Customer Service Representative Jobs in Lafayette, CO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 135 Jobs
Raven Print and Marketing

Customer Service Representative

Customer Service Superstar Wanted - Print, Signs, Apparel & Promotionla Industry Are you a seasoned CSR expert with a passion for delivering exceptional results? We are on the hunt for a true...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Glendale, CO (23 miles from Lafayette, CO)
  • 11 hours ago
  • Glendale, CO (23 miles from Lafayette, CO)
  • 11 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Associate - Restaurant

  • Boulder, CO (5 miles from Lafayette, CO)
  • 19 hours ago
  • Boulder, CO (5 miles from Lafayette, CO)
  • 19 hours ago

Starting May 12, Le French Cafe is looking for two Front of House employees to join our small, family-owned restaurant in Boulder! We are a cozy, fast-paced cafe known for delicious food and a...

Customer Service Associate

  • Arvada, CO (15 miles from Lafayette, CO)
  • 19 hours ago
  • Arvada, CO (15 miles from Lafayette, CO)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Westminster, CO (13 miles from Lafayette, CO)
  • 21 hours ago
  • Westminster, CO (13 miles from Lafayette, CO)
  • 21 hours ago

We are seeking a friendly, organized, and dependable Customer Service Representative (CSR) to serve as the first point of contact for our clients....

Customer Service Representative

  • Aurora, CO (23 miles from Lafayette, CO)
  • 1 day ago
  • Aurora, CO (23 miles from Lafayette, CO)
  • 1 day ago

Shield HealthCare is looking for a Customer Service Representative in our Aurora, CO office to assist our customers with their telephone orders....

Customer Care Representative - Riverdale Animal Shelter

  • Brighton, CO (17 miles from Lafayette, CO)
  • 2 days ago
  • Brighton, CO (17 miles from Lafayette, CO)
  • 2 days ago

Providing excellent customer service to the Public. Performing duties such as, but not limited to, adoptions, reclaims, intake of animals, and handling and cleaning of these animals. Operates...

Customer Service Associate

  • Superior, CO (5 miles from Lafayette, CO)
  • 2 days ago
  • Superior, CO (5 miles from Lafayette, CO)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service & E-Commerce Supervisor - Full Time

  • Glendale, CO (23 miles from Lafayette, CO)
  • 2 days ago
  • Glendale, CO (23 miles from Lafayette, CO)
  • 2 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

State Farm Customer Service Representative

  • Aurora, CO (23 miles from Lafayette, CO)
  • 2 days ago
  • Aurora, CO (23 miles from Lafayette, CO)
  • 2 days ago

State Farm- Paul Macaluso Insurance Agency 16911 East Quincy Avenue, Aurora, CO 80015 $50,000 - $65,000 base a year plus incentives - Full-time The Macaluso Agency is a highly successful agency...

Self Storage Facility Maintenance / Customer Service Help

  • Evergreen, CO (22 miles from Lafayette, CO)
  • 2 days ago
  • Evergreen, CO (22 miles from Lafayette, CO)
  • 2 days ago

We are looking for Maintenance / Customer Service person to help with day to day storage facility operations. The position consists of maintenance: changing light bulbs, sweeping and cleaning,...

Loss Prevention Customer Service Associate

  • Broomfield, CO (7 miles from Lafayette, CO)
  • 2 days ago
  • Broomfield, CO (7 miles from Lafayette, CO)
  • 2 days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service - Donor Support Technician

  • Aurora, CO (23 miles from Lafayette, CO)
  • 2 days ago
  • Aurora, CO (23 miles from Lafayette, CO)
  • 2 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Pharmacy Customer Service Associate

  • Superior, CO (5 miles from Lafayette, CO)
  • 2 days ago
  • Superior, CO (5 miles from Lafayette, CO)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Denver, CO (24 miles from Lafayette, CO)
  • 3 days ago
  • Denver, CO (24 miles from Lafayette, CO)
  • 3 days ago

Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...

Demographic Data for Lafayette, CO

Moving to Lafayette, CO? Find some basic demographic data about Lafayette, CO below.


Local
National
32,318
1,080
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Lafayette, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lafayette, CO offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lafayette, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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