Customer Service Representative Jobs in Grand Junction, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Grand Junction, CO (8 miles from Grand Junction, CO)
- 3 hours ago
- Grand Junction, CO (8 miles from Grand Junction, CO)
- 3 hours ago
Knowledge of the concrete and construction industry is preferred. 2 years experience in order taking and concrete dispatch is preferred. Work Requirements Must be 18 years of age or older....
Req ID: 458930 Address: 748 22 Road Grand Junction, CO, 81505 Benefits: * $14.42 - $15.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
CLUB Customer Service Outfitter Full Time
- Grand Junction, CO
- 4 days ago
- Grand Junction, CO
- 4 days ago
Pay Range: $16.00 - $21.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Fruita, CO (12 miles from Grand Junction, CO)
- 10 days ago
- Fruita, CO (12 miles from Grand Junction, CO)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Licensed Branch Customer Service and Sales Rep - Grand Junction, CO
- Grand Junction, CO
- 11 days ago
- Grand Junction, CO
- 11 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Licensed Customer Service Representative The Auto Club Group is seeking Licensed Customer Service Representatives who can promote...
Offering $14.42 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and...
Overview Where Better Careers Begin! Massage Envy Grand Junction is located at 2490 Patterson Road, Suite 7, Grand Junction, CO 81505. We are looking for front desk associates who are passionate...
Medical Equipment Customer Service Representative
- Grand Junction, CO
- 25 days ago
- Grand Junction, CO
- 25 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Rep(06280) - 904 North Ave.
- Grand Junction, CO
- 45+ days ago
- Grand Junction, CO
- 45+ days ago
Company Description Job Description Customer Service Representative This position is only for people who like people. It requires patience and caring....
Airport Agent - Ramp and Customer Service
- Grand Junction, CO
- 60+ days ago
- Grand Junction, CO
- 60+ days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at Grand Junction Regional Airport (GJT) and watch your career take off! You will join a stable, FUN, secure, and...
Retail Customer Service Cashier
- Grand Junction, CO (8 miles from Grand Junction, CO)
- 60+ days ago
- Grand Junction, CO (8 miles from Grand Junction, CO)
- 60+ days ago
Req ID: 458930 Address: 748 22 Road Grand Junction, CO, 81505 Benefits: * $14.42 - $15.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Benefits: 401(k) Employee discounts Opportunity for advancement Training & development Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time...
Demographic Data for Grand Junction, CO
Moving to Grand Junction, CO? Find some basic demographic data about Grand Junction, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Grand Junction, CO
Highest Education Level
Customer Service Representatives in Grand Junction, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »