Customer Service Representative Jobs in New Haven, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative - Primary Care
- Pieper Veterinary
- Middletown, CT (21 miles from New Haven, CT)
- 3 days ago
- Middletown, CT (21 miles from New Haven, CT)
- 3 days ago
Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail-oriented Client Service...
In PersonVeterinary Client Service Representative - 2nd Shift - ER / Specialty
- Pieper Veterinary
- Middletown, CT (21 miles from New Haven, CT)
- 13 hours ago
- Middletown, CT (21 miles from New Haven, CT)
- 13 hours ago
Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail oriented Second Shift...
In PersonVeterinary Client Service Representative - Urgent Care - PT
- Pieper Veterinary
- Madison, CT (17 miles from New Haven, CT)
- 21 hours ago
- Madison, CT (17 miles from New Haven, CT)
- 21 hours ago
Description: We understand that in urgent care, every moment matters and a positive client experience begins the moment a client walks through the door. Pieper Veterinary is seeking a...
In Person Part Time- Home Depot
- Derby, CT (8 miles from New Haven, CT)
- 1 day ago
- Derby, CT (8 miles from New Haven, CT)
- 1 day ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In PersonBNT Cromwell - Customer Service Representative
- BAPCOR LIMITED
- Cromwell, CT (24 miles from New Haven, CT)
- 1 day ago
- Cromwell, CT (24 miles from New Haven, CT)
- 1 day ago
Company Description Bapcor Ltd is Asia Pacific's leading automotive provider of aftermarket accessories, equipment, service and solutions. We host one of the widest ranges of car parts in the...
In Person- Randstad
- Wallingford, CT (11 miles from New Haven, CT)
- 2 days ago
- Wallingford, CT (11 miles from New Haven, CT)
- 2 days ago
We are seeking a dedicated Inbound Customer Service Representative. This position offers an opportunity to contribute to a positive customer experience in a collaborative environment....
In Person- Hubbell Power Systems, Inc.
- Shelton, CT (10 miles from New Haven, CT)
- 2 days ago
- Shelton, CT (10 miles from New Haven, CT)
- 2 days ago
Manager II Customer Service Date: May 26, 2026 Location: Taguig City, PH, 1631 #job-location.job-location-inline Company: Hubbell Incorporated Job Overview The Engagement & Customer Delivery...
In PersonPart-Time Cashier/Customer Service
- Curtiss Ryan Honda
- Shelton, CT (10 miles from New Haven, CT)
- 3 days ago
- Shelton, CT (10 miles from New Haven, CT)
- 3 days ago
Part Time Job Opportunity Cashier / Customer Service Representative Wages commensurate with experience with a review in 90 days 17 years of age minimum with valid driver license Background check, drug...
In Person Part TimeCustomer Service - Self Storage Manager
- Public Storage
- Bridgeport, CT (17 miles from New Haven, CT)
- 5 days ago
- Bridgeport, CT (17 miles from New Haven, CT)
- 5 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- Employbridge
- Wallingford, CT (11 miles from New Haven, CT)
- 5 days ago
- Wallingford, CT (11 miles from New Haven, CT)
- 5 days ago
WESTAFF IS HIRING A DISPATCHER IN WALLINGFORD! Pay: $23.00/hour Duration: 3-month assignment (may be extended) Start: ASAP Schedule: Monday, Wednesday, Thursday, Friday, Saturday 10:30 AM - 7:00...
In PersonThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonAre you someone who enjoys solving problems, learning new software, and helping people succeed? Do you thrive in an environment where every day brings something different? ASSA ABLOY is looking...
In PersonCustomer Service Rep(09533) - 1044 Main Street
- Domino's Pizza
- Watertown, CT (21 miles from New Haven, CT)
- 8 days ago
- Watertown, CT (21 miles from New Haven, CT)
- 8 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonCustomer Service Rep(03927) - 144 Oxford Rd
- Domino's Pizza
- Oxford, CT (13 miles from New Haven, CT)
- 8 days ago
- Oxford, CT (13 miles from New Haven, CT)
- 8 days ago
Company Description Job Description Customer Service Representative Qualifications Additional Information...
In PersonCustomer Service Sales Support
- Elite Placement Group LLC
- Shelton, CT (10 miles from New Haven, CT)
- 8 days ago
- Shelton, CT (10 miles from New Haven, CT)
- 8 days ago
Customer Service Sales Support Shelton, CT Customer & Sales Support Position Overview We are looking for a motivated and customer-focused professional to join our team as a Customer & Sales...
In PersonDemographic Data for New Haven, CT
Moving to New Haven, CT? Find some basic demographic data about New Haven, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Haven, CT
Highest Education Level
Customer Service Representatives in New Haven, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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