Customer Service Representative Jobs in Dayville, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Advocate Disability Service Virtual 8 3 26
- MetLife, Inc.
- Warwick, RI (23 miles from Dayville, CT)
- 6 hours ago
- Warwick, RI (23 miles from Dayville, CT)
- 6 hours ago
Location Virtual, Virtual Alternative Location(s) Posting Location: Cary, North Carolina Posting Location: Omaha, Nebraska Posting Location: Bloomfield, Connecticut Posting Location: Oriskany, New...
In PersonCustomer Service Representative
- Penske Automotive Group, Inc.
- Warwick, RI (23 miles from Dayville, CT)
- 1 day ago
- Warwick, RI (23 miles from Dayville, CT)
- 1 day ago
Audi Warwick, a Penske Automotive Group dealership, is looking for a Customer Service Representative to join our Sales team and deliver extraordinary customer experiences....
In PersonCustomer Service Rep(03937) - 900 Victory Highway Unit 15
- Domino's Pizza
- North Smithfield, RI (18 miles from Dayville, CT)
- 1 day ago
- North Smithfield, RI (18 miles from Dayville, CT)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Pawtucket, RI (24 miles from Dayville, CT)
- 1 day ago
- Pawtucket, RI (24 miles from Dayville, CT)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonExperienced Client Service Representative
- VCA Animal Hospitals
- Uxbridge, MA (18 miles from Dayville, CT)
- 1 day ago
- Uxbridge, MA (18 miles from Dayville, CT)
- 1 day ago
Client Service Representative Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need?...
In PersonCustomer Service Representative
- Precision Aviation Group
- Uxbridge, MA (18 miles from Dayville, CT)
- 2 days ago
- Uxbridge, MA (18 miles from Dayville, CT)
- 2 days ago
We currently have a position open for a Customer Service Representative for Aviation Welding Technologies, LLC in Uxbridge, MA Essential Job Functions: Functions as primary focal point of contact for...
In PersonCustomer Service Representative
- Axelon Services Corporation
- Warwick, RI (23 miles from Dayville, CT)
- 2 days ago
- Warwick, RI (23 miles from Dayville, CT)
- 2 days ago
Prior Call Center experience is highly preferred. Must live within one hour commute of Warwick, RI. Experience navigating multiple screens while delivering good customer experience....
In PersonCustomer Account Representative
- Rent A Center
- Cranston, RI (24 miles from Dayville, CT)
- 3 days ago
- Cranston, RI (24 miles from Dayville, CT)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $18.00 per hour - $18.70 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonCustomer Service Representative
- U-Haul
- Pawtucket, RI (24 miles from Dayville, CT)
- 4 days ago
- Pawtucket, RI (24 miles from Dayville, CT)
- 4 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
In Person- Carrier
- Warwick, RI (23 miles from Dayville, CT)
- 5 days ago
- Warwick, RI (23 miles from Dayville, CT)
- 5 days ago
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life....
In PersonCustomer Service/ Support Representative
- Molex Inc.
- South Grafton, MA (24 miles from Dayville, CT)
- 5 days ago
- South Grafton, MA (24 miles from Dayville, CT)
- 5 days ago
Your Job Molex is seeking a Customer Service/ Support Representative at our South Grafton, MA facility. Our Customer Service / Support Representative acts as the primary liaison between customers...
In Person- Dexian
- Warwick, RI (23 miles from Dayville, CT)
- 5 days ago
- Warwick, RI (23 miles from Dayville, CT)
- 5 days ago
Customer Service Representative Location: Warwick, RI 02818 (Onsite Training & then remote, coming into the office once per month) Contract: 6 months of contract Inbound customer service role for Defined...
In PersonAssociate Life Customer Service Representative
- Amica Mutual Insurance
- Lincoln, RI (22 miles from Dayville, CT)
- 7 days ago
- Lincoln, RI (22 miles from Dayville, CT)
- 7 days ago
Our office located in Lincoln, RI is seeking an Associate Life Customer Service Representative to join the team!...
RemoteRemote After Training - Customer Service Rep
- Axelon Services Corporation
- Warwick, RI (23 miles from Dayville, CT)
- 7 days ago
- Warwick, RI (23 miles from Dayville, CT)
- 7 days ago
Prior Call Center experience is highly preferred. Must live within one hour commute of Warwick, RI. Experience navigating multiple screens while delivering good customer experience....
Remote- Axelon Services Corporation
- Warwick, RI (23 miles from Dayville, CT)
- 7 days ago
- Warwick, RI (23 miles from Dayville, CT)
- 7 days ago
Required Skills: Suggested 2 years of experience in Customer Service; prior Call Center experience is highly preferred....
RemoteDemographic Data for Dayville, CT
Moving to Dayville, CT? Find some basic demographic data about Dayville, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Dayville, CT
Highest Education Level
Customer Service Representatives in Dayville, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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