Customer Service Representative Jobs in Fort Collins, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Service Center Fort Collins JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Temporary Customer Service Representative - Fort Collins
- Fort Collins, CO
- 13 hours ago
- Fort Collins, CO
- 13 hours ago
This position will serve as a customer service representative at the CPW Fort Collins Service Center to assist members of the public with their inquiries and purchases....
LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER - Johnstown (Part-Time)
- Johnstown, CO (20 miles from Fort Collins, CO)
- 2 days ago
- Johnstown, CO (20 miles from Fort Collins, CO)
- 2 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER - Johnstown
- Johnstown, CO (20 miles from Fort Collins, CO)
- 3 days ago
- Johnstown, CO (20 miles from Fort Collins, CO)
- 3 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Retail Customer Service Associate
- Loveland, CO (16 miles from Fort Collins, CO)
- 3 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 3 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Cashier
- Berthoud, CO (21 miles from Fort Collins, CO)
- 5 days ago
- Berthoud, CO (21 miles from Fort Collins, CO)
- 5 days ago
Benefits: $14.42 - $15.00 p/hr Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision...
- Wellington, CO (16 miles from Fort Collins, CO)
- 6 days ago
- Wellington, CO (16 miles from Fort Collins, CO)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Rep(08650) - 7670 5th Street
- Wellington, CO (16 miles from Fort Collins, CO)
- 6 days ago
- Wellington, CO (16 miles from Fort Collins, CO)
- 6 days ago
Company Description Job Description Job Duties: Operate all equipment. Stock ingredients from delivery area to storage, work area, and walk-in cooler. Prepare product. Receive and process...
Associate Customer Service Representative
- Loveland, CO (16 miles from Fort Collins, CO)
- 7 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 7 days ago
About the Customer Service Representative role: The primary role of this position is to provide accurate and timely information on our products or services to meet customer demands in order placement...
- Loveland, CO (16 miles from Fort Collins, CO)
- 7 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medical Screener - Reception Technician (Customer Service)
- Fort Collins, CO
- 7 days ago
- Fort Collins, CO
- 7 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
- Loveland, CO (16 miles from Fort Collins, CO)
- 7 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Windsor, CO (10 miles from Fort Collins, CO)
- 7 days ago
- Windsor, CO (10 miles from Fort Collins, CO)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Fort Collins, CO
Moving to Fort Collins, CO? Find some basic demographic data about Fort Collins, CO below.
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Salary for Customer Service Representative Jobs in Fort Collins, CO
Highest Education Level
Customer Service Representatives in Fort Collins, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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