Customer Service Representative Jobs in Dayville, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part Time Customer Service Representative $17 hourly
- Warwick, RI (23 miles from Dayville, CT)
- 1 day ago
- Warwick, RI (23 miles from Dayville, CT)
- 1 day ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative Part Time $17 Hourly
- Millbury, MA (23 miles from Dayville, CT)
- 1 day ago
- Millbury, MA (23 miles from Dayville, CT)
- 1 day ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative - Work From Home
- Johnston, RI (17 miles from Dayville, CT)
- 1 day ago
- Johnston, RI (17 miles from Dayville, CT)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Experience Coordinator - Warwick, RI
- Warwick, RI (23 miles from Dayville, CT)
- 2 days ago
- Warwick, RI (23 miles from Dayville, CT)
- 2 days ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Representative II, Customer Service Ops
- Providence, RI (23 miles from Dayville, CT)
- 2 days ago
- Providence, RI (23 miles from Dayville, CT)
- 2 days ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Representative Second Shift
- Cranston, RI (24 miles from Dayville, CT)
- 3 days ago
- Cranston, RI (24 miles from Dayville, CT)
- 3 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Support Representative
- Greenville, RI (16 miles from Dayville, CT)
- 3 days ago
- Greenville, RI (16 miles from Dayville, CT)
- 3 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Experience Representative
- North Providence, RI (21 miles from Dayville, CT)
- 3 days ago
- North Providence, RI (21 miles from Dayville, CT)
- 3 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Client Services Representative
- North Providence, RI (21 miles from Dayville, CT)
- 3 days ago
- North Providence, RI (21 miles from Dayville, CT)
- 3 days ago
Starting Salary: $21.50 / hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
[Apply Now] Customer Service Representative
- Smithfield, RI (17 miles from Dayville, CT)
- 3 days ago
- Smithfield, RI (17 miles from Dayville, CT)
- 3 days ago
Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...
Customer Service Representative
- North Providence, RI (21 miles from Dayville, CT)
- 3 days ago
- North Providence, RI (21 miles from Dayville, CT)
- 3 days ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Service Representative
- Warwick, RI (23 miles from Dayville, CT)
- 3 days ago
- Warwick, RI (23 miles from Dayville, CT)
- 3 days ago
The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales...
- Providence, RI (23 miles from Dayville, CT)
- 3 days ago
- Providence, RI (23 miles from Dayville, CT)
- 3 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
- Providence, RI (23 miles from Dayville, CT)
- 3 days ago
- Providence, RI (23 miles from Dayville, CT)
- 3 days ago
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. **Job Posting...
Customer Service Representative-Alarm Dispatch
- Cumberland, RI (23 miles from Dayville, CT)
- 3 days ago
- Cumberland, RI (23 miles from Dayville, CT)
- 3 days ago
center experience....
Demographic Data for Dayville, CT
Moving to Dayville, CT? Find some basic demographic data about Dayville, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Dayville, CT
Highest Education Level
Customer Service Representatives in Dayville, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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