Customer Service Representative Jobs in Grand Junction, CO

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-10 of 10 Jobs

Customer Service Representative

  • U-Haul
  • Grand Junction, CO
  • 1 day ago
  • Grand Junction, CO
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Part Time Airport Agent - Ramp and Customer Service

  • ENVOY AIR INC.
  • Grand Junction, CO
  • 2 days ago
  • Grand Junction, CO
  • 2 days ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at Grand Junction Regional Airport (GJT) and watch your career take off! You will join a stable, FUN, secure, and...

In Person Part Time

Full Time Airport Agent - Ramp and Customer Service

  • ENVOY AIR INC.
  • Grand Junction, CO
  • 2 days ago
  • Grand Junction, CO
  • 2 days ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at Grand Junction Regional Airport (GJT) and watch your career take off! You will join a stable, FUN, secure, and...

In Person Full Time

Customer Service Representative Nights and Weekend

  • Planet Fitness
  • Grand Junction, CO
  • 7 days ago
  • Grand Junction, CO
  • 7 days ago

Benefits: Bonus based on performance Opportunity for advancement Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor...

In Person

Customer Service Rep

  • Planet Fitness
  • Grand Junction, CO
  • 8 days ago
  • Grand Junction, CO
  • 8 days ago

Job DetailsJob Location: Grand Junction GJ - Grand Junction, CO 81501Position Type: Full-Time/Part-TimeSalary Range: $15.20 - $15.20 HourlyJob Category: Customer Service Job Summary Responsible...

In Person

Customer Service

  • KFC
  • Grand Junction, CO
  • 16 days ago
  • Grand Junction, CO
  • 16 days ago

Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...

In Person

Customer Service/Sales

  • Home Depot
  • Grand Junction, CO
  • 30+ days ago
  • Grand Junction, CO
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

In Person

Customer Service Rep(06280) - 904 North Ave.

  • Domino's Pizza
  • Grand Junction, CO
  • 30+ days ago
  • Grand Junction, CO
  • 30+ days ago

Company Description Job Description Customer Service Representative This position is only for people who like people. It requires patience and caring....

In Person Part Time

Customer Service Associate

  • Hertz
  • Grand Junction, CO
  • 60+ days ago
  • Grand Junction, CO
  • 60+ days ago

As a Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes...

In Person

Customer Service Representative

  • Planet Fitness
  • Grand Junction, CO
  • 90+ days ago
  • Grand Junction, CO
  • 90+ days ago

Benefits: Customer Service Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary...

In Person

Demographic Data for Grand Junction, CO

Moving to Grand Junction, CO? Find some basic demographic data about Grand Junction, CO below.


Local
National
110,462
3,799
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Grand Junction, CO

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Grand Junction, CO offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Grand Junction, CO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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