Customer Service Representative Jobs in Berlin, CT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Agent ( Licensed P & C )
- Horton International, LLC
- Farmington, CT (8 miles from Berlin, CT)
- 1 day ago
- Horton International, LLC
- Farmington, CT (8 miles from Berlin, CT)
- 1 day ago
Help Build a Customer Experience Powerhouse in Farmington This is a ground-floor opportunity to help launch and define the client service culture at a fast-growing, nationally ranked insurance...
Veterinary Client Service Representative - Urgent Care
- Madison, CT (20 miles from Berlin, CT)
- 2 days ago
- Madison, CT (20 miles from Berlin, CT)
- 2 days ago
Job Type Full-time Description We understand that in urgent care, every moment mattersand a positive client experience begins the moment a client walks through the door. Pieper Veterinary is...
Customer Relations Specialist/ Office Admin
- East Haven, CT (22 miles from Berlin, CT)
- 1 day ago
- East Haven, CT (22 miles from Berlin, CT)
- 1 day ago
Overview Connecticut Pest Elimination is a full-service Pest Control company servicing both businesses and residences throughout the state of Connecticut. We offer great home protection plans to...
Representative II, Customer Service Ops
- Hartford, CT (13 miles from Berlin, CT)
- 2 days ago
- Hartford, CT (13 miles from Berlin, CT)
- 2 days ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Customer Service Rep/Car Wash Attendant
- West Hartford, CT (10 miles from Berlin, CT)
- 2 days ago
- West Hartford, CT (10 miles from Berlin, CT)
- 2 days ago
Job Details Job Location CW4085 Car Wash - West Hartford - West Hartford, CT Description Car Wash Employees Wanted!!! Mr. Sparkle is currently looking for qualified employees to work in our Car...
Flexible and Remote- Client Service Rep
- Hartford, CT (13 miles from Berlin, CT)
- 2 days ago
- Hartford, CT (13 miles from Berlin, CT)
- 2 days ago
Flexible and Remote- Client Service Rep Global Elite Hartford, Connecticut, United States, 06101 4 days ago Quick Job type Full-time Remote Quick Job description Are you ready to break free from...
Remote WorkCustomer Service Representative - CuraScript SD - Remote
- Bloomfield, CT (17 miles from Berlin, CT)
- 2 days ago
- Bloomfield, CT (17 miles from Berlin, CT)
- 2 days ago
Location: Bloomfield, US-CT Rate: Not Specified Type: Permanent Customer Service Representative - CuraScript SD - Remote CuraScript SD is currently seeking a Customer Service Representative....
Remote WorkCustomer Service Representative
- Hartford, CT (13 miles from Berlin, CT)
- 2 days ago
- Hartford, CT (13 miles from Berlin, CT)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Relations Rep Bilingual
- East Hartford, CT (14 miles from Berlin, CT)
- 2 days ago
- East Hartford, CT (14 miles from Berlin, CT)
- 2 days ago
Candidates must successfully complete the Customer Service Representative test....
Customer Service Advisor Bakery
- Andover, CT (22 miles from Berlin, CT)
- 2 days ago
- Andover, CT (22 miles from Berlin, CT)
- 2 days ago
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our...
Customer Service Representative
- Branford, CT (22 miles from Berlin, CT)
- 3 days ago
- Branford, CT (22 miles from Berlin, CT)
- 3 days ago
The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company....
Customer Service Representative - Cigna Healthcare - Remote
- Bloomfield, CT (17 miles from Berlin, CT)
- 3 days ago
- Bloomfield, CT (17 miles from Berlin, CT)
- 3 days ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote Work- Rocky Hill, CT (6 miles from Berlin, CT)
- 3 days ago
- Rocky Hill, CT (6 miles from Berlin, CT)
- 3 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Representative
- Windsor, CT (18 miles from Berlin, CT)
- 3 days ago
- Windsor, CT (18 miles from Berlin, CT)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
GreenDrop Customer Service Attendant
- Wethersfield, CT (8 miles from Berlin, CT)
- 3 days ago
- Wethersfield, CT (8 miles from Berlin, CT)
- 3 days ago
GreenDrop Attendant** **Who we are:** GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit...
Demographic Data for Berlin, CT
Moving to Berlin, CT? Find some basic demographic data about Berlin, CT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Berlin, CT
Highest Education Level
Customer Service Representatives in Berlin, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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