Customer Service Representative Jobs in Clinton, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 50 Jobs

Sales Associate - Connecticut - Sports Medicine

  • New Haven, CT (20 miles from Clinton, CT)
  • 5 hours ago
  • New Haven, CT (20 miles from Clinton, CT)
  • 5 hours ago

Work Flexibility: Field-based The company Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company...

Customer Service Associate - Temporary

  • Berlin, CT (24 miles from Clinton, CT)
  • 19 hours ago
  • Berlin, CT (24 miles from Clinton, CT)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Manufacturing

  • New Haven, CT (20 miles from Clinton, CT)
  • 22 hours ago
  • New Haven, CT (20 miles from Clinton, CT)
  • 22 hours ago

We are seeking a Customer Service professional with experience in manufacturing. Knowledge of SAP, ERP, CRM, and/or Salesforce is highly preferred. The ideal candidate will have at least 1-2+...

Customer Service Representative Part-Time

  • Old Lyme, CT (10 miles from Clinton, CT)
  • 22 hours ago
  • Old Lyme, CT (10 miles from Clinton, CT)
  • 22 hours ago

Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....

Customer Service Rep & Pizza Maker (Dominos #4052 - 370 S. Main St., Middletown, CT, 06457

  • Middletown, CT (18 miles from Clinton, CT)
  • 2 days ago
  • Middletown, CT (18 miles from Clinton, CT)
  • 2 days ago

You got game? You got spring in your step? You want the bestjob in the world! And schedules that work with you, not against you?That's right, we live to beat the rush and make it possible to...

Customer Service Associate

  • Middletown, CT (18 miles from Clinton, CT)
  • 2 days ago
  • Middletown, CT (18 miles from Clinton, CT)
  • 2 days ago

449434BR** **Auto req ID:** 449434BR **Company:** BEST CLEANERS **Job Code:** CustomerService CustomerService **Job Description:** + Provide superior, friendly service to all of our customers. +...

Part Time - Outlet Customer Service Associate - Flexible

  • Meriden, CT (20 miles from Clinton, CT)
  • 3 days ago
  • Meriden, CT (20 miles from Clinton, CT)
  • 3 days ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...

Customer Service Representative B

  • Clinton, CT
  • 3 days ago
  • Clinton, CT
  • 3 days ago

We have an opening in our Customer Service department for a Customer Service Representative B....

Lab Customer Service Representative

  • New Haven, CT (20 miles from Clinton, CT)
  • 3 days ago
  • New Haven, CT (20 miles from Clinton, CT)
  • 3 days ago

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered,...

Pharmacy Customer Service Associate

  • Middletown, CT (18 miles from Clinton, CT)
  • 4 days ago
  • Middletown, CT (18 miles from Clinton, CT)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Branford, CT (13 miles from Clinton, CT)
  • 4 days ago
  • Branford, CT (13 miles from Clinton, CT)
  • 4 days ago

Responsibilities As a Midas Customer Service Representative, you will be performing the following duties: Deliver exceptional customer service while listening and consulting customers Following up with...

Pharmacy Customer Service Associate

  • Branford, CT (13 miles from Clinton, CT)
  • 4 days ago
  • Branford, CT (13 miles from Clinton, CT)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative I

  • New Haven, CT (20 miles from Clinton, CT)
  • 4 days ago
  • New Haven, CT (20 miles from Clinton, CT)
  • 4 days ago

#LI-Hybrid Overview The Customer Service Representative I position is a dynamic Contact Center position focused on the servicing of inbound telecom/email requests from both Agents and Members of KofC...

Customer Service Associate

  • Uncasville, CT (23 miles from Clinton, CT)
  • 5 days ago
  • Uncasville, CT (23 miles from Clinton, CT)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Crewmember - PT

  • New Haven, CT (20 miles from Clinton, CT)
  • 5 days ago
  • New Haven, CT (20 miles from Clinton, CT)
  • 5 days ago

Apply Job Type Part-time Description On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air...

Demographic Data for Clinton, CT

Moving to Clinton, CT? Find some basic demographic data about Clinton, CT below.


Local
National
13,161
380
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Clinton, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Clinton, CT offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Clinton, CT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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