Customer Service Representative Jobs in Westlake Village, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Van Nuys, CA (18 miles from Westlake Village, CA)
- 7 hours ago
- Van Nuys, CA (18 miles from Westlake Village, CA)
- 7 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Simi Valley, CA (7 miles from Westlake Village, CA)
- 16 hours ago
- Simi Valley, CA (7 miles from Westlake Village, CA)
- 16 hours ago
Customer Service Representative Adecco is now hiring for a Cosmetic manufacturing company, and this is your chance to work with them in the Ventura County area!...
Customer Service Rep(07767) - 2405 Michael Dr.
- Newbury Park, CA (4 miles from Westlake Village, CA)
- 18 hours ago
- Newbury Park, CA (4 miles from Westlake Village, CA)
- 18 hours ago
Company Description Job Description Answer Phones, Make Pizzas, Fold Boxes, Clean Store Qualifications Additional Information
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Porter Ranch, CA (17 miles from Westlake Village, CA)
- 1 day ago
- Porter Ranch, CA (17 miles from Westlake Village, CA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 1 day ago
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 1 day ago
Responsibilities MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of...
Entry Level Insurance Customer Service Position
- Moorpark, CA (8 miles from Westlake Village, CA)
- 2 days ago
- Moorpark, CA (8 miles from Westlake Village, CA)
- 2 days ago
State Farm office located in Moorpark looking to fill a part time (with potential growth into full time) position at our office. Tasks would include answering phones and communicating with...
- Woodland Hills, CA (10 miles from Westlake Village, CA)
- 2 days ago
- Woodland Hills, CA (10 miles from Westlake Village, CA)
- 2 days ago
Are you detail-oriented, customer service driven, and adaptable? Do you enjoy multitasking, problem-solving, and thinking critically? U.S. Legal Support is looking for a Customer Service Assistant...
Customer Service Representative
- Woodland Hills, CA (10 miles from Westlake Village, CA)
- 2 days ago
- Woodland Hills, CA (10 miles from Westlake Village, CA)
- 2 days ago
Legal Support is seeking a Customer Service Representative who communicates effectively, thrives under pressure, and has a customer-first mindset....
Customer Service Associate - Temporary
- Canoga Park, CA (13 miles from Westlake Village, CA)
- 2 days ago
- Canoga Park, CA (13 miles from Westlake Village, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Chatsworth, CA (15 miles from Westlake Village, CA)
- 2 days ago
- Chatsworth, CA (15 miles from Westlake Village, CA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(08175) - 30867 E Thousand Oaks Blvd
- Westlake Village, CA
- 2 days ago
- Westlake Village, CA
- 2 days ago
Customer Service Representatives are responsible for greeting customers, answering phones, providing world-class customer service and executing fast and accurate pizza making skills.Your job responsibilities...
Bilingual Customer Service Specialist (Spanish)
- Mission Hills, CA (22 miles from Westlake Village, CA)
- 2 days ago
- Mission Hills, CA (22 miles from Westlake Village, CA)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 2 days ago
- Thousand Oaks, CA (4 miles from Westlake Village, CA)
- 2 days ago
Sensata is currently seeking a Customer Service Representative (CSR) to join our growing team of Aerospace professionals....
Blood Collection Staff - Customer Service
- Santa Monica, CA (22 miles from Westlake Village, CA)
- 3 days ago
- Santa Monica, CA (22 miles from Westlake Village, CA)
- 3 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
- Chatsworth, CA (15 miles from Westlake Village, CA)
- 3 days ago
- Chatsworth, CA (15 miles from Westlake Village, CA)
- 3 days ago
Seeking tech savvy individual to help customers navigate client registration process via chat, email and occasionally by phone. Remote position with one day onsite, monthly. EEO/AA...
Demographic Data for Westlake Village, CA
Moving to Westlake Village, CA? Find some basic demographic data about Westlake Village, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Westlake Village, CA
Highest Education Level
Customer Service Representatives in Westlake Village, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Problem Resolution
- Cashier Skills
- Reimbursement
- Energetic
- Scanning
- Customer Relations
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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