Customer Service Representative Jobs in Castle Rock, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Planet Fitness
- Littleton, CO (22 miles from Castle Rock, CO)
- 8 hours ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 8 hours ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
In Person- Sherwin Williams
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- Serenity Mental Health Centers
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
Customer Care Specialist Location: Lakewood, CO Employment Type : Full-Time Compensation: $25$30/hr + quarterly performance based bonuses. At Serenity, we believe purposeful work comes from...
In PersonJob DetailsJob Location: Castle Rock CRK - Castle Rock, CO 80104Position Type: Full-Time/Part-TimeSalary Range: $15.20 - $15.20 HourlyJob Category: Customer ServiceJob Summary Responsible for new...
In PersonCustomer Service Representative
- J.F. Shea
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 3 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 3 days ago
However, the Customer Service Representative should be flexible with availability depending on the needs of the property....
In PersonCustomer Service Representative 2
- State of Arizona
- Parker, CO (13 miles from Castle Rock, CO)
- 4 days ago
- Parker, CO (13 miles from Castle Rock, CO)
- 4 days ago
CUSTOMER SERVICE REPRESENTATIVE 2 Job Location: Port of Entry 310 S. California Ave....
In PersonCustomer Service & E-Commerce Supervisor - Full Time
- Whole Foods
- Castle Rock, CO
- 6 days ago
- Castle Rock, CO
- 6 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full Time- Lincare
- Lakewood, CO (24 miles from Castle Rock, CO)
- 7 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 7 days ago
Offering $15.16 to $23 per hour This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as...
In PersonSeasonal Customer Service Representative - Park Meadows
- Nordstrom
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 7 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 7 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
In Person Temporary- Sherwin-Williams
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 7 days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 7 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonCustomer Service Specialist - Full-time
- Sherwin Williams
- Littleton, CO (22 miles from Castle Rock, CO)
- 7 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 7 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person Full Time- Serenity Mental Health Centers
- Lakewood, CO (24 miles from Castle Rock, CO)
- 8 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 8 days ago
Client Advocate Location: Lakewood, CO Employment Type : Full-Time ONSITE Serenity is growing its client-facing team and we're looking for a Client Advocate who knows how to make people feel...
In Person- Sunrise Medical (US) LLC
- Littleton, CO (22 miles from Castle Rock, CO)
- 8 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 8 days ago
Customer Care Specialist Littleton - LIttleton, CO 80120 Apply Overview Salary Range $21.00 - $23.00 Hourly Level Entry Position Type Full Time Education Level High School Travel Percentage None...
In Person- Home Depot
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 8 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 8 days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonDenvers #1 Courier Needs A Customer Service Rock Star!
- Quicksilver Express Courier
- Lakewood, CO (24 miles from Castle Rock, CO)
- 8 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 8 days ago
un Denver's #1 Courier Needs A Customer Service Rock Star! (Denver Metro) Quicksilver Express Courier 1400 Quail St near West Colfax compensation: M-F (7:00a to 5:00p): $22/hour employment type:...
In PersonDemographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Castle Rock, CO
Highest Education Level
Customer Service Representatives in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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