Customer Service Representative Jobs in Brookfield, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Westport, CT (22 miles from Brookfield, CT)
- 20 hours ago
- Westport, CT (22 miles from Brookfield, CT)
- 20 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Member Service Representative- (Universal Banker)
- Seymour, CT (12 miles from Brookfield, CT)
- 2 days ago
- Seymour, CT (12 miles from Brookfield, CT)
- 2 days ago
Why Join the Sikorsky Credit Union Team? Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with...
- Pawling, NY (13 miles from Brookfield, CT)
- 2 days ago
- Pawling, NY (13 miles from Brookfield, CT)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 449627 Address: USA-NY-Pawling-162 Route 22 Store Code: Store 08335 Front End (5151720) Hannaford Supermarkets started out as a fresh...
Customer Service Associate - Temporary
- Southbury, CT (7 miles from Brookfield, CT)
- 4 days ago
- Southbury, CT (7 miles from Brookfield, CT)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Norwalk, CT (23 miles from Brookfield, CT)
- 5 days ago
- Norwalk, CT (23 miles from Brookfield, CT)
- 5 days ago
The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...
Supervisor - Field Customer Service
- Brewster, NY (11 miles from Brookfield, CT)
- 5 days ago
- Brewster, NY (11 miles from Brookfield, CT)
- 5 days ago
Leads the activities of a team of customer service representatives and meter services. Ensures compliance with applicable rules, regulations, policies and guidelines....
Customer Service & E-Commerce Supervisor - Full Time
- Danbury, CT (7 miles from Brookfield, CT)
- 5 days ago
- Danbury, CT (7 miles from Brookfield, CT)
- 5 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Monroe, CT (11 miles from Brookfield, CT)
- 6 days ago
- Monroe, CT (11 miles from Brookfield, CT)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Milford, CT (24 miles from Brookfield, CT)
- 6 days ago
- Milford, CT (24 miles from Brookfield, CT)
- 6 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
- Pawling, NY (13 miles from Brookfield, CT)
- 6 days ago
- Pawling, NY (13 miles from Brookfield, CT)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 448818 Address: USA-NY-Pawling-162 Route 22 Store Code: Store 08335 Front End (5151720) Hannaford Supermarkets started out as a fresh...
Customer Service Rep(04024) - 132 Church street
- Naugatuck, CT (17 miles from Brookfield, CT)
- 6 days ago
- Naugatuck, CT (17 miles from Brookfield, CT)
- 6 days ago
Company Description Job Description we have a full-time/part-time opening for a customer services Representative. Must be able to work various shifts per week....
- Yorktown Heights, NY (24 miles from Brookfield, CT)
- 6 days ago
- Yorktown Heights, NY (24 miles from Brookfield, CT)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Patterson, NY (10 miles from Brookfield, CT)
- 6 days ago
- Patterson, NY (10 miles from Brookfield, CT)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Mahopac, NY (19 miles from Brookfield, CT)
- 6 days ago
- Mahopac, NY (19 miles from Brookfield, CT)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Orange, CT (22 miles from Brookfield, CT)
- 7 days ago
- Orange, CT (22 miles from Brookfield, CT)
- 7 days ago
Ready, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as a Customer Care Specialist with a world-class equipment and services...
Demographic Data for Brookfield, CT
Moving to Brookfield, CT? Find some basic demographic data about Brookfield, CT below.
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Salary for Customer Service Representative Jobs in Brookfield, CT
Highest Education Level
Customer Service Representatives in Brookfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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