Customer Service Representative Jobs in Falls Village, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Torrington, CT (11 miles from Falls Village, CT)
- 4 days ago
- Torrington, CT (11 miles from Falls Village, CT)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Associate - Temporary
- Torrington, CT (11 miles from Falls Village, CT)
- 9 days ago
- Torrington, CT (11 miles from Falls Village, CT)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Eyewear Customer Service/Sales Advisor
- Winsted, CT (17 miles from Falls Village, CT)
- 14 days ago
- Winsted, CT (17 miles from Falls Village, CT)
- 14 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Pharmacy Customer Service Associate
- Canaan, CT (5 miles from Falls Village, CT)
- 17 days ago
- Canaan, CT (5 miles from Falls Village, CT)
- 17 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Great Barrington, MA (15 miles from Falls Village, CT)
- 20 days ago
- Great Barrington, MA (15 miles from Falls Village, CT)
- 20 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Canaan, CT (5 miles from Falls Village, CT)
- 28 days ago
- Canaan, CT (5 miles from Falls Village, CT)
- 28 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Canton, CT (21 miles from Falls Village, CT)
- 30+ days ago
- Canton, CT (21 miles from Falls Village, CT)
- 30+ days ago
The Veterinary Emergency Center of Canton is looking to add a friendly, compassionate and skilled Client Service Supervisor to join our team! This is a full-time role, with a required schedule of...
Customer Service Representative
- Torrington, CT (11 miles from Falls Village, CT)
- 30+ days ago
- Torrington, CT (11 miles from Falls Village, CT)
- 30+ days ago
Responsibilities As a Midas Customer Service Representative, you will be performing the following duties: Deliver exceptional customer service while listening and consulting customers Following up with...
Customer service rep wanted (PART TIME OR FULL TIME)
- Canton, CT (21 miles from Falls Village, CT)
- 30+ days ago
- Canton, CT (21 miles from Falls Village, CT)
- 30+ days ago
We are looking for customer service representatives that are able to work independently of others, while also being able to work collaboratively at times with peers....
Customer Service Rep(03397) - 95 s main st
- Torrington, CT (11 miles from Falls Village, CT)
- 60+ days ago
- Torrington, CT (11 miles from Falls Village, CT)
- 60+ days ago
Company Description Job Description answer phone and take the order and fold boxes, cleaning counter and carryout area cut the pizzas Qualifications Additional Information
Bilingual Customer Service Specialist (Spanish)
- Great Barrington, MA (15 miles from Falls Village, CT)
- 60+ days ago
- Great Barrington, MA (15 miles from Falls Village, CT)
- 60+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- New Hartford, CT (16 miles from Falls Village, CT)
- 90+ days ago
- New Hartford, CT (16 miles from Falls Village, CT)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Falls Village, CT
Moving to Falls Village, CT? Find some basic demographic data about Falls Village, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Falls Village, CT
Highest Education Level
Customer Service Representatives in Falls Village, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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