Customer Service Representative Jobs in Fort Collins, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Windsor, CO (10 miles from Fort Collins, CO)
- 2 days ago
- Windsor, CO (10 miles from Fort Collins, CO)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Loveland, CO (16 miles from Fort Collins, CO)
- 3 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 3 days ago
Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications. Provide prompt, accurate answer to order/tracking questions...
Customer Service Representative (Order Management)
- Berthoud, CO (21 miles from Fort Collins, CO)
- 3 days ago
- Berthoud, CO (21 miles from Fort Collins, CO)
- 3 days ago
Order Management Specialist Location: Loveland, CO, 80538 (On-site) Pay Rate: $22/hour (paid weekly) Schedule: Full-time, 40 hours/week within hours of operation Hours of Operation: Monday-Friday,...
Client Service Representative - Employee Health & Benefits (Entry Level)
- Loveland, CO (16 miles from Fort Collins, CO)
- 4 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 4 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
Customer Service Representative / Warehouse Worker
- Fort Collins, CO
- 10 days ago
- Fort Collins, CO
- 10 days ago
Would you like to join a team where you can make a difference and have fun doing it? Join Florida Tile! For over sixty years, Florida Tile has consistently taken the lead as an innovator by...
Customer Service - Donor Support Technician
- Fort Collins, CO
- 12 days ago
- Fort Collins, CO
- 12 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Client Service Representative - Private Client Services
- Loveland, CO (16 miles from Fort Collins, CO)
- 19 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 19 days ago
Company: Marsh McLennan Agency Description: About Marsh McLennan Agency Midwest Marsh McLennan Agency's Midwest Region is a full-service brokerage providing business insurance, employee benefits,...
ABOUT ADVANCED ENERGY Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for...
ABOUT ADVANCED ENERGY Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for...
Retail Customer Service Cashier
- Berthoud, CO (21 miles from Fort Collins, CO)
- 21 days ago
- Berthoud, CO (21 miles from Fort Collins, CO)
- 21 days ago
Req ID: 458926 Address: 3800 State Highway 56 Berthoud, CO, 80513 Benefits: * $14.42 - $15.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Customer Service Rep(08600) - 28 S. Parish St.
- Johnstown, CO (20 miles from Fort Collins, CO)
- 25 days ago
- Johnstown, CO (20 miles from Fort Collins, CO)
- 25 days ago
Company Description Job Description Job Duties: Operate all equipment. Stock ingredients from delivery area to storage, work area, and walk-in cooler. Prepare product. Receive and process...
Customer Service Rep(06282) - 4184 Saint Cloud Dr.
- Loveland, CO (16 miles from Fort Collins, CO)
- 25 days ago
- Loveland, CO (16 miles from Fort Collins, CO)
- 25 days ago
Company Description About Us Team Max Impact is a growing Domino's franchise that operates in Northern Colorado and Southern Wyoming. We are always looking for enthusiastic, fun, and hard-working...
Demographic Data for Fort Collins, CO
Moving to Fort Collins, CO? Find some basic demographic data about Fort Collins, CO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fort Collins, CO
Highest Education Level
Customer Service Representatives in Fort Collins, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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