Customer Service Representative Jobs in Farmington, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent ( Licensed P & C )
- Horton International, LLC
- Farmington, CT
- 12 days ago
- Horton International, LLC
- Farmington, CT
- 12 days ago
Help Build a Customer Experience Powerhouse in Farmington This is a ground-floor opportunity to help launch and define the client service culture at a fast-growing, nationally ranked insurance...
Customer Service Associate - Temporary
- Berlin, CT (8 miles from Farmington, CT)
- 17 hours ago
- Berlin, CT (8 miles from Farmington, CT)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service / Calling Customers
- New Britain, CT (4 miles from Farmington, CT)
- 1 day ago
- New Britain, CT (4 miles from Farmington, CT)
- 1 day ago
Customer Service / Calling Customers (New Britain) K & S Wholesale compensation: $20 per hour employment type: experience level: mid level job title: Customer service Calling clients from Office...
Registered Client Service Associate
- Glastonbury, CT (14 miles from Farmington, CT)
- 1 day ago
- Glastonbury, CT (14 miles from Farmington, CT)
- 1 day ago
Do you have financial planning experience and want to advance your career with an industry-leading firm? Ameriprise Financial is Americas leader in financial planning and ranked #1 in customer...
Sales Associate - Connecticut - Sports Medicine
- Hartford, CT (9 miles from Farmington, CT)
- 1 day ago
- Hartford, CT (9 miles from Farmington, CT)
- 1 day ago
Work Flexibility: Field-based The company Stryker is one of the worlds leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...
- Plainville, CT (3 miles from Farmington, CT)
- 1 day ago
- Plainville, CT (3 miles from Farmington, CT)
- 1 day ago
YMCA of Greater Hartford Job Description Job Title: Member Services Representative FLSA Status: Non-Exempt Job Grade: Primary Department: Membership Reports to: Membership Director Revision Date:...
Customer Service Rep(04010) - 23 Main St
- Manchester, CT (16 miles from Farmington, CT)
- 1 day ago
- Manchester, CT (16 miles from Farmington, CT)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(04058) - 639 Farmington ave
- Bristol, CT (6 miles from Farmington, CT)
- 1 day ago
- Bristol, CT (6 miles from Farmington, CT)
- 1 day ago
Company Description Job Description we have a full-time/part-time opening for a customer services Representative. Must be able to work various shifts per week....
Pharmacy Customer Service Associate
- West Hartford, CT (4 miles from Farmington, CT)
- 1 day ago
- West Hartford, CT (4 miles from Farmington, CT)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep & Pizza Maker (Dominos #4052 - 370 S. Main St., Middletown, CT, 06457
- Middletown, CT (15 miles from Farmington, CT)
- 2 days ago
- Middletown, CT (15 miles from Farmington, CT)
- 2 days ago
You got game? You got spring in your step? You want the bestjob in the world! And schedules that work with you, not against you?That's right, we live to beat the rush and make it possible to...
- Middletown, CT (15 miles from Farmington, CT)
- 2 days ago
- Middletown, CT (15 miles from Farmington, CT)
- 2 days ago
449434BR** **Auto req ID:** 449434BR **Company:** BEST CLEANERS **Job Code:** CustomerService CustomerService **Job Description:** + Provide superior, friendly service to all of our customers. +...
Customer Service Rep(09531) - 52 Rainbow Rd
- Granby, CT (16 miles from Farmington, CT)
- 2 days ago
- Granby, CT (16 miles from Farmington, CT)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Glastonbury, CT (14 miles from Farmington, CT)
- 2 days ago
- Glastonbury, CT (14 miles from Farmington, CT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service / Calling Customers
- New Britain, CT (4 miles from Farmington, CT)
- 2 days ago
- New Britain, CT (4 miles from Farmington, CT)
- 2 days ago
Calling clients from Office Telephone to introduce & sell products and maintaining call database for clients/ follow ups. Business sells all kind of cell phone accessories and toys and has its own...
- Hartford, CT (9 miles from Farmington, CT)
- 2 days ago
- Hartford, CT (9 miles from Farmington, CT)
- 2 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Demographic Data for Farmington, CT
Moving to Farmington, CT? Find some basic demographic data about Farmington, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Farmington, CT
Highest Education Level
Customer Service Representatives in Farmington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »