Customer Service Representative Jobs in Castle Rock, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Centennial, CO (21 miles from Castle Rock, CO)
- 16 hours ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 16 hours ago
Company: US1119 FreshPoint Denver, Inc. Sales Territory: None Zip Code: 80216 Travel Percentage: 0 Compensation Range: $18.56 - $27.79 The compensation range provided is in compliance with state...
- Parker, CO (13 miles from Castle Rock, CO)
- 17 hours ago
- Parker, CO (13 miles from Castle Rock, CO)
- 17 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Engineer (ESOM - IRP)
- Lakewood, CO (24 miles from Castle Rock, CO)
- 20 hours ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 20 hours ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
- Centennial, CO (21 miles from Castle Rock, CO)
- 1 day ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Castle Rock, CO
- 1 day ago
- Castle Rock, CO
- 1 day ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service & E-Commerce Supervisor - Full Time
- Castle Rock, CO
- 1 day ago
- Castle Rock, CO
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Client Service Specialist, Retirement Plan Services
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 2 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 2 days ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Parker, CO (13 miles from Castle Rock, CO)
- 3 days ago
- Parker, CO (13 miles from Castle Rock, CO)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Lakewood, CO (24 miles from Castle Rock, CO)
- 3 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 3 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Castle Rock, CO
- 4 days ago
- Castle Rock, CO
- 4 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Representative / Dispatcher
- Centennial, CO (21 miles from Castle Rock, CO)
- 4 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 4 days ago
Customer Service Representative/Dispatcher Centennial, CO - This is a full-time, on-site position based at our headquarters....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Lakewood, CO (24 miles from Castle Rock, CO)
- 5 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 5 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Skills/Experience: Primary Responsibilities Medical support assistants handle: Customer service, appointment scheduling, and records management Answer phones, greet Veteran patients, schedule...
Customer Service Associate - Temporary
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 6 days ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
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Salary for Customer Service Representative Jobs in Castle Rock, CO
Highest Education Level
Customer Service Representatives in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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