Customer Service Representative Jobs in Castle Rock, CO
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
Description Customer Sales Associate Who are we? At Cobblestone, we're more than just a car care destination-we're a cornerstone of our communities in Arizona and Colorado. For over 25 years,...
Lead Retail Customer Service Associate
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 1 day ago
- Highlands Ranch, CO (17 miles from Castle Rock, CO)
- 1 day ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 1 day ago
- Lone Tree, CO (15 miles from Castle Rock, CO)
- 1 day ago
Description Hourly Wage Estimate: 18.29 - 24.30 / hour Learn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors...
Customer Service Representative
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper) - Full Time
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...
Customer Service - Whole Foods
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Pharmacy Customer Service Associate
- Centennial, CO (21 miles from Castle Rock, CO)
- 2 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Littleton, CO (22 miles from Castle Rock, CO)
- 3 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 3 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service & E-Commerce Supervisor - Full Time
- Centennial, CO (21 miles from Castle Rock, CO)
- 3 days ago
- Centennial, CO (21 miles from Castle Rock, CO)
- 3 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Loss Prevention Customer Service Associate
- Lakewood, CO (24 miles from Castle Rock, CO)
- 3 days ago
- Lakewood, CO (24 miles from Castle Rock, CO)
- 3 days ago
Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service and Sales Support Trainee - Ventilation & Electrical Services
- Littleton, CO (22 miles from Castle Rock, CO)
- 3 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 3 days ago
Are you a great communicator who enjoys helping people solve problems? Colorado Home Services (CHS) is looking for a friendly, detail-oriented, and tech-comfortable Entry-Level Customer Service...
Retail Sales Associate / Customer Service
- Littleton, CO (22 miles from Castle Rock, CO)
- 4 days ago
- Littleton, CO (22 miles from Castle Rock, CO)
- 4 days ago
Overview Hiring immediately for a retail sales associate / customer service representative in the beauty industry....
Demographic Data for Castle Rock, CO
Moving to Castle Rock, CO? Find some basic demographic data about Castle Rock, CO below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Castle Rock, CO
Highest Education Level
Customer Service Representatives in Castle Rock, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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