Customer Service Representative Jobs in Hartford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative - Primary Care
- Pieper Veterinary
- Middletown, CT (16 miles from Hartford, CT)
- 3 days ago
- Middletown, CT (16 miles from Hartford, CT)
- 3 days ago
Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail-oriented Client Service...
In PersonCustomer Service Representative
- U-Haul
- Springfield, MA (22 miles from Hartford, CT)
- 1 hour ago
- Springfield, MA (22 miles from Hartford, CT)
- 1 hour ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonBlood Collection Staff - Customer Service
- American National Red Cross
- Farmington, CT (9 miles from Hartford, CT)
- 2 hours ago
- Farmington, CT (9 miles from Hartford, CT)
- 2 hours ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
In Person- MassMutual Financial Group
- Hartford, CT
- 5 hours ago
- Hartford, CT
- 5 hours ago
The Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Disability Income (DI) Call Center, you'll have an opportunity to develop highly...
RemoteCustomer Care Advocate Disability Service Virtual 8 3 26
- MetLife, Inc.
- Bloomfield, CT (6 miles from Hartford, CT)
- 6 hours ago
- Bloomfield, CT (6 miles from Hartford, CT)
- 6 hours ago
Location Virtual, Virtual Alternative Location(s) Posting Location: Cary, North Carolina Posting Location: Omaha, Nebraska Posting Location: Bloomfield, Connecticut Posting Location: Oriskany, New...
In Person- East Hartford, CT (2 miles from Hartford, CT)
- 18 hours ago
- East Hartford, CT (2 miles from Hartford, CT)
- 18 hours ago
Minimum of six months of call center experience required. Associate degree or higher may be considered in lieu of call center experience. Strong verbal and written communication skills....
In PersonVeterinary Client Service Representative - 2nd Shift - ER / Specialty
- Pieper Veterinary
- Middletown, CT (16 miles from Hartford, CT)
- 19 hours ago
- Middletown, CT (16 miles from Hartford, CT)
- 19 hours ago
Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail oriented Second Shift...
In PersonCustomer Account Representative
- Rent A Center
- Springfield, MA (22 miles from Hartford, CT)
- 1 day ago
- Springfield, MA (22 miles from Hartford, CT)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $19.05 per hour - $19.55 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonBNT Cromwell - Customer Service Representative
- BAPCOR LIMITED
- Cromwell, CT (12 miles from Hartford, CT)
- 1 day ago
- Cromwell, CT (12 miles from Hartford, CT)
- 1 day ago
Company Description Bapcor Ltd is Asia Pacific's leading automotive provider of aftermarket accessories, equipment, service and solutions. We host one of the widest ranges of car parts in the...
In Person- AFLAC
- Windsor, CT (4 miles from Hartford, CT)
- 1 day ago
- Windsor, CT (4 miles from Hartford, CT)
- 1 day ago
Salary Range: $37,440 - $51,500 Job Posting End Date: This job will be posted on an ongoing basis. We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate...
In Person- Regalrexnord
- New Hartford, CT (18 miles from Hartford, CT)
- 1 day ago
- New Hartford, CT (18 miles from Hartford, CT)
- 1 day ago
SUMMARY: The ideal candidate will provide technical, professional customer support in a timely manner consistent with established policies, procedures, and company direction. Provide world-class...
In PersonCustomer Service Representative
- TRUMPF
- Farmington, CT (9 miles from Hartford, CT)
- 1 day ago
- Farmington, CT (9 miles from Hartford, CT)
- 1 day ago
Job Posting Description The Customer Service Representative (CSR) is responsible for providing excellent customer service to all internal and external customers by communicating effectively with customers...
Remote- DollarTree
- Agawam, MA (19 miles from Hartford, CT)
- 2 days ago
- Agawam, MA (19 miles from Hartford, CT)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
In Person- Randstad
- Wallingford, CT (23 miles from Hartford, CT)
- 2 days ago
- Wallingford, CT (23 miles from Hartford, CT)
- 2 days ago
We are seeking a dedicated Inbound Customer Service Representative. This position offers an opportunity to contribute to a positive customer experience in a collaborative environment....
In Person- Randstad USA
- Wallingford, CT (23 miles from Hartford, CT)
- 2 days ago
- Wallingford, CT (23 miles from Hartford, CT)
- 2 days ago
Are you a natural problem-solver with a passion for helping people? We are currently on the hunt for energetic and empathetic individuals to join our award-winning customer service team! This...
In PersonDemographic Data for Hartford, CT
Moving to Hartford, CT? Find some basic demographic data about Hartford, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hartford, CT
Highest Education Level
Customer Service Representatives in Hartford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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