Customer Service Representative Jobs in Mashantucket, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Coventry, RI (24 miles from Mashantucket, CT)
- 1 day ago
- Coventry, RI (24 miles from Mashantucket, CT)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service support and Runner
- Lebanon, CT (18 miles from Mashantucket, CT)
- 1 day ago
- Lebanon, CT (18 miles from Mashantucket, CT)
- 1 day ago
Customer service helper. Take job pictures, before during and after Placement of job signs Phone work, calling customers and assisting in the office with daily reports etc. Text only to schedule a...
- Lisbon, CT (8 miles from Mashantucket, CT)
- 2 days ago
- Lisbon, CT (8 miles from Mashantucket, CT)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Groton, CT (7 miles from Mashantucket, CT)
- 3 days ago
- Groton, CT (7 miles from Mashantucket, CT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Narragansett, RI (22 miles from Mashantucket, CT)
- 3 days ago
- Narragansett, RI (22 miles from Mashantucket, CT)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative Part-Time
- Old Lyme, CT (19 miles from Mashantucket, CT)
- 3 days ago
- Old Lyme, CT (19 miles from Mashantucket, CT)
- 3 days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Customer Service Rep(04060) - 241 Valley St
- Windham, CT (18 miles from Mashantucket, CT)
- 4 days ago
- Windham, CT (18 miles from Mashantucket, CT)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(04060) - 241 Valley St
- Willimantic, CT (20 miles from Mashantucket, CT)
- 4 days ago
- Willimantic, CT (20 miles from Mashantucket, CT)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03279) - 242 Greenmanville Ave
- Mystic, CT (5 miles from Mashantucket, CT)
- 5 days ago
- Mystic, CT (5 miles from Mashantucket, CT)
- 5 days ago
Costumer Service Represent Energetic, Fun Person with A SMILE!!Additional InformationAll your information will be kept confidential according to EEO guidelines.
Customer Service Representative (CSR)
- North Windham, CT (24 miles from Mashantucket, CT)
- 6 days ago
- North Windham, CT (24 miles from Mashantucket, CT)
- 6 days ago
## Job description [] Klaus Larsen LLC, the Northeast's best roofing contractor, is growing again and seeking a highly motivated and positive Customer Service Representative to serve on our Customer...
- Richmond, RI (16 miles from Mashantucket, CT)
- 9 days ago
- Richmond, RI (16 miles from Mashantucket, CT)
- 9 days ago
Customer Service Representative - Water Treatment & Well Systems Specialist ** **Location:** Richmond, RI **Type:** Full-Time or flexible **Experience:** Office/Computer experience a plus, sales ability...
Customer Support Representative - Smithfield
- Jewett City, CT (8 miles from Mashantucket, CT)
- 9 days ago
- Jewett City, CT (8 miles from Mashantucket, CT)
- 9 days ago
Do you genuinely enjoy making a difference in the lives of others? If you answered yes and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as...
Customer Service Representative
- West Greenwich, RI (20 miles from Mashantucket, CT)
- 11 days ago
- West Greenwich, RI (20 miles from Mashantucket, CT)
- 11 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- New London, CT (10 miles from Mashantucket, CT)
- 13 days ago
- New London, CT (10 miles from Mashantucket, CT)
- 13 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Westerly, RI (11 miles from Mashantucket, CT)
- 14 days ago
- Westerly, RI (11 miles from Mashantucket, CT)
- 14 days ago
Preferred: * Higher educational experience or professional certification * Insurance or Financial Services industry experience or Product specific experience * Prior Call Center experience * A passion...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mashantucket, CT
Highest Education Level
Customer Service Representatives in Mashantucket, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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