Customer Service Representative Jobs in Centerbrook, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Store Specialist - (Customer Service / Merchandising) -Clothing Department- Part Time
- Old Saybrook, CT (3 miles from Centerbrook, CT)
- 4 days ago
- Old Saybrook, CT (3 miles from Centerbrook, CT)
- 4 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $16.69- $17.94/ hour and is...
Field Service, Customer Service Rep General
- Clinton, CT (7 miles from Centerbrook, CT)
- 5 days ago
- Clinton, CT (7 miles from Centerbrook, CT)
- 5 days ago
We have an opening in our Field Service Customer Service department for an Field Service, Customer Service Rep General. We are passionate about the environment while delivering life sustaining,...
- New London, CT (15 miles from Centerbrook, CT)
- 6 days ago
- New London, CT (15 miles from Centerbrook, CT)
- 6 days ago
Exciting opportunity to join Sheffield Pharmaceuticals as a Full Time Customer Support Specialist in New London. As an integral part of our team, you will have the chance to showcase your...
Retail Sales Associate / Customer Service
- Branford, CT (20 miles from Centerbrook, CT)
- 7 days ago
- Branford, CT (20 miles from Centerbrook, CT)
- 7 days ago
Overview . If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...
- Wallingford, CT (21 miles from Centerbrook, CT)
- 14 days ago
- Wallingford, CT (21 miles from Centerbrook, CT)
- 14 days ago
Pay rate: $20.00-$22.00/Hour Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to...
- North Haven, CT (23 miles from Centerbrook, CT)
- 15 days ago
- North Haven, CT (23 miles from Centerbrook, CT)
- 15 days ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment? Our client in North Haven is seeking a dedicated **Customer Service...
Summer 2025 Seasonal Customer Assistant Representative New Haven County
- Branford, CT (20 miles from Centerbrook, CT)
- 16 days ago
- Branford, CT (20 miles from Centerbrook, CT)
- 16 days ago
Overview The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...
Cash Office/ Customer Service Desk Associate
- Meriden, CT (22 miles from Centerbrook, CT)
- 16 days ago
- Meriden, CT (22 miles from Centerbrook, CT)
- 16 days ago
Cash Office/ Customer Service Desk Associate Bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs...
Cust Service Rep - Integrated Supply
- Middletown, CT (18 miles from Centerbrook, CT)
- 22 days ago
- Middletown, CT (18 miles from Centerbrook, CT)
- 22 days ago
Position Summary: Join our exciting & dedicated team at Vallen as a Customer Service Representative (CSR)....
Facility Attendant, Customer Service
- Greenport, NY (17 miles from Centerbrook, CT)
- 22 days ago
- Greenport, NY (17 miles from Centerbrook, CT)
- 22 days ago
Responsibilities JOB DESCRIPTION Facility Attendant - Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting...
Facility Attendant, Customer Service - Niantic
- Niantic, CT (10 miles from Centerbrook, CT)
- 22 days ago
- Niantic, CT (10 miles from Centerbrook, CT)
- 22 days ago
Responsibilities Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting lumber, and...
Store Customer Service Specialist
- Cromwell, CT (22 miles from Centerbrook, CT)
- 25 days ago
- Cromwell, CT (22 miles from Centerbrook, CT)
- 25 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Centerbrook, CT
Moving to Centerbrook, CT? Find some basic demographic data about Centerbrook, CT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Centerbrook, CT
Highest Education Level
Customer Service Representatives in Centerbrook, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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