 1 day ago
- White Plains, NY (18 miles from Norwalk, CT)
- 1 day ago
Customer Service Rep II White Plains, NY 6 Months Job Description: The Customer Success Associate (Enterprise Business Team) fulfills business license research for our direct clients. The Customer...
Customer Service Representative
- Port Washington, NY (23 miles from Norwalk, CT)
- 1 day ago
- Port Washington, NY (23 miles from Norwalk, CT)
- 1 day ago
Apply to be a Customer Service Representative today!...
Demographic Data for Norwalk, CT
Moving to Norwalk, CT? Find some basic demographic data about Norwalk, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Norwalk, CT
Highest Education Level
Customer Service Representatives in Norwalk, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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