Customer Service Representative Jobs in Fort Collins, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Overview 84 Component Coordinator is responsible for assisting with all administrative and customer service related duties within the plant including office organization, invoicing, sales support,...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER - Johnstown (Part Time)
- Fort Collins, CO
- 4 days ago
- Fort Collins, CO
- 4 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
LOGISTICS/CUSTOMER SERVICE DELIVERY DRIVER - Johnstown
- Fort Collins, CO
- 5 days ago
- Fort Collins, CO
- 5 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
- Loveland, CO (16 miles from Fort Collins, CO)
- 8 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Consultant - Remote (Denver)
- Fort Collins, CO
- 8 days ago
- Fort Collins, CO
- 8 days ago
7978 - Denver CEC - 18220 Ponderosa Drive, Parker, Colorado, 80134 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the...
Remote WorkVeterinary Client Service Representative/Hospital Assistant (Dual/Cross Trained Role) Fort Collins, CO Fort Collins Veterinary Emergency Hospital is looking for a Veterinary Client Service...
- Johnstown, CO (20 miles from Fort Collins, CO)
- 9 days ago
- Johnstown, CO (20 miles from Fort Collins, CO)
- 9 days ago
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting...
Retail Customer Service Cashier
- Berthoud, CO (21 miles from Fort Collins, CO)
- 11 days ago
- Berthoud, CO (21 miles from Fort Collins, CO)
- 11 days ago
Req ID: 458926 Address: 3800 State Highway 56 Berthoud, CO, 80513 Benefits: * $14.42 - $15.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Member Service Representative Or Senior - Loveland, CO - 744
- Loveland, CO (16 miles from Fort Collins, CO)
- 18 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 18 days ago
Company DescriptionEnt Credit Union exists to improve the financial quality of life of the peoplewe serve. This mission drives us every day, but we are more than ourmission. We're also individuals...
ABOUT ADVANCED ENERGY Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for...
- Berthoud, CO (21 miles from Fort Collins, CO)
- 24 days ago
- Berthoud, CO (21 miles from Fort Collins, CO)
- 24 days ago
Overview Join an award-winning company! Who are we? Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we're a Fortune 500 company...
Customer Service Rep(06244) - 1018 Mahogany Way
- Severance, CO (15 miles from Fort Collins, CO)
- 29 days ago
- Severance, CO (15 miles from Fort Collins, CO)
- 29 days ago
Company Description About Us Team Max Impact is a growing Domino's franchise that operates in Northern Colorado and Southern Wyoming. We are always looking for enthusiastic, fun, and hard-working...
Representative!...
Customer Service Representative Co
- Windsor, CO (10 miles from Fort Collins, CO)
- 29 days ago
- Windsor, CO (10 miles from Fort Collins, CO)
- 29 days ago
Customer Service Representative CO Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company....
Demographic Data for Fort Collins, CO
Moving to Fort Collins, CO? Find some basic demographic data about Fort Collins, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fort Collins, CO
Highest Education Level
Customer Service Representatives in Fort Collins, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »