Customer Service Representative Jobs in Bloomfield, CT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 176 Jobs

Customer Service Agent ( Licensed P & C )

Horton International, LLC
Farmington, CT (10 miles from Bloomfield, CT)
1 day ago

Horton International, LLC
Farmington, CT (10 miles from Bloomfield, CT)
1 day ago

Help Build a Customer Experience Powerhouse in Farmington This is a ground-floor opportunity to help launch and define the client service culture at a fast-growing, nationally ranked insurance...

Customer Account Representative

Springfield, MA (18 miles from Bloomfield, CT)
3 hours ago

Springfield, MA (18 miles from Bloomfield, CT)
3 hours ago

Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative

Chicopee, MA (22 miles from Bloomfield, CT)
1 day ago

Chicopee, MA (22 miles from Bloomfield, CT)
1 day ago

Directly support Client Service Manager, Account Managers, other Customer Service Representatives. Performs other duties as assigned....

Aviation Front Desk Customer Service Representative Part Time Job Westfield, MA

Westfield, MA (21 miles from Bloomfield, CT)
1 day ago

Westfield, MA (21 miles from Bloomfield, CT)
1 day ago

If so, this Part Time Front Desk Customer Service Representative position with Atlantic Aviation at BAF in Westfield, MA may be perfect for you!...

Representative II, Customer Service Ops

Hartford, CT (6 miles from Bloomfield, CT)
2 days ago

Hartford, CT (6 miles from Bloomfield, CT)
2 days ago

What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...

Customer Service Rep/Car Wash Attendant

West Hartford, CT (6 miles from Bloomfield, CT)
2 days ago

West Hartford, CT (6 miles from Bloomfield, CT)
2 days ago

Job Details Job Location CW4085 Car Wash - West Hartford - West Hartford, CT Description Car Wash Employees Wanted!!! Mr. Sparkle is currently looking for qualified employees to work in our Car...

Flexible and Remote- Client Service Rep

Hartford, CT (6 miles from Bloomfield, CT)
2 days ago

Hartford, CT (6 miles from Bloomfield, CT)
2 days ago

Flexible and Remote- Client Service Rep Global Elite Hartford, Connecticut, United States, 06101 4 days ago Quick Job type Full-time Remote Quick Job description Are you ready to break free from...

Remote Work

Customer Service Representative - CuraScript SD - Remote

Bloomfield, CT
2 days ago

Bloomfield, CT
2 days ago

Location: Bloomfield, US-CT Rate: Not Specified Type: Permanent Customer Service Representative - CuraScript SD - Remote CuraScript SD is currently seeking a Customer Service Representative....

Remote Work

Customer Service Representative

Hartford, CT (6 miles from Bloomfield, CT)
2 days ago

Hartford, CT (6 miles from Bloomfield, CT)
2 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Relations Rep Bilingual

East Hartford, CT (7 miles from Bloomfield, CT)
2 days ago

East Hartford, CT (7 miles from Bloomfield, CT)
2 days ago

Candidates must successfully complete the Customer Service Representative test....

Customer Service Advisor Bakery

Andover, CT (20 miles from Bloomfield, CT)
2 days ago

Andover, CT (20 miles from Bloomfield, CT)
2 days ago

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our...

Loss Prevention Customer Service Associate

West Springfield, MA (19 miles from Bloomfield, CT)
3 days ago

West Springfield, MA (19 miles from Bloomfield, CT)
3 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Aviation Front Desk Customer Service Representative Part Time Job

Westfield, MA (21 miles from Bloomfield, CT)
3 days ago

Westfield, MA (21 miles from Bloomfield, CT)
3 days ago

If so, this Part Time Front Desk Customer Service Representative position with Atlantic Aviation at BAF in Westfield, MA may be perfect for you!...

Customer Service Representative - Cigna Healthcare - Remote

Bloomfield, CT
3 days ago

Bloomfield, CT
3 days ago

If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....

Remote Work

CampusGuard Customer Advocate

Rocky Hill, CT (14 miles from Bloomfield, CT)
3 days ago

Rocky Hill, CT (14 miles from Bloomfield, CT)
3 days ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

View all 176 jobs

Demographic Data for Bloomfield, CT

Moving to Bloomfield, CT? Find some basic demographic data about Bloomfield, CT below.

Median Age

Average Household Income

Home Value vs Household Income in Bloomfield, CT

Local

National

Total Population

21,579

Number of Businesses

686

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Bloomfield, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bloomfield, CT offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

13.0%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bloomfield, CT

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

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