Customer Service Representative Jobs in Castle Rock, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 1 day ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 1 day ago
Your Opportunity START DATE: September 15, 2025 At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the...
Remote - Client Services Associate
- Parker, CO (13 miles from Castle Rock, CO)
- 2 days ago
- Parker, CO (13 miles from Castle Rock, CO)
- 2 days ago
Remote - Client Services Associate AO Garcia Agency Parker, Colorado, United States, 80134 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...
Remote WorkDirector, Recipient Customer Service
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 2 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 2 days ago
Change people's lives and love what you do! Cochlear is the most recognized brand in hearing health care. Director Recipient Customer Service Operations Position Spotlight: 10+ years of relevant...
Insurance Sales and Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
We are seeking a motivated and driven Insurance Sales and Customer Service Representative to join our top-performing agency....
Bilingual Spanish Customer Service Specialist
- Littleton, CO (22 miles from Castle Rock, CO)
- 3 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Castle Rock, CO
- 3 days ago
- Castle Rock, CO
- 3 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Rep(06219) - 10909 E. Arapahoe Pl
- Centennial, CO (21 miles from Castle Rock, CO)
- 4 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 4 days ago
Customer Service Rep(06219) - 10909 E. Arapahoe Pl Domino's Franchise - 3.4 Centennial, CO Job Details Full-time Estimated: $29.6K - $34.8K a year 6 hours ago Qualifications Entry level Full Job...
The Customer Service Representative (CSR) is responsible for resolving resident-related inquiries and supporting the local market with general property management functions....
Customer Service Consultant - Remote (Denver)
- Parker, CO (13 miles from Castle Rock, CO)
- 5 days ago
- Parker, CO (13 miles from Castle Rock, CO)
- 5 days ago
7978 - Denver CEC - 18220 Ponderosa Drive, Parker, Colorado, 80134 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Service Consultant, you will be the...
Remote WorkCustomer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 5 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 5 days ago
Client Service Representative (Full-Time & Part-Time) Red Rocks Animal Center 620 Miller Ct Lakewood CO, 80215 Fast-paced general practice with occasional emergency cases About Us: We are a busy,...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(06212) - 91 W Mineral Ave
- Littleton, CO (22 miles from Castle Rock, CO)
- 6 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 6 days ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
CUSTOMER SUPPORT SPECIALIST (CALL CENTER)-(Hybrid Work Model)
- Centennial, CO (21 miles from Castle Rock, CO)
- 7 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 7 days ago
CUSTOMER SUPPORT SPECIALIST (CALL CENTER)-(Hybrid Work Model) Salary $19.11 - $28.65 Hourly Location CO 80120, CO Job Type Full-time Remote Employment Flexible/Hybrid Job Number 06201 Department...
Customer Service Representative - Park Meadows
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 9 days ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 9 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Castle Rock, CO
Highest Education Level
Customer Service Representatives in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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