Customer Service Representative Jobs in Grand Lake, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
CPW Administrative Assistant III/Customer Service Representative (Hot Sulphur Springs, CO)
- Hot Sulphur Springs, CO (17 miles from Grand Lake, CO)
- 14 days ago
- Hot Sulphur Springs, CO (17 miles from Grand Lake, CO)
- 14 days ago
OPEN TO STATE OF COLORADO RESIDENTS ONLY Consider joining the dedicated people of the Colorado Department of Natural Resources. Its our mission to manage and conserve Colorados natural resources...
Customer Service Rep (6366) - 457 E Wonderview Ave
- Estes Park, CO (20 miles from Grand Lake, CO)
- 45+ days ago
- Estes Park, CO (20 miles from Grand Lake, CO)
- 45+ days ago
Company Description About Us Long's Peak Pizza is a single-store Domino's franchise that operates in Estes Park, Colorado. We are always looking for enthusiastic, fun, and hard-working individuals...
Retail Customer Service Associate
- Lyons, CO (24 miles from Grand Lake, CO)
- 45+ days ago
- Lyons, CO (24 miles from Grand Lake, CO)
- 45+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Scale House Clerk/Customer Service Rep
- Granby, CO (21 miles from Grand Lake, CO)
- 90+ days ago
- Granby, CO (21 miles from Grand Lake, CO)
- 90+ days ago
Waste Connections is looking for a full time Scale House Clerk/Customer Service Representative to join our GROWING team in Maryland Heights, MO....
Demographic Data for Grand Lake, CO
Moving to Grand Lake, CO? Find some basic demographic data about Grand Lake, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Grand Lake, CO
Highest Education Level
Customer Service Representatives in Grand Lake, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »