Customer Service Representative Jobs in East Hartford, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative - Primary Care
- Pieper Veterinary
- Middletown, CT (15 miles from East Hartford, CT)
- 3 days ago
- Middletown, CT (15 miles from East Hartford, CT)
- 3 days ago
Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail-oriented Client Service...
In Person- MassMutual Financial Group
- Hartford, CT (2 miles from East Hartford, CT)
- 3 hours ago
- Hartford, CT (2 miles from East Hartford, CT)
- 3 hours ago
The Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Disability Income (DI) Call Center, you'll have an opportunity to develop highly...
RemoteCustomer Care Advocate Disability Service Virtual 8 3 26
- MetLife, Inc.
- Bloomfield, CT (7 miles from East Hartford, CT)
- 3 hours ago
- Bloomfield, CT (7 miles from East Hartford, CT)
- 3 hours ago
Location Virtual, Virtual Alternative Location(s) Posting Location: Cary, North Carolina Posting Location: Omaha, Nebraska Posting Location: Bloomfield, Connecticut Posting Location: Oriskany, New...
In PersonMinimum of six months of call center experience required. Associate degree or higher may be considered in lieu of call center experience. Strong verbal and written communication skills....
In PersonVeterinary Client Service Representative - 2nd Shift - ER / Specialty
- Pieper Veterinary
- Middletown, CT (15 miles from East Hartford, CT)
- 16 hours ago
- Middletown, CT (15 miles from East Hartford, CT)
- 16 hours ago
Description: We know that a positive client experience starts as soon as our clients enter the waiting room and Pieper Veterinary is seeking kind, compassionate, and detail oriented Second Shift...
In PersonCustomer Account Representative
- Rent A Center
- Springfield, MA (22 miles from East Hartford, CT)
- 23 hours ago
- Springfield, MA (22 miles from East Hartford, CT)
- 23 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $19.05 per hour - $19.55 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonBNT Cromwell - Customer Service Representative
- BAPCOR LIMITED
- Cromwell, CT (12 miles from East Hartford, CT)
- 1 day ago
- Cromwell, CT (12 miles from East Hartford, CT)
- 1 day ago
Company Description Bapcor Ltd is Asia Pacific's leading automotive provider of aftermarket accessories, equipment, service and solutions. We host one of the widest ranges of car parts in the...
In Person- AFLAC
- Windsor, CT (5 miles from East Hartford, CT)
- 1 day ago
- Windsor, CT (5 miles from East Hartford, CT)
- 1 day ago
Salary Range: $37,440 - $51,500 Job Posting End Date: This job will be posted on an ongoing basis. We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate...
In Person- Regalrexnord
- New Hartford, CT (20 miles from East Hartford, CT)
- 1 day ago
- New Hartford, CT (20 miles from East Hartford, CT)
- 1 day ago
SUMMARY: The ideal candidate will provide technical, professional customer support in a timely manner consistent with established policies, procedures, and company direction. Provide world-class...
In PersonCustomer Service Representative
- TRUMPF
- Farmington, CT (11 miles from East Hartford, CT)
- 1 day ago
- Farmington, CT (11 miles from East Hartford, CT)
- 1 day ago
Job Posting Description The Customer Service Representative (CSR) is responsible for providing excellent customer service to all internal and external customers by communicating effectively with customers...
Remote- DollarTree
- Agawam, MA (19 miles from East Hartford, CT)
- 2 days ago
- Agawam, MA (19 miles from East Hartford, CT)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
In Person- Randstad
- Wallingford, CT (24 miles from East Hartford, CT)
- 2 days ago
- Wallingford, CT (24 miles from East Hartford, CT)
- 2 days ago
We are seeking a dedicated Inbound Customer Service Representative. This position offers an opportunity to contribute to a positive customer experience in a collaborative environment....
In PersonCustomer Care/Call Center Customer Care Specialist Inter
- East Hartford, CT
- 3 days ago
- East Hartford, CT
- 3 days ago
Minimum of six months of call center experience required. Associate degree or higher may be considered in lieu of call center experience. Strong verbal and written communication skills....
In PersonCustomer Support Representative
- Kelly Services
- Avon, CT (12 miles from East Hartford, CT)
- 3 days ago
- Avon, CT (12 miles from East Hartford, CT)
- 3 days ago
Customer Support Representative Apply Now Applied To save a job sign in or get started Job ID: 10242347 Posted today Back Avon, CT, US Office High School or equivalent Full Time, Temp to Hire...
In Person- Kelly Services
- Avon, CT (12 miles from East Hartford, CT)
- 3 days ago
- Avon, CT (12 miles from East Hartford, CT)
- 3 days ago
Hours for this Customer Service Representative are 10:00am - 6pm or 11:00am - 7:00pm Pay for this Customer Service Representative position is 19.00 per hour Apply today for this great job!...
In PersonDemographic Data for East Hartford, CT
Moving to East Hartford, CT? Find some basic demographic data about East Hartford, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in East Hartford, CT
Highest Education Level
Customer Service Representatives in East Hartford, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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