Customer Service Representative Jobs in Middletown, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent ( Licensed P & C )
- Horton International, LLC
- Farmington, CT (15 miles from Middletown, CT)
- 15 days ago
- Horton International, LLC
- Farmington, CT (15 miles from Middletown, CT)
- 15 days ago
Help Build a Customer Experience Powerhouse in Farmington This is a ground-floor opportunity to help launch and define the client service culture at a fast-growing, nationally ranked insurance...
Flexible and Remote- Client Service Rep
- Hartford, CT (16 miles from Middletown, CT)
- 1 hour ago
- Hartford, CT (16 miles from Middletown, CT)
- 1 hour ago
Flexible and Remote- Client Service Rep Global Elite Hartford, Connecticut, United States, 06101 4 days ago Quick Job type Full-time Remote Quick Job description Are you ready to break free from...
Remote WorkCustomer Service Representative - CuraScript SD - Remote
- Bloomfield, CT (21 miles from Middletown, CT)
- 2 hours ago
- Bloomfield, CT (21 miles from Middletown, CT)
- 2 hours ago
Location: Bloomfield, US-CT Rate: Not Specified Type: Permanent Customer Service Representative - CuraScript SD - Remote CuraScript SD is currently seeking a Customer Service Representative....
Remote WorkCustomer Service Representative
- Hartford, CT (16 miles from Middletown, CT)
- 7 hours ago
- Hartford, CT (16 miles from Middletown, CT)
- 7 hours ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Relations Rep Bilingual
- East Hartford, CT (15 miles from Middletown, CT)
- 8 hours ago
- East Hartford, CT (15 miles from Middletown, CT)
- 8 hours ago
Candidates must successfully complete the Customer Service Representative test....
Customer Service Advisor Bakery
- Andover, CT (19 miles from Middletown, CT)
- 8 hours ago
- Andover, CT (19 miles from Middletown, CT)
- 8 hours ago
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our...
Customer Service Representative
- Branford, CT (19 miles from Middletown, CT)
- 23 hours ago
- Branford, CT (19 miles from Middletown, CT)
- 23 hours ago
The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company....
Customer Service Representative - Cigna Healthcare - Remote
- Bloomfield, CT (21 miles from Middletown, CT)
- 23 hours ago
- Bloomfield, CT (21 miles from Middletown, CT)
- 23 hours ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote Work- Rocky Hill, CT (7 miles from Middletown, CT)
- 23 hours ago
- Rocky Hill, CT (7 miles from Middletown, CT)
- 23 hours ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative
- Windsor, CT (20 miles from Middletown, CT)
- 23 hours ago
- Windsor, CT (20 miles from Middletown, CT)
- 23 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
GreenDrop Customer Service Attendant
- Wethersfield, CT (10 miles from Middletown, CT)
- 23 hours ago
- Wethersfield, CT (10 miles from Middletown, CT)
- 23 hours ago
GreenDrop Attendant** **Who we are:** GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit...
Customer Relations Specialist/ Office Admin
- New Haven, CT (21 miles from Middletown, CT)
- 1 day ago
- New Haven, CT (21 miles from Middletown, CT)
- 1 day ago
Overview Connecticut Pest Elimination is a full-service Pest Control company servicing both businesses and residences throughout the state of Connecticut. We offer great home protection plans to...
Sales Associate - Connecticut - Sports Medicine
- Wethersfield, CT (10 miles from Middletown, CT)
- 1 day ago
- Wethersfield, CT (10 miles from Middletown, CT)
- 1 day ago
The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of...
Customer Service Representative $17 hourly
- Waterbury, CT (20 miles from Middletown, CT)
- 1 day ago
- Waterbury, CT (20 miles from Middletown, CT)
- 1 day ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Retail Customer Service Associate Part Time
- West Hartford, CT (15 miles from Middletown, CT)
- 1 day ago
- West Hartford, CT (15 miles from Middletown, CT)
- 1 day ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Demographic Data for Middletown, CT
Moving to Middletown, CT? Find some basic demographic data about Middletown, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Middletown, CT
Highest Education Level
Customer Service Representatives in Middletown, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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