Customer Service Representative Jobs in Hamden, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 86 Jobs

Client Service Representative - Primary Care

  • Pieper Veterinary
  • Middletown, CT (19 miles from Hamden, CT)
  • 3 days ago
  • Middletown, CT (19 miles from Hamden, CT)
  • 3 days ago

Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail-oriented Client Service...

In Person

Veterinary Client Service Representative - 2nd Shift - ER / Specialty

  • Pieper Veterinary
  • Middletown, CT (19 miles from Hamden, CT)
  • 12 hours ago
  • Middletown, CT (19 miles from Hamden, CT)
  • 12 hours ago

Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail oriented Second Shift...

In Person

Veterinary Client Service Representative - Urgent Care - PT

  • Pieper Veterinary
  • Madison, CT (17 miles from Hamden, CT)
  • 19 hours ago
  • Madison, CT (17 miles from Hamden, CT)
  • 19 hours ago

Description: We understand that in urgent care, every moment matters and a positive client experience begins the moment a client walks through the door. Pieper Veterinary is seeking a...

In Person Part Time

Pro Customer Service/Sales

  • Home Depot
  • Derby, CT (7 miles from Hamden, CT)
  • 23 hours ago
  • Derby, CT (7 miles from Hamden, CT)
  • 23 hours ago

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...

In Person

BNT Cromwell - Customer Service Representative

  • BAPCOR LIMITED
  • Cromwell, CT (21 miles from Hamden, CT)
  • 23 hours ago
  • Cromwell, CT (21 miles from Hamden, CT)
  • 23 hours ago

Company Description Bapcor Ltd is Asia Pacific's leading automotive provider of aftermarket accessories, equipment, service and solutions. We host one of the widest ranges of car parts in the...

In Person

Customer Service Representative

  • TRUMPF
  • Farmington, CT (24 miles from Hamden, CT)
  • 1 day ago
  • Farmington, CT (24 miles from Hamden, CT)
  • 1 day ago

Job Posting Description The Customer Service Representative (CSR) is responsible for providing excellent customer service to all internal and external customers by communicating effectively with customers...

Remote

Customer Service

  • Randstad
  • Wallingford, CT (8 miles from Hamden, CT)
  • 2 days ago
  • Wallingford, CT (8 miles from Hamden, CT)
  • 2 days ago

We are seeking a dedicated Inbound Customer Service Representative. This position offers an opportunity to contribute to a positive customer experience in a collaborative environment....

In Person

Manager II Customer Service

  • Hubbell Power Systems, Inc.
  • Shelton, CT (10 miles from Hamden, CT)
  • 2 days ago
  • Shelton, CT (10 miles from Hamden, CT)
  • 2 days ago

Manager II Customer Service Date: May 26, 2026 Location: Taguig City, PH, 1631 #job-location.job-location-inline Company: Hubbell Incorporated Job Overview The Engagement & Customer Delivery...

In Person

Part-Time Cashier/Customer Service

  • Curtiss Ryan Honda
  • Shelton, CT (10 miles from Hamden, CT)
  • 2 days ago
  • Shelton, CT (10 miles from Hamden, CT)
  • 2 days ago

Part Time Job Opportunity Cashier / Customer Service Representative Wages commensurate with experience with a review in 90 days 17 years of age minimum with valid driver license Background check, drug...

In Person Part Time

Customer Service - Self Storage Manager

  • Public Storage
  • Bridgeport, CT (19 miles from Hamden, CT)
  • 5 days ago
  • Bridgeport, CT (19 miles from Hamden, CT)
  • 5 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Dispatcher

  • Employbridge
  • Wallingford, CT (8 miles from Hamden, CT)
  • 5 days ago
  • Wallingford, CT (8 miles from Hamden, CT)
  • 5 days ago

WESTAFF IS HIRING A DISPATCHER IN WALLINGFORD! Pay: $23.00/hour Duration: 3-month assignment (may be extended) Start: ASAP Schedule: Monday, Wednesday, Thursday, Friday, Saturday 10:30 AM - 7:00...

In Person

Cust Svc Dispute Resol Analyst / PA Customer Service

  • Hartford HealthCare Corp.
  • Farmington, CT (24 miles from Hamden, CT)
  • 5 days ago
  • Farmington, CT (24 miles from Hamden, CT)
  • 5 days ago

Location Detail: 9 Farm Springs Rd Farmington (10566) W ork where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in...

In Person

Customer Service Specialist

  • Sherwin Williams
  • New Haven, CT (4 miles from Hamden, CT)
  • 6 days ago
  • New Haven, CT (4 miles from Hamden, CT)
  • 6 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person

BTS Customer Support Specialist

  • Assa Abloy
  • New Haven, CT (4 miles from Hamden, CT)
  • 6 days ago
  • New Haven, CT (4 miles from Hamden, CT)
  • 6 days ago

Are you someone who enjoys solving problems, learning new software, and helping people succeed? Do you thrive in an environment where every day brings something different? ASSA ABLOY is looking...

In Person

Customer Service Rep(09533) - 1044 Main Street

  • Domino's Pizza
  • Watertown, CT (17 miles from Hamden, CT)
  • 7 days ago
  • Watertown, CT (17 miles from Hamden, CT)
  • 7 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

In Person

Demographic Data for Hamden, CT

Moving to Hamden, CT? Find some basic demographic data about Hamden, CT below.


Local
National
61,095
1,331
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hamden, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hamden, CT offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hamden, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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