Customer Service Representative Jobs in New Haven, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(04027) - 1088 Boston post rd
- West Haven, CT (2 miles from New Haven, CT)
- moments ago
- West Haven, CT (2 miles from New Haven, CT)
- moments ago
Company Description Job Description Customer Service Representative Qualifications Additional Information...
- Shelton, CT (10 miles from New Haven, CT)
- 1 hour ago
- Shelton, CT (10 miles from New Haven, CT)
- 1 hour ago
Customer Care Specialist About Care.com Care.com is a consumer tech company with heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're...
Remote WorkPharmacy Customer Service Associate
- Guilford, CT (12 miles from New Haven, CT)
- 8 hours ago
- Guilford, CT (12 miles from New Haven, CT)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Newtown, CT (21 miles from New Haven, CT)
- 1 day ago
- Newtown, CT (21 miles from New Haven, CT)
- 1 day ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Registered Client Service Associate
- Fairfield, CT (20 miles from New Haven, CT)
- 1 day ago
- Fairfield, CT (20 miles from New Haven, CT)
- 1 day ago
POSITION SUMMARY: Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists...
Customer Support Representative
- Stratford, CT (11 miles from New Haven, CT)
- 1 day ago
- Stratford, CT (11 miles from New Haven, CT)
- 1 day ago
Provide world-class customer support, responding to all customer inquiries, supporting outside sales efforts, and following up with internal parties to pursue final response to the customer. Build...
Customer Service job for English and Spanish speaker
- Woodbridge, CT (4 miles from New Haven, CT)
- 1 day ago
- Woodbridge, CT (4 miles from New Haven, CT)
- 1 day ago
Customer Service job for English and Spanish speaker (Woodbridge) compensation: $17 an hour employment type: experience level: entry level job title: Office assistant and customer service We are a...
Customer Service - Whole Foods
- Milford, CT (9 miles from New Haven, CT)
- 2 days ago
- Milford, CT (9 miles from New Haven, CT)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Eyewear Customer Service/Sales Advisor Part Time
- Orange, CT (5 miles from New Haven, CT)
- 3 days ago
- Orange, CT (5 miles from New Haven, CT)
- 3 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service - Self Storage Manager
- Hamden, CT (4 miles from New Haven, CT)
- 3 days ago
- Hamden, CT (4 miles from New Haven, CT)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Delivery Advocate
- Fairfield, CT (20 miles from New Haven, CT)
- 3 days ago
- Fairfield, CT (20 miles from New Haven, CT)
- 3 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service job for English and Spanish speaker
- Woodbridge, CT (4 miles from New Haven, CT)
- 4 days ago
- Woodbridge, CT (4 miles from New Haven, CT)
- 4 days ago
We are a property management company and looking for office assistant who can speak English and Spanish both. The working hours are Monday through Friday 10 AM to 4 PM.
Field Service, Customer Service Rep General
- Clinton, CT (20 miles from New Haven, CT)
- 5 days ago
- Clinton, CT (20 miles from New Haven, CT)
- 5 days ago
We have an opening in our Field Service Customer Service department for an Field Service, Customer Service Rep General. We are passionate about the environment while delivering life sustaining,...
Customer Service/ Lot Attendant
- Bridgeport, CT (17 miles from New Haven, CT)
- 6 days ago
- Bridgeport, CT (17 miles from New Haven, CT)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Sales Associate / Customer Service
- Branford, CT (7 miles from New Haven, CT)
- 6 days ago
- Branford, CT (7 miles from New Haven, CT)
- 6 days ago
Overview . If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...
Demographic Data for New Haven, CT
Moving to New Haven, CT? Find some basic demographic data about New Haven, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in New Haven, CT
Highest Education Level
Customer Service Representatives in New Haven, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »