Customer Service Representative Jobs in Cos Cob, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 198 Jobs

Customer Service Sales Representative

  • East Meadow, NY (23 miles from Cos Cob, CT)
  • 45+ days ago
  • East Meadow, NY (23 miles from Cos Cob, CT)
  • 45+ days ago

6102 - East Meadow - 2000 Hempstead Turnpike, East Meadow, New York, 11554 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...

Restaurant Customer Service - $18/hr

  • Melville, NY (21 miles from Cos Cob, CT)
  • 2 days ago
  • Melville, NY (21 miles from Cos Cob, CT)
  • 2 days ago

Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...

Sr. Client Service Associate

  • Melville, NY (21 miles from Cos Cob, CT)
  • 2 hours ago
  • Melville, NY (21 miles from Cos Cob, CT)
  • 2 hours ago

Who We Are: Wealthspire Advisors is a New York City-based, independent registered investment Advisory firm with $29B in AUM. We have more than 300 employees serving clients from 24 offices in 13...

Retail Customer Service Specialist

  • West Nyack, NY (20 miles from Cos Cob, CT)
  • 3 hours ago
  • West Nyack, NY (20 miles from Cos Cob, CT)
  • 3 hours ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Customer Service Associate - Temporary

  • Chappaqua, NY (12 miles from Cos Cob, CT)
  • 3 hours ago
  • Chappaqua, NY (12 miles from Cos Cob, CT)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(03352) - 130 North Bedford Rd.

  • Mount Kisco, NY (11 miles from Cos Cob, CT)
  • 4 hours ago
  • Mount Kisco, NY (11 miles from Cos Cob, CT)
  • 4 hours ago

Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...

Sales Associate - Connecticut - Sports Medicine

  • Stamford, CT (2 miles from Cos Cob, CT)
  • 4 hours ago
  • Stamford, CT (2 miles from Cos Cob, CT)
  • 4 hours ago

Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...

Customer Service Associate

  • Commack, NY (22 miles from Cos Cob, CT)
  • 5 hours ago
  • Commack, NY (22 miles from Cos Cob, CT)
  • 5 hours ago

Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...

Customer Service Representative - Out Patient Part Time

  • Danbury, CT (22 miles from Cos Cob, CT)
  • 5 hours ago
  • Danbury, CT (22 miles from Cos Cob, CT)
  • 5 hours ago

Radiology Department - Outpatient - seeks Part Time - Evening Shift Customer Service Representative!...

Customer Service/Sales

  • Flushing, NY (24 miles from Cos Cob, CT)
  • 6 hours ago
  • Flushing, NY (24 miles from Cos Cob, CT)
  • 6 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service - Self Storage Manager

  • Yonkers, NY (16 miles from Cos Cob, CT)
  • 12 hours ago
  • Yonkers, NY (16 miles from Cos Cob, CT)
  • 12 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

lp customer service associate II

  • Yonkers, NY (16 miles from Cos Cob, CT)
  • 19 hours ago
  • Yonkers, NY (16 miles from Cos Cob, CT)
  • 19 hours ago

Homesense At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Associate

  • Deer Park, NY (24 miles from Cos Cob, CT)
  • 19 hours ago
  • Deer Park, NY (24 miles from Cos Cob, CT)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Sales/Customer Service Team Member - State Farm

  • Northport, NY (16 miles from Cos Cob, CT)
  • 22 hours ago
  • Northport, NY (16 miles from Cos Cob, CT)
  • 22 hours ago

COME AND JOIN OUR TEAM! Seeking a multi tasker to handle all aspects of insurance....customer service and sales for existing and new clients. Base salary plus incentives - $45K-$50K WITH POTENTIAL...

Customer Service Rep(09536) -286 Greenwood Ave

  • Bethel, CT (24 miles from Cos Cob, CT)
  • 1 day ago
  • Bethel, CT (24 miles from Cos Cob, CT)
  • 1 day ago

Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...

Demographic Data for Cos Cob, CT

Moving to Cos Cob, CT? Find some basic demographic data about Cos Cob, CT below.


Local
National
7,197
237
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Cos Cob, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cos Cob, CT offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cos Cob, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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