Customer Service Representative Jobs in Middletown, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- East Hartford, CT (15 miles from Middletown, CT)
- 10 hours ago
- East Hartford, CT (15 miles from Middletown, CT)
- 10 hours ago
OFF: Wednesday & Thursday As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Customer Service Representative - Full-Time
- Glastonbury, CT (11 miles from Middletown, CT)
- 10 hours ago
- Glastonbury, CT (11 miles from Middletown, CT)
- 10 hours ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Customer Experience Coordinator
- Farmington, CT (15 miles from Middletown, CT)
- 1 day ago
- Farmington, CT (15 miles from Middletown, CT)
- 1 day ago
Job Title: Customer Experience Coordinator Pay Range: $23$26 per hour Job Type: Temp-to-Perm Location: Farmington, CT Position Summary: We are seeking a professional, organized, and...
Customer Service Associate - Temporary
- New Haven, CT (21 miles from Middletown, CT)
- 1 day ago
- New Haven, CT (21 miles from Middletown, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- East Hartford, CT (15 miles from Middletown, CT)
- 1 day ago
- East Hartford, CT (15 miles from Middletown, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Cromwell, CT (3 miles from Middletown, CT)
- 1 day ago
- Cromwell, CT (3 miles from Middletown, CT)
- 1 day ago
We are looking for an enthusiastic and energetic person who is committed to great customer service, has a keen interest in the agricultural sector, and is looking to build a career in this...
Otisline Customer Service Representative - First Shift
- Bloomfield, CT (21 miles from Middletown, CT)
- 2 days ago
- Bloomfield, CT (21 miles from Middletown, CT)
- 2 days ago
Date Posted: 2025-08-18 Country: United States of America Location: OT325: NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA Otisline Customer Service Representative - First Shift...
- Branford, CT (19 miles from Middletown, CT)
- 2 days ago
- Branford, CT (19 miles from Middletown, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Senior Client Service Specialist
- Wethersfield, CT (10 miles from Middletown, CT)
- 2 days ago
- Wethersfield, CT (10 miles from Middletown, CT)
- 2 days ago
OVERVIEW Johnson Brunetti, an Alera Group company, is looking for a Senior Client Service Specialist. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team -...
Client Services Representative - FINRA
- Hartford, CT (16 miles from Middletown, CT)
- 3 days ago
- Hartford, CT (16 miles from Middletown, CT)
- 3 days ago
Client Care Services Representative - Risk Client Services Required Certifications: Non-Registered Fingerprinted - FINRA Primary Duties and Responsibilities: Delivers a personalized and remarkable...
- Farmington, CT (15 miles from Middletown, CT)
- 4 days ago
- Farmington, CT (15 miles from Middletown, CT)
- 4 days ago
Customer Service Associate I 3.2 3.2 out of 5 stars 5 Mill Street, Unionville, CT 06085 $16.35 - $16.50 an hour - Part-time Dollar Tree 27,233 reviews $16.35 - $16.50 an hour - Part-time We're...
Customer Service Representative
- Manchester, CT (16 miles from Middletown, CT)
- 4 days ago
- Manchester, CT (16 miles from Middletown, CT)
- 4 days ago
Job Description: POSITION SUMMARY: The Customer Service Representative provides proactive customer support by responding to telephone and written inquiries regarding problem resolution, complaints,...
Customer Service Support Specialist (CT)
- Southington, CT (12 miles from Middletown, CT)
- 5 days ago
- Southington, CT (12 miles from Middletown, CT)
- 5 days ago
Work for a company where you make a difference in people's lives every day! At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to...
Customer Service Representative
- Portland, CT (4 miles from Middletown, CT)
- 5 days ago
- Portland, CT (4 miles from Middletown, CT)
- 5 days ago
center experience Strong verbal and written communication skills Proficient with computers and CRM systems Bilingual (English/Spanish) candidates strongly preferred High school diploma required; some...
Part Time - Outlet Customer Service Associate - Flexible
- Meriden, CT (6 miles from Middletown, CT)
- 5 days ago
- Meriden, CT (6 miles from Middletown, CT)
- 5 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...
Demographic Data for Middletown, CT
Moving to Middletown, CT? Find some basic demographic data about Middletown, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Middletown, CT
Highest Education Level
Customer Service Representatives in Middletown, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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