Customer Service Representative Jobs in Woodland Hills, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Culver City, CA (17 miles from Woodland Hills, CA)
- 14 days ago
- Culver City, CA (17 miles from Woodland Hills, CA)
- 14 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- Van Nuys, CA (8 miles from Woodland Hills, CA)
- 9 hours ago
- Van Nuys, CA (8 miles from Woodland Hills, CA)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Westwood Insurance Agency
- Woodland Hills, CA
- 11 hours ago
- Woodland Hills, CA
- 11 hours ago
Westwood Insurance Agency is one of the largest personal lines agencies in the US. Since 1952, we've helped more than a million customers protect what matters most. Licensed in all 50 states,...
Customer Service Representative
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 23 hours ago
- San Fernando, CA (17 miles from Woodland Hills, CA)
- 23 hours ago
Now Hiring: Full-Time Customer Service Representative** *In-House | 40 Hours/Week | Bilingual (English/Spanish)* We are currently seeking a **full-time, bilingual Customer Service Representative** to...
Solar Office Assistant/Customer Service Rep
- Chatsworth, CA (12 miles from Woodland Hills, CA)
- 23 hours ago
- Chatsworth, CA (12 miles from Woodland Hills, CA)
- 23 hours ago
Office Help (Chatsworth) Must Know Basic Computer Skills. Mon-Friday -office based Looking for someone to help in the office. Must know how to use email, Gmail, Google Calendar, and be comfortable...
Customer Support Representative
- Burbank, CA (21 miles from Woodland Hills, CA)
- 23 hours ago
- Burbank, CA (21 miles from Woodland Hills, CA)
- 23 hours ago
Customer Support Representative Location: Onsite Burbank, CA Schedule: Monday to Friday, 8:30 AM 4:30 PM About Us We are home textiles company that bring beauty and comfort into peoples everyday...
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
- Chatsworth, CA (12 miles from Woodland Hills, CA)
- 1 day ago
- Chatsworth, CA (12 miles from Woodland Hills, CA)
- 1 day ago
Seeking tech savvy individual to help customers navigate client registration process via chat, email and occasionally by phone. Remote position with one day onsite, monthly. EEO/AA...
Customer Service Representative
- Thousand Oaks, CA (14 miles from Woodland Hills, CA)
- 1 day ago
- Thousand Oaks, CA (14 miles from Woodland Hills, CA)
- 1 day ago
Our Customer Service Representatives perform a variety of loan servicing functions in connection with consumer and personal loans....
Customer Service Representative - Swing Shift
- Glendale, CA (21 miles from Woodland Hills, CA)
- 1 day ago
- Glendale, CA (21 miles from Woodland Hills, CA)
- 1 day ago
We have created a clear path for our customer service representatives to move up. Almost 40% of our customer service representatives were promoted to a higher tier in the last year....
Remote WorkCustomer Service Representative - Overnight Shift
- Glendale, CA (21 miles from Woodland Hills, CA)
- 1 day ago
- Glendale, CA (21 miles from Woodland Hills, CA)
- 1 day ago
We have created a clear path for our customer service representatives to move up. Almost 40% of our customer service representatives were promoted to a higher tier in the last year....
Remote Work- Burbank, CA (21 miles from Woodland Hills, CA)
- 1 day ago
- Burbank, CA (21 miles from Woodland Hills, CA)
- 1 day ago
Customer Service/Yard Worker Burbank, CA Full time - Temp to hire Monday to Friday - 8:30am to 5pm $18.50hr to start. The nation's largest supplier of structural building products, value-added...
Customer Service/ Operations Support Specialist
- El Segundo, CA (20 miles from Woodland Hills, CA)
- 1 day ago
- El Segundo, CA (20 miles from Woodland Hills, CA)
- 1 day ago
Ability to handle challenging calls with poise, patience and positive demeanor Minimum Education Required High School Diploma 3+ years of technology-based call center experience 3+ years of overall...
- Thousand Oaks, CA (14 miles from Woodland Hills, CA)
- 1 day ago
- Thousand Oaks, CA (14 miles from Woodland Hills, CA)
- 1 day ago
Customer Service Associate Location Thousand Oaks, CALIFORNIA, USCategory Customer Service/Call Center 05/09/2025 Customer Service Associate Location: Westlake Village, CA Salary: $22.00-$24.00/hr...
- El Segundo, CA (20 miles from Woodland Hills, CA)
- 1 day ago
- El Segundo, CA (20 miles from Woodland Hills, CA)
- 1 day ago
Ability to handle challenging calls with poise, patience and positive demeanor What you should to have: Minimum Education Required High School Diploma 3+ years of technology-based call center experience...
Demographic Data for Woodland Hills, CA
Moving to Woodland Hills, CA? Find some basic demographic data about Woodland Hills, CA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Woodland Hills, CA
Highest Education Level
Customer Service Representatives in Woodland Hills, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Asset Protection
- Willingness To Learn
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Scanning
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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