Customer Service Representative Jobs in Highlands Ranch, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR)
- Aurora, CO (14 miles from Highlands Ranch, CO)
- 8 hours ago
- Aurora, CO (14 miles from Highlands Ranch, CO)
- 8 hours ago
Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions....
The Ups Store / Customer Service
- Arvada, CO (19 miles from Highlands Ranch, CO)
- 4 hours ago
- Arvada, CO (19 miles from Highlands Ranch, CO)
- 4 hours ago
Start At $17hr * 30-40 hours **Fun Place to Work * Computer and Typing Skills needed * We are a busy store looking for a few good people * The UPS Store 2024 7310 W 52nd Ave #A Arvada, CO 8000......
Customer Service Representative (ID #439340)
- Aurora, CO (14 miles from Highlands Ranch, CO)
- 14 hours ago
- Aurora, CO (14 miles from Highlands Ranch, CO)
- 14 hours ago
Aurora, CO Aurora Co 3122 $22.00/Per Hour Customer Service Representative Job Description Branch Details We are now looking for experience Customer Service in the Aurora area for full time work!...
- Lone Tree, CO (1 mile from Highlands Ranch, CO)
- 1 day ago
- Lone Tree, CO (1 mile from Highlands Ranch, CO)
- 1 day ago
Your Opportunity START DATE: September 15, 2025 At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the...
Customer Service Representative - Work From Home
- Denver, CO (13 miles from Highlands Ranch, CO)
- 1 day ago
- Denver, CO (13 miles from Highlands Ranch, CO)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Associate - Temporary
- Thornton, CO (19 miles from Highlands Ranch, CO)
- 1 day ago
- Thornton, CO (19 miles from Highlands Ranch, CO)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Whole Foods
- Denver, CO (13 miles from Highlands Ranch, CO)
- 2 days ago
- Denver, CO (13 miles from Highlands Ranch, CO)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Representative II, Customer Service Ops
- Denver, CO (13 miles from Highlands Ranch, CO)
- 2 days ago
- Denver, CO (13 miles from Highlands Ranch, CO)
- 2 days ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Remote - Client Services Associate
- Parker, CO (10 miles from Highlands Ranch, CO)
- 2 days ago
- Parker, CO (10 miles from Highlands Ranch, CO)
- 2 days ago
Remote - Client Services Associate AO Garcia Agency Parker, Colorado, United States, 80134 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...
Remote WorkCustomer Service Rep(06220) - 18511 E. Hampden Ave
- Aurora, CO (14 miles from Highlands Ranch, CO)
- 2 days ago
- Aurora, CO (14 miles from Highlands Ranch, CO)
- 2 days ago
Customer Service Rep(06220) - 18511 E. Hampden Ave 3.4 3.4 out of 5 stars 18511 East Hampden Avenue, Aurora, CO Job Description The following is considered minimum expectations in performance...
Insurance Customer Service Representative
- Wheat Ridge, CO (18 miles from Highlands Ranch, CO)
- 2 days ago
- Wheat Ridge, CO (18 miles from Highlands Ranch, CO)
- 2 days ago
Service Representative Wheat Ridge, CO, US...
Director, Recipient Customer Service
- Lone Tree, CO (1 mile from Highlands Ranch, CO)
- 2 days ago
- Lone Tree, CO (1 mile from Highlands Ranch, CO)
- 2 days ago
Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. Director Recipient Customer Service Operations Position Spotlight: 10+ years of relevant...
Insurance Sales and Customer Service Representative
- Lakewood, CO (8 miles from Highlands Ranch, CO)
- 2 days ago
- Lakewood, CO (8 miles from Highlands Ranch, CO)
- 2 days ago
We are seeking a motivated and driven Insurance Sales and Customer Service Representative to join our top-performing agency....
Customer Service Representative / Sales
- Aurora, CO (14 miles from Highlands Ranch, CO)
- 2 days ago
- Aurora, CO (14 miles from Highlands Ranch, CO)
- 2 days ago
customer-focused Insurance Customer Service Representative (CSR) to work remotely, serving our clients insurance needs....
Remote WorkFully Remote - Bilingual Client Services Representative
- Denver, CO (13 miles from Highlands Ranch, CO)
- 2 days ago
- Denver, CO (13 miles from Highlands Ranch, CO)
- 2 days ago
Mostrar mas Ultima actualizacion: hace mas de 30 dias Remote Bilingual Customer Service Representative Mass Markets WY, US Teletrabajo A tiempo completo MCI is a leading Business Process Outsourcing...
Remote WorkDemographic Data for Highlands Ranch, CO
Moving to Highlands Ranch, CO? Find some basic demographic data about Highlands Ranch, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Highlands Ranch, CO
Highest Education Level
Customer Service Representatives in Highlands Ranch, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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